Riley Venable Community Champion

If you had created multiple calendars in your Trello account during your free trial of Trello Premium and they have disappeared after the end of your free trial, upgrading to Trello Premium again should bring back your calendars. This is because upgrading to Trello Premium will restore all the features and functionalities…

Yes, you can limit some users to adding comments but restrict them from adding new cards on a Trello board. This can be done by changing the commenting permissions for the board. To do this, go to the board menu, click "More," and then select "Settings." Under "Commenting permissions," you can select who is allowed to…

To send an email with a list of issue keys that were changed as a result of your automation, you can use the "Send email" action in your Jira automation rule. 1. Start by creating a new automation rule or editing an existing one. 2. Add a new action and select "Send email". 3. In the "Recipient(s)" field, enter the email…

To make sure you only receive email reports when there are incomplete due dates on cards, you can add an extra trigger to your automation. In addition to selecting the "due soon" trigger, you can also add a conditional trigger that only sends the email if there are cards with incomplete due dates. To do this, follow these…

It seems that there might be an issue with the iCal link created from Bamboo for the last calendar which is causing the error "Unable to Load Event" in Confluence. One possible solution is to check if the iCal link is correct and try again. If the issue persists, you can try to troubleshoot by testing the iCal link in a…

1. The reason the page title size might appear larger when exporting a single page compared to exporting the space page titles could be due to the different formatting options and template settings applied to a single page compared to the entire space. However, to change the size of the page title when exporting a single…

Hi, it looks like the issue you are experiencing is related to Link cards in Trello. Link cards are placeholders that let you preview content from another website directly within your board. They don't work like regular cards, so you won't be able to comment on them, add due dates or edit them in other ways like you would…

To filter out all epics which don't have sub-items listed in the structure using the Structure plugin, you can follow these steps: 1. Open the Structure you want to filter. 2. Click on the Filters menu. 3. Toggle the "Show full hierarchy" checkbox to enable it. 4. You will notice that the issues that match your filters…

To change the color of a calendar that you have subscribed by URL in Confluence: 1. Select Calendars in the space sidebar. 2. Choose the subscribed calendar that you want to change the color of. 3. Click on the calendar settings button (three dots) in the top-right corner. 4. Click the "Edit" button. 5. Click on the color…

To enable time tracking for your project, you will need to check whether the feature is enabled for your entire Jira site. If it is not enabled, contact your Jira admin for help. To enable the time tracking feature for your project, follow the steps below: 1. Navigate to your project. 2. Click on the Project settings in…

Based on the provided context, as an Atlassian Expert, here are some steps and suggestions that might help resolve the issue you're experiencing: 1. Check if you have the necessary permissions to edit the pages in question. As mentioned above, space administrators can edit comments, but it's not clear if you have the…

To link the request in the Technology Service Desk to the Epic in Technology using the asset reference, you can follow these steps: 1. Open the request in the Technology Service Desk that needs to be linked to the Epic in Technology. 2. Select "Link issue" in the top right corner of the page. 3. Choose the type of issue…

There isn't a specific macro that supports automating the "Last Updated" section of a table in Confluence. However, you can use JQL to create a search that includes the "Last Updated" field, and then display the results in a Jira Issues macro on the Confluence page. Or consider using an app from the Atlassian Marketplace…

To troubleshoot this issue, try the following steps: 1. Double-check that the tags are formatted correctly as cmp_[component name]:[status], where [component name] is the name of the component to have a status change and [status] is one of the allowed statuses for the component. 2. Make sure that the component name in the…

One possible solution to automate dates based on an entered start date in Jira is to use a third-party app such as Automation for Jira or ScriptRunner. With Automation for Jira, you can create a rule to set the due date based on the start date, and specify the number of working days to complete the task. ScriptRunner also…

Yes, it is possible to allow customers to open requests anonymously on the portal. To do this, the site admin needs to allow customers to create accounts and select Customers can access and send requests from the portal without logging in. Then the project admin can go to Service project settings () > Channels > Customer…

To create an independent copy of a board and ensure that any issues are not attached to the original board, you can follow these steps: 1. From the global navigation at the top of the page, select the search field (or press /) and select Go to all: Boards. 2. Find the board you want to copy and select Copy from the menu on…

To configure an SLA according to the item marked on the portal form, you would need to create a custom field in Jira Service Management for the "Which sector?" question on the portal form. After creating the custom field, go to your service project, and then go to Project settings > SLAs. From there, you can create a new…

Unfortunately, it is not currently possible to sync a Jira Roadmap into GitHub as a GitHub Roadmap. The Jira Roadmap macro is designed to work specifically with Confluence Cloud pages. However, Jira Cloud does offer integrations with GitHub, including the ability to create branches, commits, and pull requests directly from…

I'm sorry to hear that you're having trouble with Sourcetree. The error message "The host key is not cached for this server: bitbucket.org" usually means that the SSH key for the Bitbucket server is not recognized on your local machine. To resolve this issue, you can try the following: 1. Open a terminal window. 2. Type…

Yes, there is a way to see time billed for an individual resource in Jira. You can generate the "Time Sheet Report" by user, which shows the total hours logged, billed, and remaining for each user within a specific time period. To do this: 1. Click on "Reports" in the side navigation bar. 2. Select "Time Tracking" from the…

Yes, it is possible to automatically reply to an email using data from a card on another board. One way to achieve this is by setting up a two-way sync between the two boards using a third-party Power-Up like Sync by Unito. Once the sync is set up, any updates made to the card on one board will be reflected on the other…

Yes, you can check the latest version of the Linux Shell Runner without going to the pipeline console. First, go to the Runners page in your Bitbucket account. Next, click on the "Add runner" button. In the dialog box that appears, under the "System and architecture" section, select "Linux" instead of "MacOS". You should…

Hi Sune, Thank you for your question. It is possible to control how your customers access attachments when using the email channel for creating new tickets. By default, if the total size of the email is less than 6MB, a recipient will see inline images in the email. If the size of the email is greater than 6MB, a link will…

To assign assets to a particular user automatically in Jira Service Management, you can use automation rules. First, make sure that the Assets feature is enabled and that the field for the asset object is set up. Then, create an automation rule that triggers when an issue is created or updated with the relevant asset…

It is possible to show each user story as a bar with different colors corresponding to each stage in Jira using the Advanced Roadmaps (formerly known as Portfolio for Jira) add-on. This add-on provides a Gantt chart view where you can visually track the progress of your work and set dependencies between stories. You can…

It is possible that the documentation you are reading is for Advanced Roadmaps for Jira Server, which has different features and options compared to the cloud version.

If you import the backup data from the first site into the second site, it will overwrite all the existing data and configuration on the second site, including cross-application settings. If you only want to add in data from the first site to the second website, you may want to consider moving specific projects or spaces…

You can create an email filter in Opsgenie that will help you ignore emails that contain "Re:" in the subject. To do this, go to the Advanced Email Integration Settings and create a "Create Alert" action with a filter that excludes emails containing "Re:" in the subject line.

To split Configuration Items between two different categories, you can create two separate import structures for each category within the Object Schema. When you create the import structure, make sure to select the appropriate category for the Configuration Items you want to import. You can then upload or import your data…