Alex Koxaras -Relational- Community Champion

Hi @Natalie Keane If you are referring to a timeline, then you can follow these istructions https://support.atlassian.com/jira-software-cloud/docs/share-the-roadmap/: To export a timeline as an image: * Above your timeline, select Export in the top right corner. * Set the Timeline view, Start date, and End dates, then…

@Tania Ellis so you mean this: https://support.atlassian.com/trello/docs/using-trello-with-microsoft-outlook/, correct?

Hi @Tom Olliver and welcome to the community, Usually, if bitbucket exists under the atlassian organisation you shoule be able to see the groups granting access to that product. Can you verify that this is case?

Hi @Puneet Upadhyay Can you tell us a bit more about your agent? Behaviors, scenarios, how it works etc?

Hello @Robert Georges Have you contacted Atlassian's support?

Hello @Tania Ellis This is the community and not the Atlassian support, meaning that we can't possibly accept or do anything with new suggestions. Usually the suggestions are posted by you, or others via Atlassian's support. Prior of doind that, can you please explain what do you mean by email integration and how do you…

Hi @Sourabh Jain I've asked from Atlassian help and someone will reply to you within this thread. In the meantime can you please explain a bit more about your problem? It would be easier for the Atlassian team, or us to resolve it. Screenshots and error messages will help!

Hi @Prashanta Acharjee This looks like an incident that hasn’t been published on the status page yet. If it’s not resolved within the next hour, they’ll probably post an update. Keep an eye on the page. There are other users here posted a similar post.

Hi @Julia Casado Most likely there is an incident, not currently shown on the statuspage. I would assume, if they do not resolve it in the next hour, they will post an update there. Keep watching the page.

Sorry Coral, I didn't see that specific sentence. Marc has already asked for help, and someone from Atlassian will reply to you and see your issue.

Hi @Corinne Guibert Out of the box no, you can't. There are 3rd party apps like issue matrix (that I know of and worked with), which can do that on a grid of their own. If you visit the link I pasted and see their ss, you'll understand that you can add any field on their grid/matrix and display it on issue view. Hope that…

Hi @Coral Your best chance is to contact atlassian's support https://support.atlassian.com/contact/ Is your primary instance free or paid?

Hello @Sue Clark It means that you are an admin.

Hello @heidi_rechek What do you mean new "applications"? All APIs can be found here https://developer.atlassian.com/ If you can explain in depth, we will be able to better assist you.

That's very nice additions! I'd like also to try them out on my test instance! Is this possible? In addition @Rohini Ramakrishnappa , it seems that resolution plan will replace Playbook. If rovo will offer the solution, what's the point of having a Playbook?

Hello Sofia! Interesting app you have there! I see from your Privacy & Security tab on the marketplace that this app doesn't store any data from Confluence (pages, blogs etc), and only processes End-User name and End-User email address. This means that your app doesn't have any access to the pages themselves correct? Much…

Hi @RAMCEL MAGNAYE Have you added an approval step on your workflow yet? https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/ If yes, then check your customers notification settings. Then check your outgoing mail server. And finally check if these users have enable the selection…

Hi @David Lozano You can raise a request at atlassian support https://support.atlassian.com/contact/ and ask for help. We can't do anything about your atlassian account.

Hi @Shameem Shah This website https://developer.atlassian.com/ has all the available APIs for Jira and they are going to help you with your quest. However keep in mind that Jira has already a built in integration with Slack which you can use to sync (one way) many things, comments among them: And of course you may want to…

Hi @Jesse Lopez You can take a look at all the features per plan here: https://www.atlassian.com/collections/service/pricing You can achieve almost all of them via any plan, but e.g. premium plan might have more dedicated features to ITSM than the standard plan. SSO can be found on Atlassian Guard and not on JSM. Hope that…

Hi @Evans, Jason There are multiple reasons why that could happens, and all of the point to project permissions or issue security scheme. If a user doesn't have access to a project or an issue (via security scheme), the same filter will yield different results to that user and e.g. you. If you elaborate more on the filter…

@Dave Mathijs Field context will remain, but only to determine default values. But you will not be able to to restrict field visibility in a given space or work item. That's pretty clear. @Carol Low call me old school, but I don't like it. :/ 

Hi @Alex If you are using this specific account to log in everyday, then I would double check if the email received is legitimate. Trello.com is similar to treIIo.com (one is spelled with L whereas the other with an I). If you are on a paid plan, then kindly raise a request to https://support.atlassian.com/contact/

@Theodora Boudale can you help out on this matter?

If you are on a free plan, then there's no price issue :) So kindly wait it out and let us know if you still have this error after a couple of hours.

Hi @이수지 Are you on a paid plan, or a free plan? Are you using your instance daily, if it's on a free plan, or you have many days to use it? If you are on a paid instance, have you paid your bills? If all the above are not valid, then it could be due to moving data (data residency) to another location, scheduled by your…

 Hi @zsprints and welcome to the community, Per Atlassian's documentation: Your app’s data is retained for 15 days (for free subscriptions) or 60 days (for paid subscriptions) after cancellation. If you reactive your subscription within this data retention period, your app's data and preferences will be restored. At the…

Hi @Rafieiy Since you were redirected on the community, I will pressume that you have a free trello instance. I've contacted an Atlassian Support Engineer and you will hear from him within 2 business days. It seems that another user faces the same issue (or is he from the same company as you?).

Hi @bnnh5fj85z and welcome to the community, It is unfortunate that this happens to you. Since you are a paying customer you should direct this question directly to Atlassian's support at https://support.atlassian.com/contact/ Alex

Hi @Susan Rodriguez and welcome to the community, Do you use any other extension on your chrome? This problem might be chrome or OS related and most likely has nothing to do with Loom, especially if you have no problem with other browsers. Are you using the latest version of chrome?