Matteo Vecchiato Community Champion

Hi @diego.barba1991 , Thank you for your question. About the creation/import of test executions results, you can find the related docs in this page: https://docs.getxray.app/space/XRAYCLOUD/44577176/Import+Execution+Results+-+REST+v2#Importing-Execution-Results Hope it helps

Hi @Carolina Castro , Have you passed through this article: view-and-understand-the-cumulative-flow-diagram ? Regards

Hi @Attard_ Gavin , Welcome to Atlassian community and thank you for your question. I guess the problem is in the jql parameter, try to replace "filter=22448" with the corresponding jql. As far as I know, using filter=xxx it isn't a valid jql. Hope it helps

@John Funk : yes, I tested it @Trudy P Claspill it is essential the change of status. The Jql search by rank on the "pending" work items, not in the following work item, as in the initial question.

Sorry, I didn't mention the smart value associated:

Hi @Andres Zamora , Welcome to Atlassian community and thank you for your question. The replies of an existent ticket is a out-of-the-box feature, it is a standard behaviour of JSM, like stated…

Hi @Lionel Tambunga , If you consider it is a bug, I suggest to report the issue directly to the app vendor: https://xraysupport.getxray.app/ Regards

Hi @Sean Still , Thank you for your post. This is the automation that could do what you need, it search the work items in backlog status ordered by Rank: Hope it helps

Hi @Lionel Tambunga , Welcome to Atlassian community. This is the public Atlassian community where people help about Atlassian tools. Is your problem related to Jira or any Atlassian tools? Regards 

I @Aron Gombas _Midori_ , Thank you for your post. My recommend to integrate/synchronize the external CMDB with Assets, and not directly with Jira. You could have your own CMDB, and "only" have a representation of data in Jira Assets. Having this, you can use all the features. Moreover, now with Data Manager is easier to…

If you don't have JSM, a solution could be a standard Jira conpany-managed project and you can configure accordingly the security level to manage who can view the work items. You should set automatically the security level to the work item and security schema should be configured to let access to: Reporter Group that can…

Hi @Mykenna Cepek , I suggest first to test the API call with a client like Postman or others, in order to define the correct API call and discard errors from servicenow side. Hope it helps 

Hi @Monica Velasquez , The string after "Basic" must be the Base64 of useremail:api_token. This question could help you: https://community.atlassian.com/forums/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828 Hope it helps

Yes @Marc -Devoteam- , I confirm it. Despite of hiding the salary field in the agent view, it remain visible from the portal view and all the agent with access could see it. As you mentioned in your reply, probably it is better to separate completely the employee data from the sensitive data.

Hi @Jalesa Rogers , Welcome to Atlassian community and thank you for your question. I suggest to try the out-of-the-box feature "Restrict the request type": More info here: https://support.atlassian.com/jira-service-management-cloud/docs/add-or-remove-restrictions-on-request-types/ Hope it helps

Hi @Tomasz Karliński , Thank you for your question. Out-of-the-box is not possible to hide a field depending on user / user roles in a single work item. The way to create a linked work item, with a specific work type, could work; using the security schema levels you can restrict the access of that kind of work item to…

Hi @Tim Ruppert , I suggest to contact the app vendor support via https://cappsule.atlassian.net/servicedesk/customer/portal/5/user/login?destination=portal%2F5 I hope it helps. Regards 

It could be caused by expired certificate or the site registered in the certificate doesn't correspond. I suggest you to check the Jira log atlassian-jira.log. (https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-data-center-1027120387.html)

Hi @Saqib Dar , What exactly have you changed about SSL? Have you renewed the certificate or something else? Have you tried to update the application link in both side? You should check the atlassian-confluence.log to have a detailed error to detect the source problem. For logs you can follow this…

Hi @Jon Harry ,. Thank you for your post. Based on my experience, it is possible with Eazybi. You can find example of Agile reports in this Eazybi demo site: https://eazybi.com/accounts/1000/dashboards/16272-agile Regards

Hi @Thomas McGunigale , Not sure to understand your question. The application links section is accesible through this link: <yoursite>.atlassian.net/plugins/servlet/applinks/listApplicationLinks . Hope it helps.

Hi @PATRICIA MURPHY , There isn't a perfect way to do it. If the bugs are limited to few projects, you could try remove the "create work item" permission to stakeholders and set the form access to "Open". The "Open" access allow all your Jira users to open bugs, that maybe doesn't fit your needs. Other alternatives in my…

Hi @Dan Allenby , Thank you for your question. You can call a rest API through send web request action. Please refers to this tutorial, it is for DC, but the automation for cloud should be similar: https://support.atlassian.com/jira/kb/how-to-create-slack-channels-automatically-using-a4j-or-rest-api/ I hope it helps.…

Hi @Rehan Abbasi , Welcome to Atlassian community. In the transition that goes to "Done" status, add this post function: And thats it! Hope it helps.

Hi @Robert Anderson , please evaluate to set the answer as accepted. Thank you 

Hi @Robert Anderson , Thank you for your question. Previously, approval feature was available only in Team-managed projects, in Premium and Enterprise ( https://support.atlassian.com/jira-software-cloud/docs/set-up-approvals-in-your-business-project/ ) Recently, the feature has been added for company-projects too, but…

Hi @Anna Menzel , Welcome to Atlassian community. Creating a site doesn't doesn't impy to register/verify/occupy the domain with the same name. So, if you haven't verified the corresponding domain, the users related to that domain won't be added automatically. In order to delete the organization you need to follow thos 2…

Hi @US20 sfung , Welcome to Atlassian community. You need to create a new service project, you can create a new one based on one of template offered by JSM. If it's your first time in JSM, I encourage you to follow this…

Hi @Omkar Rajale , Thank you for your question. The references between Jira development panel and any git repositories is done by branches, commits, and pull requests comments and name. If you link your new Github following this tutorial the development panel should be refreshed automatically without taking any bulk…

Hi @inoubli nader , Welcome to Atlassian community. I suggest to check in Postman the corresponding code source to generate a http call. In the right side of Postman you can see the different options of code translations (java, http, ...) I hope it helps. Regards