Mohanraj Thangamuthu Atlassian Team

Hi, Good day. Do you have any automation rule configured to transition issues ?

Hello, Good day. Kindly check with the Org admin whether they have enforced two factor authentication. Also we will be able to get more info from HAR log file. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

Hello, Kindly let me know whether your query is related to the new rollout ?

Hello, Good day. Please create a ticket at : support.atlassian.com/contact/ , with the help of the domain name we will be able to find the associated Org ID. Thanks

Hello, Good day. I tested this on my end and confirmed it works fine. Kindly check the slack configuration on project and also the personal notification on slack (/jira manage)

Hello, Good day. Checking from my end this site still have Jira software free version active and the site was suspended only on Oct 13'th. Please create a ticket with billing team at : https://support.atlassian.com/contact/

Hello, Good day. Are you performing cloud to cloud migration or using JCMA for migration?

Please check if you are facing issue specified in https://jira.atlassian.com/browse/AUTO-694

Hello, Good day. Please refer to this demo : https://www.atlassian.com/software/jira/product-discovery/demo

Hello, Good day. Please refer this link to integrate self service instance of Gitlab. https://about.gitlab.com/blog/2021/04/12/gitlab-jira-integration-selfmanaged/. You can have both cloud and self service instance.

Hello, Good day. Please check if this link helps : https://www.atlassian.com/software/jira/templates/procurement

Hello, we cannot configure prefilled text on the default description field. But you can add a custom text filed and on the custom field, you can add the required text.

Hello, Good day. If you are using company managed project then you can create a new custom field and edit the context of the custom field to have a predefined value. For Team managed projects you can edit the field from project settings.

Hello, Good day. Let me know whether source and destination Jira issue has any relationship ? (like link)

Hello, Could you help me with the screenshots of the sprint start date/time and issue history from one issue showing the date/time of the story point.

Hello, Good day. Please let me know if your question is regarding https://jira.atlassian.com/browse/JRACLOUD-77512

Hello, Good day. You can add custom fields like drop down on the form or label field, users can select specific values. Based on the value you can create an automation rule to assign the issues to 3 different users.

Hello, You can try changing only the first value. Thanks

Hello, thank you for the update. Please try the following value. duedate <= 9d AND statusCategory != done AND assignee != empty

Hello, Good day. From the screenshot looks like you are facing issues with creating new automation rule. Have you tried with a different web browser ? Also, this issue is noticed only for any specific action in automation ?

Hello, Good day. Please try the following JQL query. updated >= -1d and status changed To "In Progress"

Hello, Thank you for the update. Looks like that could be the rule in question, open the rule check if there is any JQL specified like below, and change this value. duedate >= 3d

Hello, Good day. Even in conditions we can check the number field but cannot compare it with another field. One workaround you can do is to create an automation rule to compare these two values, if the condition match leave the issue on same status if the condition does not match then move the issue back to previous…

Hello, Good day. 2FA enforced authentication works only for verified domains on same Org . https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/. However, there is no option available through Atlassian Access, where you can use OTP method. Please refer…

Hello, Good day. From the Kanban board backlog enable the "Epic" option and then you will get this option to create "Epic".

Hello, Good day. Please go to project settings >> Automation, please check if there is any rule that checks for the issue due more than 3 days. Edit the rule to check the number of days from 3 to 10. 

Hello, Good day. Kindly check if the following link helps : https://support.atlassian.com/jira-work-management/docs/use-jira-work-management-for-project-management/, if not help us with more info on your requirement.

Hello, Good day. Please check if could re-name the field in Team managed project (or make a small change to the field name on Team managed project), this should help fix the automation issue.

Hello, Good day. Are you using JQL to create a filter ? could you please provide a screenshot of the report that you have created ?

Hello, Good day. Please post your in https://community.developer.atlassian.com/ as well.