Hermance NDounga Atlassian Team

Hi Riccardo Atlassian back ups your data everyday in case of an incident on our side, to make sure you wouldn't loose your data, so it wouldn't cover in case of an accidental deletion of an issue. For the moment, the self-backup and self-restore functionality of Jira doesn't support Jira Product Discovery projects. In a…

Hi Beau, I understand that you adding tables within the description of the idea, and then you are looking in the history tab to identify both the modification and the modification ( please let me know if it's not correct). Regarding the impact assessment, could you please share a bit more on the type of data that you would…

Hi Tommy, hi Sarah That's a good point, the side-panel view is easier to navigate than the full-screen idea view when there is a long description. We will bring it to the larger team to see how we can improve this experience. Thanks for your suggestion ! Cheers, Hermance

@Esther Strom now that you say it... indeed 🤨 thanks for raising this, I see now why this section is confusing when you are used to Jira Software, cause it basically works reverse. I'll bring it to the bigger team, we surely need to fix something in the experience. 🙏🏽 

@Jamey Hawkins , Hi ! Based on your screen shot it seems you wrote everything correct... Could you please open a support ticket support.atlassian.com so they can check what might be the issue? Can you please let me know why you are looking to have the date of an idea updated written on an epic? Just for me to understand…

Hey there, Pinned fields are a project level concept, the pinned fields are the same for everyone. You cannot pin fields on the top of the "other fields" section, but I would assume that if a field is important enough to be on top of the "other field" section, you don't want to scroll through the "pinned field" section,…

Hi Seth, Using Jira Product Discovery only functionalities, and not through the global Jira search, you can create a new list view and add a filter : Status = To do That is the way we recommend you to use to find all ideas in a specific status without including archived ideas. If you want to look for archived ideas, you…

Hi Esther, You can definitely pin these fields, if they are important enough to be at the top of the "other field section", but not in the view themselves, you probably don't want to scroll down to that section to see them. For that, you can hover the field and pin it: For the moment, it is not possible to reorder the…

Hey Mazen, We've just release a fix that should fix the bug that when a ticket is already linked to the idea, you cannot add it again in the Delivery section. Can you please try and see if it now works for you ? Thanks 

Hi Erfan, I would first suggest to create a new select field, called Category (for example) and give it two options. Then you classify each idea under this category. From there you have two ways to separate them: Within a view: Create a group based on this field In separate views: Create a view with a filter on one option,…

@CC Indeed, if you set up this rule and sometimes you create tickets from within JPD, and sometimes you link existing tickets (with existing description), in both cases, the Jira Product Discovery *idea* description will be copied. In that case,you can simply add a condition, checking that the description is indeed empty,…

Hi Robert, Could you please share with me a recorded video or screenshot of the issue? I am not able to reproduce the issue in my site. If you don't feel comfortable sharing this on the community, don't hesitate to raise a ticket by clicking on "Give feedback" in the left side panel and select product teams. It will create…

Hi Daniel, I think Asset Discovery is a feature that you can find in Jira Service Management - where you can manage assets under your network. In Jira Product Discovery, you cannot manage assets. If it's the case, please ask your question in this group…

Hi Liam, i am guessing that you create an epic, but that this epic doesn't appear in the delivery panel, hence isn't tracked under the delivery progress field. For that i'd suggest to also set up the issue link when you create the epic. Cheers, Hermance Product Manager @ Jira Product Discovery

Yep definitely this answer from Tanguy, thanks Graham (and Erik)! In short, the "Impact" field is a default field, to show you what you can do with the app. If you think an idea have a big impact - a big added value on the goal it's linked to - then the impact would be a 5. If the idea contributes in a marginal/negligible…

Hi Pete! Back up/restore feature is currenly a Known limitation of Jira Product Discovery. The current self-back up feature from Jira will work to export, but you'll be able only to restore it on the same site. That's why we do not recommend to rely on the back up feature for the moment. The best export method you'd have a…

Hi Ronnie, Thanks for your feedback. At the moment, these aren't possible with the timeline view, but as it is still recent, we continue on improving it. Based on your comment it seems that you are doing some manual work to have your sprint dates and estimation into Jira Product Discovery. Do you already have your sprint…

Hi @Radosław Bielak For now, it is not possible to have a weighted score just for a certain view. We are exploring how it could be done, but we stumble into a few edge cases that wouldn't be ideal so we will continue to work on it. To take back your use case, there are two workarounds that you could implement: 1. Preferred…

Hi @Zach Penska We are currently working on the ability to share one or several views with users - outside sharing the full project. The first step in order to achieve this was to implement the concept of Creators (licensed in Jira Product Discovery) and Contributors (licensed in other products). For the moment…

Hi @Leo Diaz - Deiser ! As @Nic Brough -Adaptavist- explained, anonymous voting isn't possible in Jira Product Discovery. However, we have an item on the roadmap that might help you with: For the moment, you have two type of users Creators (will be licensed in Jira Product Discovery) and contributors (licensed in other…

Hi Onur, As @Jan-Hendrik Spieth mentionned it is indeed one of the technical limitation for the moment. Insights cannot be used in automation (along with votes or formula fields for example) and they aren't part of the notification scheme - meaning watcher won't receive a notification when an insight is added. We are aware…

Hi Jenya, Currently, the "insights labels" field works the same way as the "label" field. You can delete a label, by clicking the cross next to it. If you delete it in all insights it was used in, then it will automatically disappear from the list. If you delete the insight directly, all the label associated to them will…

Hi Seth, Thank you for your feedback! The timeline view is fairly new, so we are still making improvements to it 👍🏽

Thanks for the screenshot, I'm able to pinpoint where they come from 👍🏽 Thanks again for raising the bug

Hello, Indeed, adding an insight link is not going to populate the insight description, you would still manually need to add a description, in your case it would be the comment. As Minesh pointed out, the data displayed from the ticket is customizable, so you can remove the ones you think aren't necessary, but the Comments…

Hi Seth, I've looked in my test project, and I also see two "relates to" - is it what you were referring to? I've added to our backlog as a bug. However, I am not able to find "has to be finished with" or "has to be started with" in the list.

Hi Jenya! Thank you for your feedback. Regarding the "idea lifecycle", we mainly wanted to make things flexible, so all teams are able to decide how they manage their workflow, and not enforce a specific way of working. The backlog in Jira has a very specific function: you plan tasks in a sprint; along the sprint when some…

Hello! For the moment, it is not possible to control who can edit some fields, as we very recently created new permissions for Jira Product Discovery, we haven't added too much granularity to it. What you can control is the role of your users (members/viewers) and you can create a custom role to specify what they can edit…

Jeny, Glad to hear that it is working ! Ha sorry for renaming the fields, I thought it would be possible. I think as they are different fields, having different names makes sense. As part of our roadmap, but that's definitely for a "Future" consideration, we would like to be able to support cross-project fields. For the…

Hi there ! Yes, on the same model as the first rule described in this article (you can find a recorded video) : Product demo: Automation for Delivery 🤖 So in your case what's going to be tricky is that both fields are named exactly the same, but are different (if you would copy the description field like in the example,…