A A Ron Geister [Trundl] Community Champion

Good day @Dominik Demaj-Seitz So space permission are per space unless you are using default space permissions. You might need to add that person to the space individually with the right permissions. I suspect your using standard or free version since you are not able to use the Admin key? If you have access to the space…

@Jyotika Patil Welcome to the community and hope you find it helpful. What @JM Perrot stated is correct but if you use an add-on like scriptrunner you might be able to use a script and or behaviors to configure something like this. I would take the first suggestion to re-think how you might be able to apply a workaround or…

@SmritiLohani Hope all is well with you. Let me see if I can help here. If you have an approval set up it will auto transition from the approval step to the approved or declined state. If you need another state transition you can add the status to transition to the customer portal if you needed. In the workflow on the…

@Marco Savarese I believe it does load all the customers but there is a bug where it can only provide a view of so many. I knew this bug a while back and thought it was fixed. The other way to fix this is to add an IDP group call jira-customer provision all users to that IDP group. Then take that group to product access…

In the summary field you can use the Discovery - {{smart-value}} which could pull the data from a custom field or calculation etc. Do you have a field that would be able to use for the data to concatenate a hard coded string from? I also believe you can use a string value from a smart value and have it calculate to go up…

@Marco Savarese So all customers by default will be in the role of service desk customer role and will not have any other option for a role if they are external and self sign up. If they are internal customers you can set groups and apply different roles to those users if you use IDP to provision users. I don't know away…

@skuo Can you get me a screen shot of the automation? In the mean time I did find this article that was in the community that mentions concatenate of summary. They talk about approvers field in here but you should be able to use "Smart Values" and other fields to help achieve this. Once I see the automation I might be able…

@daniel.virkler Welcome to Atlassian Community and I am glad you are here to learn with us. I found this from Atlassian Unified User Management for Bitbucket. This is in progress. I didn't see the release date but its coming soon as an option to use IDP groups. Please review the link. I hope this helps.

In the Schedule you can add the JQL there. That might help with the execution of the automation. If its not in there already. I might make another recommendation here is to use the JQL for "resolution is EMPTY" rather then status or use: <statusCategory != Done AND resolution is EMPTY> That should catch issue that do not…

As an Indigenous person of North America(Turtle Island) we do not look at this day as Columbus day, but has Indigenous People day. I can not celebrate a person who brought genocide to my people and land. As was stated you can not discover land in which people are already occupying or living. I do think that for those that…

Really looking forward to testing this for our use case.

Exclusive badges are pretty nice. I am just seeing this today.

Swag is always awesome and welcomed in my opinion. I am really excited to see the APP demos and get a chance to vote. I think that pretty exciting.

Very great job everyone!

Do you know if Teams will be able to be used in future to connect to groups for access to product and or to projects etc? I know in my initial interviews with the team these were things that were brought up and thought it would be amazing way to use a "locked team" and use it as like a IDP group or connect to a IDP group.…

@koutarou ishibashi I hope this finds you well and as @Trudy P Claspill as stated this can be done with automation for jira. Here is a smart value link to reference https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/ You can use the smart values {{issue.fieldName.value}} if you…

* How you first discovered your favorite Atlassian Tool, why it's your favorite, and how it has affected the trajectory of your career. So I first discovered my favorite tool by being ask to build a JSD/JSM project for IT Help Desk team. It was a lot to learn even in the early days of cloud. Learning the schemes and how…

Great to hear from others who are taking advantage of internships in the field. I love your points and they are well taken. Thanks for the share.

The one thing I am really aiming for this year is to get my Atlassian Expert its been on my target but this is the year. I am only 2 more certs away. So this is been my side focus of the year. On top of that I am building a team at Sentify and its full of awesome challenges and planning. I am also hoping to nail that well.…

@Amanda Barber I went to be a tribal language teach and tried for a degree in Native Studies and Bi-lingual teaching. I do one day want to go back to that when I get close to retirement age.

Thank you for the awesome update and Welcome @Janice

Love all the great tips. I will be sharing this with others.

Great chance to reflex on your career choice and where we want to go in the future.

When I was a child I wanted to be a teacher. I went down that route and found it not to be what I wanted. I ended up in IT and found Atlassian and I love it.

I used almost all products in cloud and its always great to get creative with what each product can do and how they can mesh together to make work better. Great example here was getting beacon to work with opsgenie into JSM.

I would like to add that you can copy your current automation's and then just change the trigger to schedule. Also you can change the name or at least what I do to ADhoc at the beginning of the name. I also usually will put my Adhoc automation in a group.

@Isabella Costa You are very welcome. The community is here to help. Let us know if you have any other questions.

@Gerry R Abad Welcome to the community. I hope all is well. So I would need to get a few answers from questions. Is NV Energy using IDP or Identity Provider to gain access to their Atlassian site? If they use Oracle my guess is yes but is it connecting to AD? Are they using groups to gain access? If so is product access…

@Ethan Beadling Welcome Ethan to the community and hope this finds you well. So one of the ways I have combated this in the past was to create a scheduled automation that I can run adhoc or created a manual automation that I can run adhoc. I would think if your running automation based on creation there maybe another way…

@Dennis_H I would try this with automation for Jira. You can create a manual automation that you can run whenever you like with a templates reminded in the description. You would need to set the trigger as Manual trigger Create an edit Description action and then add the data to the description you would like to say. You…