Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Following thread has similar requirement. https://community.atlassian.com/forums/Jira-questions/How-do-I-copy-all-the-comments-to-a-new-task/qaq-p/2021732

Hello, Good day. I see that you are already using work item in the Azure side. Go to project settings >> features and make sure deployment feature has been enabled on Jira side

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/

Hello, Good day. To be clear, after recent version upgrade your are not able to find these two fields? This is Jira software project or JSM project? You were using any addon from marketplace for these fields?

This issue is resolved now. Thanks

This issue is resolved now. Thanks

Additionally from admin.atlassian.com you can find the specific users project role

Hello, Good day, Single user will consume only one user license and adding users to multiple user groups will not affect it. You can export the users from admin.atlassian.com. https://support.atlassian.com/security-and-access-policies/docs/export-users-from-a-site/ This report will have user's last seen option as well

Good day. You want to use AI within Jira or any other Atlassian product?

Hello, Good day. There are few changes added to the UI. Try Settings >> Jira apps >> Application links

Looks like we need to check this issue from backend. Please create a ticket at https://support.atlassian.com/contact/

Thanks. I would like to know if you have already tried the steps suggested in the following link? https://support.atlassian.com/jira/kb/how-to-use-oauth20-in-postman-client-for-jira-cloud-apis/

Hello, Good day. Is it affecting all users or only one user account?. When is this error noticed? like while access a specific work item or specific board?. Thanks!

Thanks for the update. Please access the following URL and expand the slack workspace to make sure it is in verified status and not in need review status. Change the sitename to your actual site name. https://sitename.atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page

Hello, Good day. This is Team managed project or company managed project?. One possible reason there are two fields with same name. Could you upload a screenshot of error from automation rule?. Thanks

Please go to project settings >> work items >> screens, and make sure resolution field is added to all the screens. Thanks!

Hello, Good day. Whether the reviewer has access to view the work items?. Is this Jira software project or Jira service management project?

Hello, Good day. CSV export from Team managed space to company managed space is best option for you. Can can copy the attachment through .CSV as well. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Hello, Good day. From this error resolution field is not getting updated through automation. Make sure the resolution field is added to the screen. Instead of automation when you manually move the work item to complete do you see "Resolution"?

Hello, Good day. You user account has Jira admin permission?. If yes, could you try from web browser version of slack and check the HAR logs?

One option I can think of is to add a custom field in form and make it required. Later use this field as condition in automation rule for work item created trigger. This will help to run the rule only for the work items created from form.

Hello, Good day. Are you using the advanced forms or Jira forms available within the project board?

Yes, this user admin role will not have site admin or Org admin permission. But only will be able to manage user access. Thanks!

Hello, Good day. Noticed you have .com URL whether this is Jira cloud or Datacenter setup?. Thanks!

Thanks for the clarification. Please use a normal Atlassian account and create an API token from this account for this integration. From this document its not clear whether it will support service account. Thanks!

Hello, Good day. Please refer to user access admin role from the following link. https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

Hello, Good day. Are you following the steps give in the following document? https://docs.teamscale.com/howto/connecting-to-issue-trackers/jira/

Hello, Good day. I believe you are looking to find who requested for the specific addon to be installed on your site. You can go to Settings >> Apps/Marketplace apps >> User requested >> Selected the interested count

Hello, Good day. Whether this is Team managed project or company managed project? Thanks!

Hello, Good day. Could you please share a screenshot of the error as well?. Also whether all users face this same issue or only you are facing this issue?