Ivan Garcia _Appfire_ Atlassian Partner

Hi @Jackie hardy To capture the SLA times for different managers, I recommend trying our app Dashboard Hub Pro. This app provides highly visual Time in Status reports that can be customized by status, date, issue, and assignee, which would perfectly fit your need to track SLA times for multiple managers. Additionally,…

Hi @Anurag Chavan If you're up for trying an app to solve your concrete needs, our app Dashboard Hub Pro can help you. Have a look at this externally shared dashboard to have a quick look of what your dashboards could look like 👀 You can generate comprehensive reports in Jira Service Management (JSM) that include data from…

Hi @Sampath Yes, it's possible to track time status for each agent and region using a third party app like our own Dashboard Hub Pro. Concretely, our app offers powerful and customizable reporting capabilities that can help you achieve your goals in a JIRA server environment: * Time in Status Reports: Track the time…

Hi @Tom Rosenberg , welcome to the community :) Unfortunately there's no built-in way of achieving this in Jira. Luckily, there exist some apps that can help you. I'd recommend our app Dashboard Hub Pro. It makes it possible to track the time a ticket has spent in different statuses and calculate averages for groups of…

Hola Karent, puedes enviarme/decirme un ejemplo de a lo que te refieres con "Campo"? Creo que no consigo comprender bien entonces a qué te refieres. Gracias!

Hi @Shiyao Ling My name is Ivan Garcia and I'm the Product Marketing Manager for Rich Filters :) Rich Filters can definitely help you. You'll be able to create dynamic dashboards with project filters or dropdown menus, allowing seamless navigation and status detail viewing for multiple projects without the need for…

Hi @Edie Hovermale 👋 My name is Ivan, and I'm the Product Marketing Manager for Dashboard Hub Pro. Dashboard Hub Pro is an app that allows you to create centralized, custom dashboards that can be shared easily. 🙂 Here's how it addresses your concrete use case: * You can create two dashboards, one for customer ABC with the…

Hola @Karent de Lavalle Galvis :) Bienvenida a la comunidad! Si tu meta es ver información de diferentes fuentes de una manera centralizada, donde puedas filtrar y customizarlo a tu manera, te recomiendo nuestra app Dashboard Hub Pro. Dashboard Hub Pro te permite crear y compartir paneles (dashboards) avanzados y…

Hi @James Ethier - Ivan from Dashboard Hub here :) We recently made the enhancement that increased the issue limit to 10,000. It currently applies to Data Center, but we're working on enabling it on Cloud really soon. We hope that helps, I'll also be letting you know as soon as it is available in Cloud 👍 Best, Ivan Garcia,…

Hi @Anuj Kumar As far as I know, that level of customization is not possible in native Jira. If you really need to visualize that data, an Atlassian marketplace app can help you achieve your goal. I'd recommend you try for free our Dashboard Hub Pro app, which provides a Progress Tracker gadget that allows you to easily…

Thanks for suggesting our app @Nadhila Savira :) Hello @Vikas ! This is Ivan from Appfire Dashboard Hub Pro allows you to share dashboards with external users that don't have access to you Jira instance. You can enable "Public Links" in your dashboards to share them with your stakeholders. They can be protected with a…

Hi @Sofia Marchione If you're considering trying an app to solve this, I'd suggest you try our app Dashboard Hub Pro. With an intuitive Dynamic Filters bar, you can filter all gadgets at once with ease.

Hi @K Rahul If you don't want to upgrade to Premium/Enterprise, a good alternative could be using an Atlassian Marketplace app. Charting apps such as our own Dashboard Hub Pro, increase the limit to 60. It could be a great opportunity to also try a reporting app and see how your reports and reporting processes could be…

Hi @Paul Prata Our own Dashboard Hub Pro is also a great option to customize your pie charts :) Select your preferred colors, show/hide and move segments to set it your way. In this example 👇 I selected the actual colors of Jira statuses to improve semantics.

