Lennon Liao Atlassian Team

Hi community, wanted to reach out to you all to learn about your experience using the Confluence integration with Google Meet. If you have used this integration and are willing to participate, please reach out to me at lliao@atlassian.com. We will compensate you for your time. Thanks!

Hi @Dennis Rietmann Just sent you a note to see if you are available to chat and we can troubleshoot this issue. Thanks!

Hi @David at David Simpson Apps Yes it is monitored but we are in the midst of transitioning it to a different service desk. Appreciate your patience! We will follow up shortly. Thank you. 

Wow that's a phenomenal video, thanks @Matt Reiner _K15t_!!

Hi @Andy You can connect it to the Atlassian environment of your choosing. 🙂

Unfortunately, we don't have an API listing the different names yet @David at David Simpson Apps But thanks for sharing your workflow on how your app allows users to filter content views by Parent Product.

Hi @David at David Simpson Apps This feature is currently available only for pages. However, we do plan to support embeddable versions of blogs, whiteboards and databases soon. Stay tuned! May I ask how do you plan to utilize the 'parentProduct' parameters? Thanks.

Hi @Roman Tsoi For the "excerpt", are you thinking of a paragraph or small section from a Confluence page that you want to include into a Jira ticket? Am curious - are there any workarounds that you employ today to achieve this? Thanks.

Hi @Esther Strom [ACP-JA] - Hmm that should not happen. Would you be able to send me a screen recording. Or happy to jump on a call with you to discuss live as well. Feel free to reach me at lliao@atlassian.com. Thanks Esther!

Hi @Esther Strom [ACP-JA] When you embed a Confluence page in a Jira ticket, and then click on the pencil icon, what happens right after? Does it open a new browser tab and bring you to the Confluence editor? Or does it not do anything after you click the pencil. Thanks.

Thanks @Igor Baltiyskiy. We don't have this capability at the moment. But good suggestion!

Hi @Igor Baltiyskiy Do you have an example of the Connect app's iframe that you plan to embed a Confluence page into?

Hi @Aileen - This roll out of this feature is still in progress and is not available for all customers yet. This is why you still see the "old" behavior of being booted to a new tab. 

Hi @Divya Mona The Smart Link embed feature roll out is still in progress and will be coming to you soon. It has not been rolled out to all customers yet which is why you still experience the "old" behavior of opening a new tab. 

Thanks for the feedback @Uday Joshi!

Hi @Lucas Arundell For external sites, we primarily use the "og:title" & "og:description" to create the Smart Card. Hope this helps!

Thanks @Michael Offenbacher! That's an interesting workflow. May I ask what are the possible "values" that get set during the creation of an issue? Does this mean that if a Confluence link is pasted into Jira issue with Value X, then the Confluence URL should be displayed as an 'embed 'automatically. But if a Confluence…

Hi @Ryan Beagley-Reiner Thanks for pointing this out. Yes, at this time only logged-in users can view smartlinks content (this applies to embedded content from Google Sheets, Youtube etc as well). However, we are exploring ways to load smartlink content for non-logged in users. In the interim, you could choose to render…

Hi @Fernando Claros Thanks for the detailed write up and sharing the pain points! I will pass this along to the right folks who oversee the Google embed integration, and explore how we can support these use cases. 🙂

Thanks for the feedback @Fernando Claros. Can you elaborate more on what you mean by "they can change worksheets"? Do you mean your users can change the spreadsheet tab by mistake? Thanks.

@Tom Kiefer Thanks for pointing out that you are using Data Center. I had thought you were using Cloud as this article talks about the deprecation of gadgets specific to Confluence Cloud. Data Center should not be affected by this announcement. I have create a support ticket for the Data Center team to look into. Thanks…

Hi @Prashant Sultania This feature is currently only available in Cloud. We don’t have an ETA on when it will be made available in Data Center but will definitely let you know if we do. Thanks! 

Hi @Maximilian Floß Yes, this feature is available to all Cloud instances. May I ask what is the full URL string that you were trying to paste? (it only works if you are trying to embed a Confluence page URL)

Hi @David Davis - It wouldn't recur infinitely. It will stop at 3 levels. (This limit of 3 is taken care of by the web browser).

Hi @Maryam Sharifzadeh Did this error only happen recently (whereby it used to work properly for you previously)? Perhaps it could be a permissions/access issue. Do you have access to this Google drive (drawing) when trying to access it directly from within Google?

Hi @Brian Jackson We hear you loud and clear and are coming up with solutions to address your pain points around smartlinks defaults/turn off. Any updates will be provided in https://jira.atlassian.com/browse/JRACLOUD-72429. Thanks!

Hi @Farhan Ghani thanks for your suggestion about embedding Readme into Confluence! We will definitely consider this into our next set of iterations.

Hi @Flavio De Souza Sorry I missed your earlier message. We currently don't support those 3 workflows that you described. However, we will definitely take these suggestions into consideration as we explore new ways to make our Jira and Confluence integration work even better. Would love to discuss this in detail with you…

Hi @Arby Leon What web browser are you using (Chrome, Safari etc)? Often times, the root cause is that your web browser has blocked 3rd-party cookies which results in that blank screen. You can try to switch your settings to unblock 3rd-party cookies and see if that solves the problem. Happy to have a call with you to…

Hi @Badana Shanmukha Teja and @Daniel DuBravec This feature is only available on Confluence Cloud. We currently have no plans to support this on Server and Data Center, but will keep you posted if anything changed. Thank you.