Mohanraj Thangamuthu Atlassian Team

Hello, Good day. I believe your query is specific to the setting on the addon. Please check with addon team at https://marketplace.atlassian.com/apps/1212077/time-reports-by-tempo?tab=support&hosting=cloud

Hello, Good day. We should be able to add attachment from comments. Have tried the following steps 1. Try uploading attachment from comment through different web browser 2. Try from incognito window 3. Also if possible try from different ISP connection and check the status

Hello, Good day. You want to configure date on a specific filed to 3 weeks before time ? or all fields should reflect old time ?

Hello, Good day. Kindly refer this link and let me know whether this is helpful : https://community.atlassian.com/t5/Jira-questions/What-is-the-correct-way-to-attach-Epic-Links-to-issues-in-Jira/qaq-p/962297

Hello, Good day. You can clone the Epic issue on same project first and then move the cloned issues into new project.

Hello, Good day. We need the email address of the user who is not receiving, so that we can check the logs from our end. I would recommend for a support request, so that you can share the email with our team. 

Hello, Good day. You can find the Xray version from Settings >> Apps >> Manage apps. To export the data I would recommend to check with Xray support team at : https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud

Hello, I noticed this ticket opened for same issue. https://jira.atlassian.com/browse/JRACLOUD-75545

Hello, Good day. You can try the steps suggested in : https://jira.atlassian.com/browse/JSWCLOUD-17239

Hello, Yes, I would good approach to integrate using admin user account.

Hello, Good day. With the help of HAR file, you will be able to find from which end point 500 error is shown. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

Hello, Good day. You are using user name and API token to for the authentication correct ?

Hello, Good day. If the project is present and you are unable to view the project, then you don't have required permission. Any admin user can go to Project settings >> Permission and provide you "Browse project" permission. Refer the link…

Hello. Good day. Are you an administrator on Jira cloud as well ?

Hello, Good day. Please create a ticket from : https://support.atlassian.com/contact/#/ as we need the email domain or email address of specific users.

Yes, please refer to : https://jira.atlassian.com/browse/JRASERVER-73066

Hello, Good day. You could export the issues to .csv file and suggested here : https://community.atlassian.com/t5/Jira-questions/How-to-export-Jira-issues-to-CSV/qaq-p/175115

Hello, Good day. Please go to project settings >> Issues >> Screens >> Edit the all three screens (Create, Edit and View) and make sure "Category" fields is added. Also refer to this link : https://support.atlassian.com/jira-work-management/docs/categorize-items-in-your-list-view/

Hello, Good day. At the moment we don't have option to use JQL in condition and we have open FR : https://jira.atlassian.com/browse/JRACLOUD-67451 You can create a workaround to check the JQL after an issue is transitioned and if its not matching the JQL condition, then the rule can move the issue back to previous status.

Hello, Good day. You can create custom field context to restrict the field to specific issue types. Kindly refer to the document : https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-contexts/#api-rest-api-3-field-fieldid-context-defaultvalue-get…

Once the users have access to the plan, then all issues will be listed. Have you applied security scheme in projects

Hello, Good day. I believe you are using Team managed Kanban project, by default "Create issue" option will not be shown on all status, however if you move your mouse cursor over the status, you will get the option.

Hello, Good day. Its not possible disable deleting the email's. Please refer the document. https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/#Configure-additional-mail-servers * Jira scans email messages received in your * account's inbox. With an IMAP server, you can…

Hello, Good day. This custom field is multi user picker field or single user picker field ?

Hello, Good day. Kindly check if your query is related to the FR ticket : https://jira.atlassian.com/browse/JWMCLOUD-509

Hello, Good day. Could you please check the profile language difference between the users from the link : https://id.atlassian.com/manage-profile/account-preferences

Hello, Good day. I did initial test from my end. Selecting Jira software cloud will also include JWM. I am able to select JWM project on Zapier side.

Hello, Good day. You need to find if you account is managed account or un-managed account and then follow the steps from : https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

Hello, Good day. We have the open feature request for business project : https://jira.atlassian.com/browse/JWMCLOUD-208