Matteo Vecchiato Community Champion

Hi @İclal Aslan , As far as I know, with Tempo timesheet there isn't a native option to prevent log time for a holidays period. The suggestion from Tempo, and a common solution, is to create an "internal work type" to log vacations, training, .... . The users should log the time for this kind of absences:…

Hi @SKK , Welcome to Atlassian community and tank for your question. You can find detailed explanation about project permission in this page: https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/ To give project access to others users. you should first invite those users to…

Hi @jun yao , Welcome to Atlassian community. Please add more detail about your problem, like product, section, feature and so on. Thank you

Hi @Amroz Alam , If it is a first installation, I encourage you to follow the following tutorials: https://support.atlassian.com/jira/kb/startup-check-creating-and-editing-the-dbconfigxml-file/ https://confluence.atlassian.com/adminjiraserver073/connecting-jira-applications-to-a-database-861253039.html If it is a…

Hi @ラン　書斌 , Welcome to Atlassian community. If you find technical problems in your cloud site, I suggest to open a ticket in the official Atlassian support: https://support.atlassian.com/requests/ This is the community, but If you have more detail, like a screenshot, we can help also. Kind regards

Hi @Emil Alexander Pichardo Ogando , This is an example of how automation could be: As you need a "cascading effect", it is required to check the following in the rule detail: Please flag if it works for you. Regards

Hi @Ingrid Solheim , Welcome to Atlassian community. That app is from a marketplace vendor, from the app documentation the export feature is present: https://simpleasyty.com/docs/download-csv-excel/ I encourage you to contact the vendor directly, you can found how to contact…

Hi @Talha Imtiaz , Welcome to Atlassian community. This is the community, for this kind of requests I suggest to open a ticket to the official support channel: https://support.atlassian.com/contact/#/ Kind regards 

Hi @Raghda Kamal Jadaa , Welcome to Atlassian community. Is your Jira a server/data center version? If so, please check the log file in the server directory, you can find the list of log file here: https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-data-center-1027120387.html Probably a restart of the service…

Hi @Emil Alexander Pichardo Ogando , Welcome to Atlassian community. I suggest to try linking the issues with link types (ex blocked by - is blocked) in order to set the relationships. Then in automation you can use branch rule with link type. The automation should be cascading I hope it helps Kind regards 

Hi @Laura Clarke Welcome to Atlassian community. Not sure it can help, have you tried to reconfigure the slack notifications with the following command: /jira notify ? Kind regards 

Hi @Doods Perea , Welcome to Atlassian community. The solution offered by @Benjamin is a good solution if you have premium or enterprise plan. There is an alternative solution, that I think is what you are thinking, that consist on creating a Jira project with the employees data; in this case a work item represents an…

Hi @Elsie Carroll , Thank you for your question. In the reporter field is saved only the user ID. You can get the email address with automation, please have a look…

Hi @Scott Derderian , Thank you for the question. I would like to suggest the evaluation of the following apps: * Atlassian official connector: https://marketplace.atlassian.com/apps/1219592/github-for-atlassian?hosting=cloud&tab=overview * Connector by Gitkraken (used and proposed several…

Hi @Tanya Thurs , Thank you for your question. Have you checked delete permission in project the permission scheme ? Kin regards 

Hi @kimberly.lowe , Welcome to Atlassian community. I suggest to contact Atlassin support opening a support ticket here Kind regards 

Hi @Janco Hoekstra , Thank you for your question. Have you tried to specify the basic authorization? From Scriptrunner for Jira Cloud it could be used the following piece of script to read a Confluence page: def pageBody = get("https://<mysite>.atlassian.net/wiki/rest/api/content/<page_id>?expand=body.view")…

My suggestions to a new Jira admin: * Create an internal Jira project to manage the requests and all the activities. * Create a KB in confluence with:* Meeting notes * Requirement details * Documentation about Jira configurations, for each request/change request, improvement * A description of the company organization and…

Hi @Spirit Super Welcome to Atlassian community! I understand your request, but unfortunately, in native way, it is not possible to set only some fields as readonly after an issue. With status properties it is possible to set all the fields as readonly, but not for some of them: In my experience, I would like to suggest to…

Hi @Michael Frade , Thank you for your question. I had trouble with multiple asset fields in the past. Please try to look to this article: https://community.atlassian.com/forums/Jira-Service-Management/How-to-use-automation-to-populate-Assets-custom-field-with/qaq-p/2544628 Hope it helps. Regards

Hi @Faith Ntundi , You can found the Asset javadoc here: https://docs.atlassian.com/assets/10.10.0/ And the Asset rest api: https://developer.atlassian.com/server/jira-servicedesk/rest/v1100/api-group-assets---object/#api-assets-1-0-object-create-post In Data Center, native future to create asset are available only as Post…

Hi @Aditya Kumar Welcome to the community. If in your Jira site is available Eazybi app, you could create a report in Eazybi and show it in a Jira dashboard. Regards

Hi @Jonathan Centeno , Welcome to the community. Could you explain with more detail the behaviour? The KB articles doesn't appear in the portal? Is it happening for all users? Regards

Hi @Carlos Barros For activating the automation, a change must be done in PRO-5459. The parent (PRO-5458) doesn't meet the condition of issue type = task. Regards

Hi @[deleted] , you should filter the deactivated accounts: Enter in a user detail page, and then click on "Delete account": Have you tried opening a support ticket to Atlassian? Regards

Hi @ftriguero Welcome to Atlassian community. Please check the permissions scheme in order to check if your user has the following permissions: Schedule Issues and Edit Issues permissions Please flag if it solves. Regards

Hi @Carlos Barros Maybe this article can help: https://community.atlassian.com/forums/Jira-articles/Calculate-the-sum-of-original-estimates-of-all-issue-types-to-an/ba-p/1660572 Regards

Hi @Colin Porter That Jql will return the work items that contain work logs from the specified author, then it is required to get the list of worklog of resultants work item, go through each of them and sum only the work item is delivered author. I don't think it is possible doing it with standard automation actions, you…

Hi Dipti.Sanap@ibm.com Welcome to Atlassian community. Here a guide to create the API token through a service account: https://support.atlassian.com/user-management/docs/manage-api-tokens-for-service-accounts/ Kind regards 

Hi, I understand your point, but you can't have control at this detailed level. It is a common behaviour, new feature will be released and you can't control it such way.