Hi @Eric Scheberl You can do it with our own Dashboard Hub Pro, by copy-pasting password protected links (easy!). Please see these customer success stories to see how our customers use this feature: * How Success Solution saves 150+ hours on JSM with Dashboard Hub * How Unifly improved reporting efficiency and transparency…

Hi @Oliver.Wedlich If you are considering trying an app to achieve this goal, my company develops Dashboard Hub Pro, an app that allows to easily share customer dashboards with external password-protected links or directly from the Customer Portal. * Externally shared ITSM dashboard example * Customer success stories on…

Hi @DaYuan Tan Native Jira dashboards might be limiting when trying to pull custom data. That's why we created the Dashboard Hub Pro app. It provides nearly 100 advanced metrics, but more importantly, it allows you to create custom charts with JQL or filters, and also to build insightful data cards with math formulas and…

Hi @Benny Halim if you'd like to create charts in Jira using the Affected Services field, I suggest our app Dashboard Hub Pro – with which you can create custom charts in the View Type of your preference (Table, Pie Charts, Line Charts, Area Charts, Tile Charts, ...) and add Affected Services as a field. It's super simple!…

Thanks for recommending Dashboard Hub @Fabian Lim ❤️‍🔥 Hey @Austin Moody 🙋‍♂️ if you're interested in learning more about Dashboard Hub feel free to schedule a demo with us or check our documentation

Hi @Randy O'Neal With our app Dashboard Hub for Jira, you can use the Epic Progress gadget to display the epic completion percentage in a table view. Hope it helps :) Feel free to reach out if you have any questions or would like to see a live demo.

Olá @Tiago Almeida, Somos a equipe do Dashboard Hub for Jira. Com nosso aplicativo você pode compartilhar painéis externamente com muita facilidade para seus clientes. Você pode ler essas histórias de sucesso para descobrir como dois de nossos dois clientes alcançaram seus objetivos com nosso aplicativo (Success Solutions…

Hi @jiandong.luo If you want to report on Cycle/Lead time you'll need to add that functionality in Jira with an app, there are plenty in the Atlassian Marketplace. For example, the Dashboard Hub for Jira – Custom Charts & Share Reports app, which is developed by my company, includes the Cycle time and Lead time pre-built…

Hi @Leanne Viljoen As other vendors have suggested, I'd recommend navigating the Atlassian Marketplace to find what best satisfies your reporting needs :) If you want to start somewhere, I'd love to mention our amazing app Dashboard Hub for Jira – Custom Charts & Share Reports, which includes nearly 100 pre-built gadgets…

Hi @Marco Rodrigues If you're up for trying an app, this is completely possible in Dashboard Hub for Jira – Custom Charts & Share Reports, which is offered by my company. Here's all that you need to know in a brief way Hope it helps! :)

Hi @Muhammad Moazzam Hassan thank you for recommending our app! We really appreciate it. -- Hi @Sean Love :) see here an example of a externally shared customer dashboard that can be shared from the Customer Portal. Please feel free to reach out if you want to quickly chat about how Dashboard Hub can address your unique…

Hi @Sheri Widler I'm sorry if you haven't received the updates – we have been responding actively. Could we kindly ask you to check again, please? Thank you

Hi @Sheri Widler thanks for your question I see you opened a ticket in our support portal regarding this matter, I kindly ask you to follow up with us there so we can collaborate smoothly :) Thank you

Thanks @Teodora V _Warsaw Dynamics_ for the heads-up Hi @Sheri Widler we'll be more than happy to extend your trial if you haven't got enough time to test Dashboard Hub :) Would you please open a ticket in our support portal? It's the easiest and fastest way to set everything up.

Hi @Sheri Widler thanks for your message :) I'd kindly ask you to quickly open a ticket with our support team, that way they will better understand your needs and suggest the best approach/solution to your pains. All the best!

Hi @Anish Shah If you're up for trying an app, my company develops Dashboard Hub for Jira - Custom Charts & Share Reports, with which you can easily create custom charts with JQL. I suggest giving it a try with the 30-day free trial and see if it solves your pain :) Hope it helps! Iván from Appfire team