Ivan Garcia _Appfire_ Atlassian Partner

Hi @David Alonso For Cloud environments, similar functionality can be achieved using Atlassian’s Smart Links native feature. Please check Embed Jira dashboards & gadgets in Confluence with Smart Links 🙂 Best, Iván

Hi @Philippe Vignol - welcome to the Atlassian Community! Tracking progress at the Epic level is a common challenge in Jira, especially when you need a clear percentage based on the underlying child issues. Natively, Jira provides some visibility through the "Epic Roadmaps" or "Epic Burndown" charts, which can show…

Hi @Alex Cook It sounds like you are looking for an effective way to provide your clients with visibility into their specific work items while maintaining a high level of data security. I see you've already received some good advice, but I just wanted to share an app that might be especially interesting for your use case…

Hi @Tucker_ Kate , Natively, Atlassian provides some ways to view cross-project data, such as using advanced JQL filters to pull issues from multiple projects into a single Jira dashboard. You can also use the "External Gadgets" feature or even Confluence as a central reporting hub to display information from different…

Hi @Benjamin This is Ivan from Appfire Thanks for providing our Support Channel, as it really is the best and fastest way for us to help. @Genesis_Lebron-Coll do you mind opening a support request for us? We'd love to help! Thanks

Hi @Kyle Taylor - I'm Iván, from the Dashboard Hub team at Appfire That definitely doesn’t sound like expected behavior. To help us investigate this properly and provide a more tailored solution, could you please open a support ticket if you haven’t already? You can do that here: https://apps.appf.re/support Our team will…

Hi @Pichanan Yamwongwarachai At Appfire we develop Dashboard Hub Pro, an app that would allow your client to share dashboards directly from the customer portal. Additionally, you can also create password-protected public links to share dashboards with stakeholders without a Jira license (please note I didn't enable a…

Hi @Jeramy @Jeremy Jedlicka @Janek Schumann We’re happy to share that Rich Filters::Reports and Charts for Confluence is now available on the Atlassian Marketplace! We believe it will be a great fit for teams looking to bring Rich Filters functionality into Confluence, and we invite you to leverage the free 30-day trial to…

Hi @Jeramy @Jeremy Jedlicka @Janek Schumann Sorry for the late reply—we ran into a few unexpected delays. Rich Filters::Reports and Charts for Confluence extension will be paid but priced at under 15% of the main RF app’s tiered cost. We expect to release it in the next 2–3 weeks once it’s approved on the Marketplace. If…

Hi @andrew.rockwell Unfortunately, that's something that native Jira doesn't support. If you have a strong need for this, there's definitely Atlassian Marketplace apps that provide this functionality and that you could try. Dashboard Hub, one of our Appfire apps, is certainly one of them. In your specific use case, you can…

Hi @Shashank Gaurav @Yogesh Mude @Niteshkumar Shah I'm Ivan, from Appfire, the vendor of Rich Filters for Jira Dashboards. Please raise a ticket here so our support team can assist you as quickly as possible! Thank you

Hey @Janek Schumann , sorry for the late reply! I totally get how frustrating it is to lose the native External Gadgets and not be able to continue your usual workflow. The good news is that we’re about to release a Rich Filters extension for Confluence DC to replace External Gadgets, making it easier and more reliable to…

Hi @Bernhard Bergman Thanks for trying our app :) I believe it might be related to the recently introduced Datasource Viewing Modes feature, and your permission to see the data that the gadget is displaying. Please see Datasource Viewing Modes section in the Learn about Datasources documentation page – if the issue…

Hi @Luiz Augusto Colepicolo de Oliveira Thanks for trying our app! Atlassian Marketplace apps are billed based on the total number of users across all Jira products in your instance (e.g., Jira Service Management and Jira Software). This is a platform-wide approach, not specific to our app. Unfortunately, we’re unable to…

Hi @Mariana Silveira Sales I'm pleased to inform you that the bug fix for the Affected Services field was included in yesterday's release :) Additionally, we've just introduced a new powerful feature that allows you to integrate data from any product with a REST API, find here the release notes in case you're curious.…

