Alex Koxaras -Relational- Community Champion

Hi Emmanuel and welcome to the community, Since you were redirected on the community, I will pressume that you have a free trello instance. I've pinged an Atlassian Support Engineer and you will hear from him within 2 business days.

Hi @Nicolae Victor Rusu You can find your template by following these simple steps. E.g. I have a space template called "My Excel Template" When you first create a page, click on "All Templates" from the bottom of the screen: Doing so, a popup on the right side will open. Click on "My templates" and find your template Let…

Hi @zhou The problem you have: “我们这边出现了问题。请再试一次。如果这种情况继续发生，请联系支持部门。（提供问题 ID 供 Atlassian 使用：Anonymous ID: "8ae05889-5e13-33f1-f06f-6772cb027a2a"）” Translated: “Something went wrong on our side. Please try again. If this continues to happen, contact support. (Provide this problem ID to Atlassian: Anonymous ID: …)” Means that…

Hi @Cataleads Contact Atlassian' support at https://support.atlassian.com/contact/

@juhi gupta if my answer solved your problem, kindly consider marking it as accepted, in order to help others in the community. Thank you!

Hi @Bob Edgar Organizations in Jira is a total different entity from assets. That's why these two are not connected out of the box. What you can do is to create a new object type called Organization. On this object type make your connections to the other various object types (machines etc) based on your customers. Then…

Hi @Нарек Варданян This is the community and not Atlassian's support. The only thing that we can provide is advices on your problem. Having said that, did you or your manager (or previous manager) had setup opsgenie route calls with you as a member? Have your user/atlassian account been disabled? If not, then that could be…

Hi @Cataleads Can you try logging in fron another browser, with incognito mode and cleared cached? In addition try changing your internet connection. Let me know if any of the above helps, because I don't have any problem logging in to loom.

Hi @daniel_schablowski Atlassian advises to contact a solution partner to help you in migrating instances, but if your instances are not big, I suppose you could do it yourself. The guide here https://www.atlassian.com/migration/plan/cloud-guide#migration-tools might help you understand a few things about migration and the…

Hi @juhi gupta Please find below the REST API documentation for jira and jira software: * https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues * https://developer.atlassian.com/cloud/jira/software/rest/intro/#introduction The two things you need are inside the jira platform rest…

If this solved your problem, consider accepting my solution, in order to help other in the community with the same matter. Thank you!

@Jens Schumacher - Released_so first of all I can find a solid answer, that this specific bug/suggestion exists and it is in progress, and/or will never be fixed (plenty of tickets date back to 2005, no question about it). So in that sense I'm direct and honest with my client and he can decide for himself the next steps…

So you can either restrict their creation to group with no member, or simply delete them via project settings.

@Staffan Redelius the information is correct! The page restrictions on THIS specific page, are useless when you have made this page public. But this page has content from other pages, which are private and not expose to the public. Hence this is why your public page doesn't work as expected.

And without restriction this is what I get:

@Abilash two things could be possibly happening: * I don't quite understand your need * Perhaps you are not doing it properly, because I've tried my solution and it worked like a charm If and when you add restrictions to a request type, the lock will turn red. You have to make sure that you click the add button, when you…

Hi @Mayo World Please raise a request at https://support.atlassian.com/contact/. Community can't do anything about billing matters. :/

Hi @QNu Labs and welcome to the community, Excerpt from other pages and spaces will not be visible to guests. Think about it: You are sharing a page with content from a non public page. That would defy the whole space permissions and purpose of public links. So confluence behaves correctly in this case :)

Hi @Dennis H Try switching internet connection. That could also solve the problem. And from what I see there is no active incident about confluence. Perform also the 4 steps you took when switching internet connection. Let me know if that helped.

From the looks of it, your requests are hidden from portal, not from your agents. It's different to raise a request from the portal, and a totally different thing to "create" a request from agent's view. So, add restrictions to your requests type and this will solve your issue :)

Hey @Jens Schumacher - Released_so I really can't say that I agree with you. I really like JAC and the fact that Atlassian doesn't try to hide anything. A few years ago, Atlassian was letting puny human to raise suggestions, but unfortunately that was deprived of us (but I can understand why it took that from us). I like…

Hi @Abilash Since you are raising a request from agent's view, then you have to restrict these request types: * GO to project > project settings * Request management > Request types * Locate your request type > click the lock * Choose the groups to which you want the specific request type to be visible Let me know if the…

Hi @Lark FInserv and welcome to the community, Please raise a request at https://support.atlassian.com/contact/. Only support from Atlassian can help you on this.

Hi @Mai Miyamoto Project automation usage will show you only last three months. If you navigate to global automation you will have a different view of the usage: https://YOURINSTANCE.atlassian.net/jira/settings/automation#/tab/usage Let me know if that helps.

Hi @Pramod Kumar R N and welcome to the community, Kindly raise a request at https://support.atlassian.com/contact and choose Billing.

Hi @Steve Farrand It would be helpful if you could share with the community your SLAs setup.

Hi @Steve Farrand Can you please share you FTTR setup and a screenshot of one negative or tiny work item?

Hi @rorajpal There was an incident reported from Atlassian which you can see here https://jira-software.status.atlassian.com/, and which is now resolved. If your issue persists, and since you are on the Enterprise plan, you can raise a request to Atlassian at support.atlassian.com/contact Let me know if the above helps.

That seems like a good idea!

@Tarek Khadra there are a few suggestions which you can watch and vote below: https://jira.atlassian.com/browse/LOOM-137 https://jira.atlassian.com/browse/LOOM-217 https://jira.atlassian.com/browse/LOOM-20