Riley Venable Community Champion

I'm excited to join as a group leader! Having used Atlassian tools in my own startups, I know how much they can revamp everything from customer support and project management to DevOps. I'm keen to hear how you all use these tools in your ventures and find ways we can improve our processes together. 

I recommend looking into Comala Document Management for Confluence. This app allows for efficient document approval or rejection by managers, and it has a user-friendly interface that can help streamline your workflow processes. Additionally, you may also want to consider Scroll Documents for Confluence, which offers…

Bitbucket does not currently support restricting access based on MAC addresses. Bitbucket's access control mechanisms are based on IP addresses, user permissions, and two-step verification. If the IP address can change, you could consider using a range of IP addresses instead of a single one. However, keep in mind that…

Yes, Atlassian provides a couple of ways to manage access to individual products for users in your organization: 1. Assign Product Roles: One way to manage access is by assigning product roles. An organization admin can assign a product role when inviting a new user or update an existing user's product role to give product…

No, there is no floating licensing model for Jira Data Center. Jira Data Center uses a user tier-based licensing model. This means the cost of your license is determined by the maximum number of users that can be created in your Jira instance. It's important to note that Jira counts all users towards the license limit,…

Yes, you can use the "Butler" power-up in Trello to update the dates on a copied board. You can install the "Butler" power-up by clicking on "Show Menu" on the top right corner of your Trello board, then selecting "Power-Ups", and searching for "Butler". Once installed, click on the "Butler" icon on the right-hand side of…

Based on my knowledge of Jira Cloud, excluding story points from Epics in Advanced Roadmaps is not possible. The tool calculates the total capacity based on the sum of story points of all issues, including Epics and their child tickets. One possible workaround is using a custom Epics field instead of the Story Points…

One approach to dynamically generate a PDF header that includes the page title, date, and page status without hard-coding the information is to use a third-party add-on such as Scroll PDF Exporter or k15t's PDF Exporter. These add-ons allow customization of the PDF export template and include dynamic content such as page…

To configure SSH with the running ssh-agent in your CI container when --mount=type=ssh is disabled in Docker Compose, you can copy your SSH keys into the container during the build process. You can use the Dockerfile example provided in the context, which copies the `id_rsa` and `id_rsa.pub` files into the container's…

Based on my understanding of the platform, it is not possible to add an email address to an escalation without associating it with a user account. Each email address must correspond to a user account in order to receive alerts. One workaround could be to create a single user account for the shared email group and add that…

To integrate contract renewal dates for products in your Assets schema with Advanced Roadmaps, you will need to identify the key data points related to the contract renewal dates, such as the product name, contract start date, and contract end date. Once you have identified these data points, you can map them to Advanced…

Here are some steps you can follow to troubleshoot the issue: 1. Make sure that you have a stable internet connection on your phone. 2. Try uninstalling and reinstalling the Confluence Cloud app on your phone. 3. Clear the app cache and data by going to your phone's Settings > Apps > Confluence Cloud > Storage > Clear…

Based on the error message you received, it seems like the jarfile has been corrupted. You may want to try removing and re-deploying the Kubernetes object spec for the Bitbucket Pipelines Docker-based Linux Runner in your cluster. Here are the steps you can follow: 1. Use `kubectl delete` command to delete the current…

To achieve this, you can set up a Slack workflow using the steps provided in the following Slack documentation: https://slack.com/help/articles/360053571454-Set-up-a-workflow-in-Slack. Here are the basic steps you can follow to set up a workflow: 1. Go to your Slack workspace and select "Workflow Builder" from the "Apps"…

Bonjour Laurent, Oui, il est possible pour un administrateur Jira de contrôler les autorisations de suivi temporel pour les différents groupes de projet. Voici les étapes pour cette configuration: 1. Connectez-vous à votre instance Jira en tant qu'administrateur. 2. Accédez à Paramètres > Système > Paramètres globaux. 3.…

1. Check if the pipeline is enabled for the specific project. Make sure to go to your repository settings, then navigate to the Pipelines section, and finally, click on "Settings" to enable pipelines. 2. Check the script in your bitbucket-pipelines.yml file. Make sure that the script is correct and that all of the values…

To disable the blue clickable link for an email address in a card description, you can type the email address with spaces. For example, if the email address is "example@email.com", you can type "example @ email.com". This will prevent the email address from automatically turning into a clickable link. Another option is to…

There are several plugins available in the Atlassian Marketplace that provide time tracking and reporting functionality for Jira Cloud. One popular option is Tempo Timesheets, which allows you to track time against specific issues and provides customizable reporting capabilities. In this case, since the team does not track…

Hi! Yes, there is a way to replace old links with new links without having to manually update each individual story. Here are the steps: 1. Go to your Jira instance and navigate to the Jira administration menu (gear icon in the top right corner). 2. Click on "System" and then "External System Import." 3. Select "CSV" as…

Yes, there is a way to provide the link address of your Confluence public PDF without downloading it to your PC. You can use the PDF macro to display the content of the PDF document on your Confluence page, then share that page's public link with your external public company website. Here are the steps: 1. Attach the PDF…

To restrict regular users from editing past data, you can configure page restrictions in Atlassian Confluence. You can allow only the admin user to modify the page and restrict regular users from editing past data. Here are the steps to configure page restrictions: 1. Navigate to the page you want to restrict and click on…

You can add two or more spaces at the end of each line. This will tell the markdown renderer to treat the lines as a single paragraph. Alternatively, you can also use a backslash at the end of each line to indicate that the line break should be ignored.

There are a couple of options that you can consider. One option is to create a new project and start with a fresh backlog. However, this might result in duplicating items that are already in your old backlog. A better option might be to prioritize the backlog and tag long-term items as such so that they can be filtered out…

1. Go to the Issue Navigator page in Jira. 2. Click on the 'Advanced' button to open the JQL search window. 3. In the search box, type in the following query: project = XYZ AND "Custom-Date-Field" = startOfWeek(-1d) Note: Replace XYZ with the name of your project and "Custom-Date-Field" with the name of the custom field…

Yes, it is possible to create an automation between Jira and Outlook without any programming or technical coding development knowledge. You can achieve this using Automation for Jira. Here are the steps to create the automation you need: 1. Click on the "Create rule" button and select the trigger for your automation. In…

To write JQL to reflect tickets that were created on weekends and after 5pm on weekdays for certain Issue types, you can use the following query: ``` createdDate >= startOfWeek(-1d) and ( (createdDate >= startOfDay() + 17h or createdDate < startOfDay() + 8h) and issueType in (issueType1, issueType2, issueType3) ) ``` This…

To generate a similar report that generates the average time for both SLAs by assignee, you can follow these steps: 1. Go to the Jira Service Management project where you want to create the report. 2. Click on the “Reports” tab in the project menu. 3. Click on “Create report” and select the “Time to SLA” report type. 4.…

The error "UnrecognizedClientException" when calling the RegisterTaskDefinition operation usually occurs due to invalid AWS access or secret key. Here are the steps you can follow to resolve the issue: 1. Check if the correct AWS access and secret keys are used in your Bitbucket Pipelines settings. Ensure there are no…

Yes, I can help with that! To import multiple insights from Product Board into Product Discovery, you can follow these steps: 1. First, you need to export the insights from Product Board. You can usually do this by going to the insights section and selecting the insights you want to export. Check if there is an option to…

It seems like the issue might be related to the permissions of the users who are unable to see the form. According to the context, only Jira and project admins (or users with project admin permissions) can create, edit, and delete forms. Additionally, people who submit information via the form to your business project must…