Hi @Derek Shore you can report on Affected Services using marketplace apps, such as our own Dashboard Hub Pro. Dashboard Hub Pro empowers you to create Jira custom charts with the Affected Services field. There are many View Types that you can select according to your preference. Additionally, Dashboard Hub Pro provides a…

Hi @Scott Bjorke specific charts/tables and also entire dashboard can be exported to CSV, XLSX, and PNG. Additionally, you can enable public, password-protected links to the dashboard that you can share with users outside your Jira instance. I hope it helps!

Hi @Mariana Silveira Sales thank you for your response! Sorry for the inconvenience. This is a recent, known issue, and our team is actively working on a fix. It will be solved in the upcoming release. Thank you for your patience while we get this resolved.

Hi @JiraLearner My company provides an app called Dashboard Hub for Confluence, which includes a Progress Tracker gadget to display and track the progress your epics in your dashboards. Additionally, you can create Jira custom charts to track this, as for example, a table adding Epics and Issues. Specific metrics and the…

Hi @Atlassian implementation Welcome to the community! For your third question, you could use apps such as our own Dashboard Hub Pro. It allows external dashboard sharing using password-protected links. You can embed both dashboards or single gadgets. Embedding dashboards in places like Teams, Sharepoint, or Google Sites.…

Hi @Brent Lee In case you really need this solved and don't mind trying a marketplace app, we developed Dashboard Hub Pro, a charting app that simplifies reporting. It allows easy internal and external sharing with links. In the case of external reporting, they can even be protected with a password. Why don't you try it…

Hi @kacaplinger I'm Iván from Appfire. We're sorry for the inconvenience that error might have caused. We acknowledged your issue yesterday and are currently working on a fix. Could you please open a ticket with our support team so we can help you directly from there? Thank you

Hi @Steven Becherer Iván from the Dashboard Hub team here. Please follow our Migration guide (thanks @Marc -Devoteam- ) May you have any doubts, please reach out to our support team and we'll try to solve your issues as quickly as possible. Thank you!

Hi @Maya Kirkby I think subscribing to a filter is the best out-of-the-box alternative. However, if you're looking for a more efficient flow, I'd recommend you give a try to our app Dashboard Hub Pro. You'd be able to create powerful dashboards by using custom charts, formulas, and dozens of metrics from 15+ product…

Hi @Chris Leonidas welcome to the community! For a native workaround in Jira, you can try setting up JSM queues to filter the tickets received within the week and configure SLAs to track the time to first response and resolution time. However, it might require manual compilation of data for weekly reporting... For a more…

Hi @Pavan Atlassian Marketplace apps such as our * Dashboard Hub Pro * Dashboard Hub for Confluence could help you with your use case. They allow you to create detailed and customizable reports, including Time in Status and trend analysis over time. They also provide custom charting capabilities (with data from Jira,…

Hi @Jack Richens Although Jira's native functionality doesn't provide a direct way to chart this data historically, @John Funk 's suggestion of setting up a filter to capture all open and in-progress issues and subscribing to manually record these numbers from daily emails sounds like a good workaround. As a Marketplace…

I hope you’ve been able to achieve what you were looking for. In case you still haven't found the solution, and given that other vendors have suggested apps, I'd like to also introduce our app, Dashboard Hub Pro, so you have an understanding of what the full spectrum of Time in Status reports looks like :) Dashboard Hub…

I see the question is from quite a bit of time, but I thought it would be helpful for Jacqueline or users in a similar use case to know they can deep dive into the Atlassian Marketplace for a solution to their visualization problems! They'll definitely find incredible apps for any use case.

Hi @Nithin Ammisetty - welcome to the community! To export the updated status data with date and time, containing the workflow with status names, I recommend trying a third-party app like Dashboard Hub Pro - app developed by us. Here’s how it can help you: * Time in Status Reports: Track the complete status journey of your…