Alex Koxaras -Relational- Community Champion

Go to permissions scheme and see which permissions the agent role doesn't have, that an admin has.

And just to be clear, qtr-15 is a story, right? Not a different issue with the same icon as a story.

One more question. If you try to add a shortcut on a jira software project, is it visible to the other users (the same as previous case)?

Melle, I've added a shortcut to a kanban board on my JSM project. I've added another of my accounts as an agent to this project. I can confirm that my second account is able to see this shortcut and press it. Which role do your colleagues have inside this project?

Hi @Sandor Banyai and welcome to the community! It's strange to say that only the first story is displayed in a swimlane. Jira clearly states that: Group sub-tasks under their parent issue. Issues without sub-tasks will be shown in their own group at the bottom. So I would expect stories without any subtasks, to be group…

No, you didn't exactly said that in the beginning of your sentence, but anyway, I understood now what you've done. According to the documentation, any shortcuts you place are available to all users who have project access. * Do your users have any role in the project? * And what do you mean by "Other users who have a JSM…

Hi @Melle van Keulen You can't place a board on a JSM project. Jira won't let you do that. You can only place it on a jira software project. I wonder how you were able to do that. Can you please share a screenshot?

Hi @Kelly LaMar Unfortunately this is not supported by Jira. You can't have colors in custom fields. There is an open issue here that could be of interest to you https://jira.atlassian.com/browse/JSWCLOUD-17640

To your customer this is a request. To you and your agents, is an issue :) I think that it will work!

The above request will give you all available transitions from the current status of this issue. If you want all ID's, why don't you go on the workflow, see it as text and get the ids from there?

Hi @David Ghoussoub Unfortunately there is no ability to add the whole organization on the "to" field. However, if you always add all members as requested participants, why don't you include an automation to do that during the creation of the ticket? Take a look also at this thread.

Hi @Ann Hollifield Since you are on the standard plan, of course you have Atlassian' support. However there is no administrator to solve this problem? You only need a confluence admin to go to that space, space settings and permissions and add the group.

Hi @Rainer Donhauser You could achieve that if you are entering your info on a table in confluence. You can select e.g. two rows. Then a popup will appear which will guide you on creating issues from these two rows. Read more here.

Hi @Scorpion Can you share a screenshot please? Can you go to the cog and then global permission? What do you see?

Hi @Taylor Huston What I would do, if I wanted reaaaally bad to do this, is: * Buy this app, which you can use a REST API request within your page * And JIRA's REST API to get all the info you want Keep in mind that I didn't have tested the above theory. It should work though. See if the app is suitable for your needs…

Hi @Sakshi Leekha You could achieve this possibly with a use of an app like this. WIll that work out for you? 

Hi @Scorpion Your need is to create spaces or pages? First things first: Since you are unable to create a page on a specific space, then you have to contact indeed your admin, since you don't have the permission to create a page (on that specific space). Second, in order to create a space (team & personal) your confluence…

Hi @Caroline C When you use a variable on a template, then in when you choose that template you have to fill in all the field, prior of pushing the create button. Then all your variables will be populated:

Hi @Maxwell Spangler This happens to me as well. However, press ctrl and then use the up/down keys. That should do the trick!

Hi @Wayne Jolly Unfortunately you can't do this. You could this in the server version (take a look at this thread)

So you confirm that this specific field you created is placed on issue operations screen, correct? Because to be honest, the "It is not on the appropriate screen" message gives me another impression.

Do you have an active sprint?

@Sara de Hond * Go to your project settings * Click automation * Click create new rule * Choose trigger issue created * Add issue condition for the label * Add the issue transition action

Then you can't do it with the basic jira functionalities. My best guess would be to search for a free app (if you can't pay) in the marketplace and see if you come up with anything. Try the lite version of Jira Automation. It might do the trick.

Hi @Dan Allenby Please refer to this documentation. And to quote: Request participants are customers and organizations who can view, comment, and receive notifications about a request. Participants receive the same notifications as the reporter and can turn off notifications at any time. You might add request participants…

It is a paid app. But I've asked you about what apps you have a couple of comments previously. Do you have any apps installed?

Can you please paste as a screenshot your workflow? From an issue you have, click the transition button and then "view workflow".

With jira automation, you can do the following:

They will be visible if you have these feature enabled. About the request language you can read more about it here.

Hi @Sara de Hond and welcome to the community! It seems that you are on the right track! You can do that with automation, as you tried to do. You have to to pay attention to the following things: * Do a transition between backlog and status Y exists? If not, then this is no wonder why the ticket can't transition. * Does…