Alex Koxaras -Relational- Community Champion

Hi @Jakobus Johannes de Swardt Are you populating the story points, or story points estimate in every issue? You are calculating the sum of "story points estimates", and not "story points".

Do you have jira automation installed or scriptrunner, or JMWE?

Development is present in your issues because you have the development feature enable. With "Time registration" you possibly mean "time tracking". And again this is a feature which you can disable following this guide https://community.atlassian.com/t5/Jira-questions/turn-off-time-tracking/qaq-p/1236187 However, on your…

Take a look at adaptavist's main library site to see if you can find any existing code to do the work for you.

Hi @zarina.ghani Can you be a little more specific about the "checklist"? Care to share a screenshot? 

* Go to your dashboard * Add gadget * Find the 2 dimension filter statistic * Configure the filter by placing on Y-axis the Epic Link and on X axis the issue types * Choose the filter you want *

Hi @AJ You can export the users list directly from Jira (user management), which have all the fields you want. It's more easy and rather fast.

Hi @Melle van Keulen Request types are configured within the project's settings. You are eligible to configure both the customer and agent view. The agent's view is based on the view issue screen, which you can further modify it by clicking on it (while on that specific request type). Kindly see the image below. I hope…

Hi @Moghal Jameer With the functionalities that Jira currently offers, you can't do that. You can only achieve it with the use of an app like JMWE, or scriptrunner (possibly others as well). Do you have such an app installed on your instance?

Hi @Roaa Rasheed Are you working on a company managed project, or a team managed project? If you are working on a CMP, this can be easily done if you add a screen on your transition while moving the issue to the Done status. This screen should contain the resolution field and the user should be able to choose any status…

Ηι @Seethalakshmi Muthuraman Why you want to do that? Just remove the open status if it's obsolete. But other than that you could do that with Jira automation if it's installed on your instance.

Hi @Abhishek Soni and welcome to the community! So you have created already this field. The next step is to add on the appropriate screens. For that matter first of all, you have to see which screens your project is using. * Go to project settings * Screens * Click on the arrow of the issue types which this field must be…

Nice work @Danil Savushkin!

Hi @Theofani Samuel Currently you can't add more than one board. However Atlassian is working towards this. You can watch this issue https://jira.atlassian.com/browse/JSWCLOUD-17371 for its progress.

@Brian Kern did you managed to solve the same problem?

I've found this blog, but I haven't tested it. You have to have scriptrunner as well. You might wanna give it a go and let me know how that went.

Ok, so what now? What do you want to do? Don't you want to resolve all tickets that are on the Done status, but they don't have a resolution?

If all tickets are to the done status, but you hadn't set the resolution automatically (and none of them has a resolution), then you have to bulk change and set a resolution. However, this means that the resolution date will be the date you made this bulk change.

No problem dude! Glad to help and you sorted it out! :)

Hi @Jiralearner and welcome to the community! Advanced issue search will only yield issues and the issue fields you select. Having said that, the release date of a version is not part of an issue. Therefore on the search there is no Version Release Date field which you can add. However, a workaround would be to create a…

Hi @Michael Carvajal and welcome to the community! Unfortunately you can't do that. Resolution date will always be set on the date a particular issue has been resolved. E.g. if you bulk move them today to done, then the resolution date will be set to today.

Hi @Salvador Arreola and welcome to the community! You are running a TMP, but you can get the transitions of an issue by using the following request: https://YOURINSTANCE.atlassian.net/rest/api/3/issue/YOUR_ISSUE_KEY/transitions You can read more about it here.

Hi @Ben I have set up a quick automation, and I can change the security level. If the user can change manual the level, then he has the correct permission. Who is the actor of the automation? Is he the same? Can you share your rule?

Hi @Nathan Grieve You should try logging in with a private/incognito browser and see if that works. There is a chance that your browser might have keep an old atlassian id, which has no product access to Confluence.

Hi @Bo Chen Are your accounts managed externally? If that's the case, then this is why you can't edit your info.

Hi @Kevin Nesius, I haven't face that problem on my instance to be honest. However, I have a suggestion for you. Try to export that page and see if all the data have been exported. Then try to import it again on a new page. See if that works! 

Hi @Dan Garza When you installed the app, did you enter the license under "manage apps"? And if you did, maybe the trial period is over. If nothing works, I would suggest that you contact directly the vendor's support.

Hi @louise.campbell! I sincerely hope that you have by now solve your problem, but I have to pitch in with my suggestion. Did you check on the project setting the trash? Did you also check the "reorder" section under content tools? Kindly check also this documentation cause it might help you.

Hi @Edvard Englund I've tried what you are stating on your question, but my comments stay exactly were I've placed them. * I made a few inline comments on a page. * I edit the page and update some text, but NOT that of the comment (you said about comments on unaltered section) * I pressed closed (but I have also pressed…

@Olly Stevens if the customer sees all open requests, and fails to see the one that it's in the resolve status, they are logged in with the correct email address.