Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Please go to Settings >> External system import >> Select the option "Switch to old experience" and try mapping the fields and check for the issue key. Thanks

Please share your email domain (not the email). Will check from my end. Thanks

Hello, Good day. Checking from my instance confirmed component field is available from slack create form. * Make sure this field is added to the create screen * This field is shown when you create a work item directly from Jira?

Hello, Good day. Have you tried disabling Goals from project settings >> Features >> Goals?

Hello, Good day. You are not able to add new users or you are unable to assign work items to the users? Please provide more information on this issue. Screenshot will help as well. Thanks

Hello, Good day. Found we have an option to disable the MS Teams. Settings >> Apps >> Manage apps >> System apps >> Teams >> Configure.

Hello, Good day. There is a possibility that this user email has been added to suppression list. Please check using the link : https://support.atlassian.com/jira/kb/unsuppress-email-address-in-jira-cloud-software-or-work-management-projects/

Hello, Good day. Please refer to the steps from https://support.atlassian.com/jira/kb/cannot-change-or-delete-filters-owned-by-deactivated-or-deleted-users-in-jira-cloud/

Please create a ticket at https://support.atlassian.com/contact as we need to review the logs from backend

Hello, Good day. Please review this page and check if your email has been added to suppression list. https://support.atlassian.com/jira/kb/unsuppress-email-address-in-jira-cloud-software-or-work-management-projects/

We have reported this issue to backend team now. Thanks

Hello, Good day. Please check the workflow and confirm that "Issue created" post function is present on issue create workflow. If its there then it should work as we don't have any reported issue. If its okay you can try to replace the URL to https://webhook.site/#!/view/d9f8e659-7e46-4375-99ab-e0afdd959293 and check if…

Hello, Good day. Your approach is correct, you have to use required JQL in board B to get the required issues to show up. After using the JQL filter, go to board settings >> column mapping to make sure all status has been mapped. Thanks

Hello, Good day. This addon is developed and maintained by Google team, we don't have access to backend logs.Please create a ticket with addon support team at https://support.google.com/a/answer/1047213/

Hello, Good day. We don't have a direct JQL to find the moved issues. Work item history will have the old and new entry. An alter approach shown…

Thanks for the update.

Thanks for checking the settings again. Please create a ticket with our support team as we need to review the backend logs. https://support.atlassian.com/contact/

Hello Matt, Good day. Whether this issue is noticed in any specific web browser or all web browsers? When you say option on top, you mean filters, projects option?

Hello, Good day. checking from my end could not see any similar reported issues. Could you check the browser logs when the app fails to load, this could help with any error message to check this issue further. Thanks

Hello Christopher, I checked this issue further on my side. When you create a child issue from Timeline view using the '+', then "create child issue option" will be still open for you to create multiple issues. If you refer to the above screenshot I created the child issue SJ2-6 and there is no =+' sign next to the Epic,…

Hello, Good day. You can go to plan settings >> Exclusion rules and exclude the done status from the plan

Hello, Good day. I am able to reproduce similar issue on my instance as well. After creating a child issue, the '+' is available only after a refresh. Will report this issue to concern team. Thanks for the post

Hello, Good day. This panel/tab shown on the error is developed and maintained by the Xray addon team. Please create a ticket with Xray team at https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support

Hello, Good day. From the following link you will have schedule and take exam option. https://cp.certmetrics.com/atlassian/en/home/dashboard Then you will be re-directed to the following link https://test-takers.psiexams.com/atlassian Select the second tab on top "Schedule", new booking. Then you will have a list of…

Hello, Good day. Make sure that the email is unread on the inbox. Please verify the permission given on the following…

Hello, Good day. I believe your issue is covered in the bug ticket : https://jira.atlassian.com/browse/JRACLOUD-94597. have you already tried the given workaround?

Hello, Good day. If possible you can re-order the status within the workflow as shown in : https://support.atlassian.com/jira-cloud-administration/docs/re-order-workflow-statuses-on-the-issue-view/. While moving the issue status is listed based on the workflow configuration, I am unable to find any other option to change…

Hello, Good day. Following page list all the AI features available in Jira. https://support.atlassian.com/organization-administration/docs/atlassian-intelligence-features-in-jira-software/

Hello, Good day. I see you have user role on this site. If this access is not required then you can let the site admin of perconadev know to remove your account from user role. Thanks

Hello, Good day. Please access https://support.atlassian.com/contact/ and select the affected product. You will get option to submit ticket and talk to support option