Fernando Eugênio da Silva

@Alex Henry If you want to see something like this It's only possible if you have Premium or Enterprise Plan. This view is offer by Advanced Roadmaps (Plans) For Standard view you just have the option to see in your timeline the relationship between your issues.

in How can I auto-convert a jira kanban board into a mind map Comment by Fernando Eugênio da Silva October 2023

Olá, @Barbara Martins , bem vinda à comunidade Atlassian. Você pode desabilitar a opção de fazer registro de horas no Jira em um específico status usando o recurso Workflow Properties. Veja como: * No seu projeto, vá em Configurações de projeto > Fluxos de trabalho * Em seguida clique para editar o fluxo de trabalho do…

in Bloquear registro de trabalho Comment by Fernando Eugênio da Silva October 2023

@Andressa Bianca Costa Dammenhain , bem vinda à comunidade Atlassian. O formato de hierarquia padrão do Jira é: * Épico* Task/Story* Subtask Você só conseguirá ver uma Task dentro de uma outra issue, se essa for um Épico. Seguindo a lógica da hierarquia, você só poderá ter dentro da Task, o tipo de item Subtask. Faça o…

in atividades fora dos cards Comment by Fernando Eugênio da Silva October 2023

@Josh Jordan , @adrian.wicki , Just pointing out a workaround here that may you want to use: You can do the following: For each attribute you want to capture from your object, create a text field in the format (Read Only). Then create an automation that will copy the attribute value from that object to that field. The…

in Assets Fields are Blank When Exporting Filter Search Comment by Fernando Eugênio da Silva October 2023

@Melanie Hall (Pluss) , Welcome to the Atlassian Community! The ability to change the Customer Notifications CSS code is only available for paid Jira Service Management plans. You can see more details here: https://support.atlassian.com/jira-service-management-cloud/docs/edit-the-content-of-your-customer-notifications/

in Customer notification emails - how do I change the CSS template? Comment by Fernando Eugênio da Silva October 2023

@Kim Euker The Organization field is displayed when the project has an organization created and the user in question is present in that organization. Check the following: Open your project and click on Customers, you should be able to see the organizations created for that project. If the 'Organizations' field is displayed…

in How do I hide the Organization Comment by Fernando Eugênio da Silva October 2023

@IT You can see all details and how give your feedback about the new feature following this post: Enhanced Jira Software backlog and board (atlassian.com) I believe that the main idea of Enhanced is to make the Jira experience as a web tool faster and more practical. Feel free to provide your feedback on the feature

in Is the Enhanced Jira board and backlog going to be enforced? Comment by Fernando Eugênio da Silva September 2023

@Mathew FreiheitWelcome to the Atlassian Community! For Jira Work Management you can't group tasks by swimlanes as you do in Jira Software boards. You can have something similar using the View List in Jira Work Management. In View List you can expand or colapse the Epic to see the issues through the Epic, but in the board…

in Group tasks by epic in Jira Work Management Board Comment by Fernando Eugênio da Silva September 2023

I go with DACI because one of the main keys to the success of teams and projects is communication and with DACI, we can make it clear who is responsible for each task, which facilitates communication between team members and increases focus in the objectives to be achieved :)

in 💬 Let's discuss how Strategic Guidance can help your team achieve their goals Comment by Fernando Eugênio da Silva September 2023

@Mitrovic, Maja When you update the field in Jira, this same value should automatically be replicated in Advanced Roadmaps. This is the default behavior and it happens, I just tested it with the same Story Points field. What could be happening is the following: You made a change to the Story Points field through Advanced…

in Advanced Roadmaps - How to sync the plan with Jira actuals Comment by Fernando Eugênio da Silva September 2023

@Kyle Cedrone This can be happening if you're enabled the Enhance my board and backlog resource. It gives a less resource-intensive view of Jira as a web platform, so it will actually display a standard comment for validation. If you have the option disabled, the error message will be displayed in the format you configured…

in Validation error message, on transition, does not display on board (only detailed view) Comment by Fernando Eugênio da Silva September 2023

@xiao_zhang , Welcome to the Atlassian Community! Could you share your automation log and some screenshot of your automation rule. May we can help you seeing how your rule is designed.

in Why cannot my automation rules cannot work based on lables? Comment by Fernando Eugênio da Silva September 2023

@Hunter Ahlquist , Welcome to the Atlassian Community! Epic Link is a field that displays Epics globally, that is, any Epic you have in Jira, not just your project. When using the Epic Link field, it is recommended that you know the Epico Key that you need to associate with Epic Link. This way the search will only display…

in Epic Link in Create view gets cut off after 2 epics Comment by Fernando Eugênio da Silva September 2023

@Alberto Santiago Blandón silva , Welcome to the Atlassian Community! May this post can help you to solve your problem: Editing a workflow when it shows “You cannot perfo... - Atlassian Community Also, there is a ticket opened to improve this resource: [JRACLOUD-71640] Clarify workaround in UI when showing the message "You…

in No puedes realizar esta operación en un flujo de trabajo borrador. Comment by Fernando Eugênio da Silva September 2023

@Mitrovic, Maja When you make changes to issues through Plans, you will have this Review Changes option. Click on it to apply changes made in Plans directly to Jira issues. Hope this helps you.

in Advanced Roadmaps - How to sync the plan with Jira actuals Comment by Fernando Eugênio da Silva September 2023

