Alex Koxaras -Relational- Community Champion

Indeed on HTML comments are not exported. I don't like that these two exports yield different results. However, thank you as well for letting me know that in HTML, comments are not exported.

Hi @Vahagn Beglaryan apart from the fact that I've forgotten to put the time constraint of the issue creation, which would be the following: clients = "SPEK" AND (created >= -24h AND created <= now()) I'm not sure I understand what exactly you want to search. You mean that you want to search for an array of values?

@Joseph Chung Yin comments can be exported. Did you try to export all fields as csv?

Keep in mind that you have to add to the create issue screen the field you want to add to the request form

Hi @Bharath Sithian and welcome! Follow the numbering in the following images after you go to your project settings: FIND THE REQUEST TYPE GO TO THE REQUEST FORM ADD THE FIELD FINAL RESULT Let me know if that's what you wanted to do.

Hi @Michael Woong Follow this and let me know if that worked. Go to project settings and then:

Hi @Laura Oschmann You can use page restrictions to restrict any page only for internal use. You can read more here https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/

Hi @Julien Bedia You have to add your self to that role as well in order to share it with it. SO if you go to your project, even if you are an admin to that project, add yourself to the Client Manager role. Then you will be able to share this dashboard with this specific role.

Hi @Michael Woong If by follower you mean watcher, then you can decide to set up your JSM project, that whenever a customer creates an issue, this issue is shared immediately with all customers of the same organization. In addition, you if these people are known to you, you can set up either a Jira Automation to include…

Hi @Alejandro Amo Vidal and welcome to the community! In order to get the comments, you have to export all fields from the Advanced Issue Search. Although you can add the columns you want, comment can't be added as a column.

Hi @Chris Kibbey Can you please clarify what exactly you want to do, because it's not that clear.

@Giorgos Savva I don't think that this is a bug and perhaps you get some things mixed up. Can you please tell me the steps you did to reproduce the problem?

Hi @Vahagn Beglaryan and welcome to the community! WHy you don't use a Jira Automation (if you have it installed on your instance)? * Trigger "On create issue" * IF statement with JQL * Some action This is quite a simple rule, but I don't know if you has something else in your mind. 

Glad to know that @Morne Wucherpfennig and we are glad as well that you are part of this community!

It will work :)

Hi @Tracy Ji and welcome to the community! Personally, I would add a subscription filter, since it's a built in Jira functionality. You can read more here https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/#:~:text=.-,Subscribe%20to%20search%20results,-A%20subscription%20provides So basically…

Hi @jmeurice and welcome to the community! Epic Name exists only in Epics and not in any other issue (standard or subtask). Therefore, when you try to bring the Epic Name on any other issue type besides Epic, that will be empty. With that said, what you could do is to create a custom field (text) and populate it via Jira…

Hi @Joshua Hopkins Try this one please on the Edit Issue Action: {{issue.summary}} - {{issue.created.format("dd/MM")}} Results:

I think that it could be done with scriptrunner, but tbh I don't have that much experience with the specific app (it is on my todo list however). I know for sure that JMWE offer a variety of tools to help you do that.

Good to know that @jonathank and super hyped that this has been working our great for you!

You have a required field, which is due date. And you are not passing any value to that field. Are you sure the name of the field is startdate, and not "start date" (with a space)?

I'm glad you found it and that your problem was resolved! Create an answer in this question of yours, and mark it as accepted. Let's help others to find answers :D

So something was changed. :)

If you haven't change anything, then perhaps the following could be the problem. But if not mistaken that happened in the morning. Oct 19, 2021 Missing users in quick search for 10 percent of requests in Europe Resolved - After increasing an internal rate limit, quicksearch user search is back to normal operation. This…

Oh! Can you see if browse users and group global permission is assigned to the group which you users belong to? Go to cog > system > global permissions

Hi @glubold and welcome to the community! Take a look at this post https://community.atlassian.com/t5/Jira-questions/Assignee-user-picker-autocomplete-stopped-working-for-some-users/qaq-p/1253058

Hi @Shubham Burghate I don't think you can do that. Even with REST API, this particular information do not exist. My best advice would be (if it is that necessary) to create two different request types and just place them on the separate groups.

Hi @thorngje JSM and its respective out of the box workflows, do not offer the thing you ask. It is feasible, but as you said as well, with the use of automation. The specific example you mention could be done: * By creating the specific request type and have an automation to create all subtasks simultaneously. * Then you…

Hi @Aguiar Joao Usually it takes a bit of time to sync between the AD and cloud and the time varies. However try to go to cog > user management > settings > user provisioning and click the sync button. Hopefully that will do the trick.