Hermance NDounga Atlassian Team

Hi everyone, As mentionned by Tanguy last week, we've been working on improving this behavior, and it has just been released! The new behavior works as follows : * When you open an idea and open a certain tab, you will stay on this tab when you browse ideas within this view, * When you change views and open an idea: you…

Hi Tima, As Chris mentionned, Jira Product Discovery is based on team-managed projects and Jira Service Management is based on company manged projects, and that's probably what is causing the error here. I have just tested it, and I am getting an error when I am trying to pass a field from a Jira Service Management ticket…

@Shannon Graham For the moment these permissions apply to the project, not to a specific view. Regarding a "public view", we are currently working on a new model based on creators and contributors, we've described it in this post : Announcing Jira Product Discovery pricing We've gotten a lot of feedback, some very similar…

@James Doyle @Lu Reed - great questions, that point definitely requires a bit of clarification: Once we ship the creator/contributor model, we will also revisit the Access screen to make it clear who pays (creators) and who don't (contributors). You can assume that the "contributors" will have at least the same rights as a…

Hey @Ronald de Groot , sure! Could you please open a ticket, using the "Give feedback" tab on the left panel of Jira Product Discovery, so we can start discussing via email ? Don't hesitate to include more details about the projects you're setting up and more screenshots of the rule :) 

@Mike Gargano the links have been fixed, sorry for the inconvenience ! 

Hello everyone! I will address the questions from this past month in this post since we have few updates; * GA/Pricing: We've recently posted an update regarding our future pricing model as well as GA announcement. There will be more to come, but we wanted to share already the few bits we had with our community as it had…

We have it in our backlog, but we haven't prioritized it for the moment :) On that note, Tanguy just published an article on the vision regarding Jira Product Discovery and its integration with Jira Software + Advanced roadmap, don't hesitate to check it out ! The relationship between Jira Product Discovery, Jira Software…

Hello @Jean-Emmanuel BANQUEY ! It is "expected", but that's not its final state, you caught us in between releases 😅 We are creating new Jira Product Discovery permissions, and the permissions rely on the global Jira permission scheme. Any global permissions would show up in this screen, if you have Jira Service Management…

Hi @Taher Abdel Hadi for the moment, insights aren't supported via the API or via JQL. We are aware of this issue and we have it on our roadmap to solve it :) 

Hey Paolo! A select field can be used in formulas, but by default, it will report a 0/1 value, regardless if the options are numbers or words. A workaround for that would be to use numbers and add weighting, so it is seen as value by the formula field. I don't think the Fibonacci suite can be supported with this…

Hi Narelle, Thank you for your feedback! Indeed, currently, filters are applied at the level of a view, and anyone filtering the view will filter it for everybody who has access to this view. In your case, you would need to create multiple views and display each one on the relevant Confluence page. Thanks for sharing your…

Hi everyone! At the moment, there is no dedicated way to capture feedback from external users. However, as mentioned in Frequently asked questions, you have several ways to capture feedback without having users in Jira Product Discovery : * Set up a Jira Service Management queueto receive feedback from customers and…

Hid David, There is no public Jira Product Discovery specific API, but the regular Jira Cloud API definitely allow you to create issues (here, ideas) in any project. You can check https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post Cheers, Hermance

Hello Robert, Currently, all fields are optional (except for the summary) primarily because of the inline editing of the list and the board view, which is the preferred way to create ideas in Jira Product Discovery. The fields on the idea form are controlled at the level of the instance, so you can decide which fields to…

Hi Sam, I've recorded a demo on how to remove archived ideas from the Dashboard by updating the filter used in the gadget - adding the following to your JQL queries: "Idea archived[Dropdown]" is EMPTY Watch the loom video : Remove archived issues from filters and Dashboards Cheers, Hermance

Hi Jean-Emmanuel, I've tried to do the same and it works properly for me - renamed my Epics as "Features" and "Features appears. Maybe you've changed it in Advanced roadmaps, but not in the project settings? Software projects > Project settings > Issue type Discovery project > Delivery panel Cheers, Hermance 

Hello Troy, Moving issues from a project to another isn't yet a feature in Jira Product Discovery, but there is two workaround to do from the search engine. 1. you search for the issue via the search bar, and click on the issue key. The issue view is a bit different from what you are used to, but using the three dots on…

Hello! It is not possible to define default values for new ideas. Indeed with Automation, you can set up a field value when creating an idea However, please note this rule might override what could be considered as default values set from a view. To take back the example of the roadmap, when you create ideas from this view…

Hi Emily, It is possible using smart values! Instead of writing the name of the page in the rule, simply put {{issue.summary}} in the page title fields. Your page will be created with the summary of the idea as the title. If you wish to create more of these automated rules, here is the list of smart values you can use in…

Hi Ram, Indeed, after Matt raised it, our engineers did some more research and were able to identify that it was currently a bug. When you notice this type of issue (error messages etc) don't hesitate to click the "Give feedback" button (we can see a little bit of it in your screenshot :) ) You'll have a direct line with…

Hi Yitty! Jira Product Discovery integrates automatically with Jira Software when they are on the same site. So in your case, it would not be possible to integrate both products since they are on separate instances. If you are not the site admin of the site hosting your Jira Software, you are not able to add Jira Product…

Hi Bruno! For now, the only way to share a view outside of Jira is to export it in PNG It works quite well for Matrix view or board, but we know it is not ideal for long lists. It is also preventing collaboration on ideas. However, as Jack said, that's something we are currently working on 🚀, stay tuned! Cheers, Hermance

Hi @Matt Stobo When configuring a custom role, you can specify that the user is able to create issues, without giving them the right to transition issues. However, views are specific to Jira Product Discovery. Because we are reusing Jira Software permission scheme at the moment, unfortunately, it is not possible to assign…

Hi @Matt Lane ! For the moment, there is no cross-project shared configuration, however, this is something on our roadmap. The templates could be part of this feature :) Another idea we have would be to enable the creation of custom JPD projects templates, and reuse them to create a new project. I'll make sure to include…

You need to add the URL of your site and the " Ask community" button will transform in a form :) 

Hello @mohsin.munir , do you still experience the same behaviour? If yes, I suggest opening a ticket with our support teams, for the product Jira Software (if you have it on your site), otherwise Jira Work Management (the basis of all Jira products. Dashboards aren't a Jira Product Discovery element, they are inherited…

Hello Jerry, We currently do not have different issue types or issue type hierarchy in Jira Product Discovery (mentioned in the post Known limitations), but it is in our roadmap. In the meantime, as mentioned by Minesh, the easiest way to track operational chunks of work would be to create Epics and/or issues from the…

Hi David, We haven't exposed the Jira Product Discovery API publicly yet, however, the regular Jira Cloud API should work with Jira Product Discovery (for the commands that aren't for company-managed projects only). So in your example, you could use the Create issue command to create ideas in a Jira Product Discovery…

Hello @Aaron Mosny @Bill Sheboy 👋🏽 To answer your first questions, we don't plan to integrate company-managed projects in the Jira Product Discovery supported templates currently, but we are discussing how users could reuse configurations or fields across projects. We are indeed in contact with the team in charge of the…