Ash Pitt Rising Star

Hey @Curt Holley I just wanted to say this is fantastic! Thank you for sharing. Ash

Hey @GuntherLord Welcome to the community :) If I'm reading this correctly, you are correct in your assumption. That marco will only display information that exists within the jira issue. However if you're looking for a "task list" type function you could combine this by using the "Task Report" marco to do…

Hey @Sahar Yacout Without knowing too much info about your account, if you don't have atlassian access, I believe it syncs all of your users. You would need Atlassian access to sync only specific groups. I would also assume you have site admin access so you can perform these tasks. One thing to check though is your product…

You are most welcome :)

Hey @samantha.dohna Welcome to the community! You can use the "Task Report" marco to do this https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/ Hope that helps :) Ash

Ahoy @Sean F_ Everything you need to know is here https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html Restore a previous version * Go to the page and choose > Page History * Choose Restore this version beside the version you want to restore (or at the top of the page if you've opened the…

Hey @Alison Frane This is a good place to start for confluence best practices https://www.atlassian.com/software/confluence/guides/get-started/best-practices If you want to access the entire site tree from within a page, use the "Children display" macro. That's a good one to automatically show the…

Love it!

Hi @José Manuel Ostos G. did this help you out at all? If so, feel free to accept the answer. Cheers Ash

Hey @José Manuel Ostos G. You can easily do this via advanced search. * Simply input your query eg project = xyz and issuetype = epic to filter all the Epics * Then click the "Export" (all fields) option * If you select CSV with ALL fields, you will actually get every comment, however the most recent ones will display in a…

... and completed :)

@Bridget I have butchered a classic. I feel awful. But I am a sucker for badges.... Today is gonna be the day That I'm gonna get back to you By now you should've somehow Realized in my comment that I'm now waiting on you I don't believe that anybody Feels the need to resolve your issue like I do now And all the flows we…

Our own experience. * Did they ask to start using it or did you recommend it to them? Recommended to our HR team.. * How are they using JSM now? As a system to manage leave, expense requests and general HR queries. * What has their experience been like? Whilst we use JSM extensively to support our customers and products we…

No problem @[deleted] if those answers sort you out feel free to accept the answer :) Cheers Ash

Hey @[deleted] Did you mean sort by recently updated? Either way a few options Option 1 You can sort by these dates, but that's probably not what you're after. Option 2 If you wanted to have cards order by when they were recently updated, you could also use butler to set up automations (like the one below) For example,…

Too easy @Sebastian Hilpert let us know how you go!

Hey @Sebastian Hilpert You will need to set the resolution field in your workflow. Check out the below for more information Setting the resolution field https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/ Using a post function you can update the field with the resolution…

You're welcome @a.nitu!

Hey @a.nitu If the setting is Customers added by agents and admins. then it does not get through. If it's anyone on the web, that's when they receive an email to create an account. This is the best article I can find to support that. If customers have to be manually added to your project, make sure your team creates new…

Hi @Chetan Kudalkar An alternative approach may be using this marketplace app? https://marketplace.atlassian.com/apps/1217252/connector-for-salesforce-jsm?hosting=cloud&tab=overview I haven't actually used it, and I'm not 100% sure on what you're trying to achieve, but that could give you the visibility between the…

Hey @a.nitu If your project is set up where only agents can add customers - you should be able to do this via Project Settings > People and remove the customer that way. Hope that helps! Ash

Hey @Michelle Rau HP I personally can't think of any more. What you have got there is the best practice from my use :)

Apologies for the delay @Ram - a bit difficult for me to see with all the redacted items there but I think the problem may lie within the filter query. Try removing the "Project Boards" filter, once again I'm unsure of the specifics here but if you're not seeing issues coming through that you expect, it would be in…

Hey @Pieter van tonder What not create the template for the master pages you want and copy them all? See below where I can copy the parent page and all child pages. That should sort you out :) If that doesn't help and you're looking to raise a feature request you can go here https://jira.atlassian.com/ Also be sure to…

Hey @Ariel Saltz a few things here. 1) You may have been logged out. This happens. Try logging back in and if this doesn't sort it try option 2. 2) Permissions have changed, so it could be the board was publicly available, and now wasn't - or it could be team based.

@Eric Engelman what type of project are you in? Team (next-gen) or company managed (classic) project? Either way hopefully these solutions help! If it's a team project - once you have created the item, you can simply add the epic when the task opens. If it's company managed, and you can't see it you should be able to do so…

@Angelica Agud it is! I couldn't say it any better than in this article here. https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-cloud-953142266.html It does require getting a good understanding of permission schemes, groups and project roles but once you have followed this - it…

Hey @Thirumalesh Gowda - welcome :) Whilst I've never used that marketplace app before everything you should need to know about doing that should be available here https://beecom-products.atlassian.net/wiki/spaces/JSU/overview Cheers Ash

I have donut PTSD as in my younger days when I worked for a well known pizza chain, we used to do pizza swaps for a Krispy Kreme. It started as a once off thing, then as we all enjoyed this new found trade deal - it became more frequent until it got to a point where we had to ban the trade. So if anyone asks (me), there is…

Hi @Emily Kick apologies for my delay! So if you have space ability to edit, but still cannot edit the pages is there a "page restriction" perhaps set up. Whilst below is a screenshot from a demo cloud, however permissions can be locked down at a page level. So perhaps you have the relevant access at a space level, yet…