@Jonathan Ribeiro , Welcome to the Atlassian Community! Unfortunately is not possible apply this using Automation. The explanation is because automation rules works always after an complet event and doesn't have the function to manipulate fields while the user are selecting themselves. To make fields appear or disappear…

in How to select a list through a Radio Button? Comment by Fernando Eugênio da Silva September 2023

@Nathália Agostini , Welcome to the Atlassian Community! You can change the issue resolution date by performing an Import CSV. The steps are: 1: Make a filter in Jira and export the issues for which you want to change the resolution date in Jira to a CSV. 2: In this spreadsheet, adjust the date and time you want to apply…

in Change the resolution date to the date of the status category change. Comment by Fernando Eugênio da Silva September 2023

@Gábor Hajdu Is there any chance that the issues that are having problems are Sub-tasks? From the description, your logic seems fine, but if Jira for some reason was unable to make the copy looking at a Copy from Epic reference, it means that perhaps the issue is not associated with an Epic or it is a Sub-task. Can you…

in Automation - Copy from Epic Issue - Can't find issue to copy from Comment by Fernando Eugênio da Silva September 2023

@Ana Luiza Chagas You just need to add the Assignee field on the Create Screen for the second project. In general, when you create an item through automation, the fields you define in the rule must be present on the target project item creation screen. If you add the Assignee field to the Create Screen of the Issue Type…

in Automation that assigns the person responsible for an item to another project Comment by Fernando Eugênio da Silva September 2023

@Trey Washmon This is a notification came from Notification Scheme of your project. This notification type is not allowed to be edited. According the page: Configure notification schemes | Atlassian Support For notifications from Notification Scheme "Currently, Jira Cloud does not offer a way for you to customize the look…

in Adding fields to admin notification Comment by Fernando Eugênio da Silva September 2023

@Victoria Vlad You can use this rule presented in Atlassian Automation Playground: Copy status updates across Linked Issues This rule already copies comments. What you need to do is adjust the conditions to comply with the business rules of your own automation rule. Additionally, you can use this same example to update…

in Automation rules between a service project & a software project Comment by Fernando Eugênio da Silva September 2023

@Lucas de Oliveira Modesto No contexto geral, erros 403 são associados à falhas de permissão do usuário que está operando a ação. Verifique se você tem todas as permissões do produto e do projeto para criar cards, se isso já foi verificado e você possui as devidas permissões, então eu recomendo que você abra um ticket de…

in Criar Subtarefa apresenta erro 403 Comment by Fernando Eugênio da Silva September 2023

@carlos sarrate You can do it using Security Level: Configure issue security schemes | Atlassian Support With Security Level you can dynamically manipulate which users will have access to issues. You can use a custom field, Jira groups, Project roles and even manually configure the users who will be able to see those…

in Filter tickets for specific users Comment by Fernando Eugênio da Silva September 2023

@Franklin In fact, you only need to configure approval so that only 1 approval is required from someone present in the field/group and not Everyone. That's enough. Even if you have several approvers, if any of them approves, the issue moves to the next status Let me know if you have doubts.

in I am having trouble with selecting from a list of approvers Comment by Fernando Eugênio da Silva September 2023

@Pedro Henrique de Jesus Sena Pereira , Para deixar o valor por padrão, você deve ir na seção de campos gerais do Jira, buscar o campo e selecionar a opção Edit context and default value. Nesse local você conseguirá definir o valor padrão para 0, assim para toda issue que o campo for exibido, ele já virá com o valor 0…

in Contagem do status Comment by Fernando Eugênio da Silva September 2023

@Sujitha.Krishnan You can do it using Forms for your Jira Service Portal. With forms you can add notes/infos as you see in Confluence macros. You can use these notes to display the message that you want in your request form. Please, take a time to read about forms here: Use forms in Jira Service Management | Jira Service…

in Is there a way to add a comment or a note in between 2 fields for a request form? Comment by Fernando Eugênio da Silva September 2023

@Deepak Chhabria , That exaclty the point of my answer lol Your timeline is based on your board, your Epic just needs to met the board filter. But if you want this Epic being displayed at the same time in the both timelines is not possible with Standard Plan. Timeline works only by single project.

in Within the same project, how do i move epic from one timeline to another timeline? Comment by Fernando Eugênio da Silva September 2023

@Eli Devlin Considering your Assets Schema configuration, for your Assets field B you can use this in your Filter Issue Scope (AQL): objectType = "Applications" AND "Parent Name" = ${customfield_XXXX} Change XXX for field ID of Assets field A. Just have sure that your attribute are referencing your Object Applications,…

in Can an Asset Custom Field dynamically change it's values based on another Asset Custom Field value? Comment by Fernando Eugênio da Silva September 2023

@Avi J , You can use this JSON in Additional Fields to copy the value: { "update": { "CUSTOM_FIELD_NAME": [ { "set": { "value": "{{triggerIssue.fields.CUSTOM_FIELD_NAME.value}}", "child": { "value": "{{triggerIssue.fields.CUSTOM_FIELD_NAME.child.value}}" } } } ] } } You can change the Custom Field Name by Custom Field ID…

in Copying data from "Select List (cascading)" field while cloning an issue Comment by Fernando Eugênio da Silva September 2023

@Eli Devlin What is your Object Schema Configuration in Assets. Should be like this: For Level 1 I have all Parent objects and for Level 2 I have all Children objects. Then I apply an Object Reference in Assets. For my Parent Assets field (Field A) I have this configuration: And this is my configuration for Children Assets…

in Can an Asset Custom Field dynamically change it's values based on another Asset Custom Field value? Comment by Fernando Eugênio da Silva September 2023

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