Abraham Musalem Atlassian Team

Hey Ash, You can tweak when the status is changed by tweaking the rules of the integration. An example of that can be seen here in step 7a: - https://support.atlassian.com/statuspage/docs/set-up-a-pagerduty-integration/ Hope this help! Abraham Statuspage Support 

Hey Sunder, Abe here with Statuspage support. For email integration, the only way to do it is by having the words UP/DOWN in the subject. Maybe AlertSite lets you change the Subject. If that is not possible, your best bet would be to use our API. You can read about it here: developer.statuspage.io Best, - Abe 

Hey Vitor, It is still being considered unfortunately but if it ever gets implemented, we'll be sure to let users know its available. Apologies in the inconvenience. Best, -Abe

Hey Rob, Thanks for reaching out to Statuspage community. You can achieve this by using Role Access Permission: - https://support.atlassian.com/statuspage/docs/set-up-role-based-access-control/ In here, you can select what pages admins have access to. Hope this help! - Abraham 

Hey Pierre, Thanks for the clarification! I'll go ahead and submit this as a feature request to my product team. Cheers, - Abe

Hey there, Abe here with Statuspage support. If you have a Business plan or higher, you can enable Component Subscriptions which will allow your subscribers to only subscribe to the components they want notifications for : - https://support.atlassian.com/statuspage/docs/enable-component-subscriptions/ This should do what…

Hey @Eli Shkurkin Abe here with Statuspage support. Thanks for reaching out about this. We're hosted on AWS, us-west-2. We're AZ redundant in the region with failover (still WIP) to us-east-1, also on AWS. We also rely on AWS's own redundancy strategy. www.metastatuspage.com is hosted on different infrastructure, so that…

Hey all, I've gone ahead and added you to the following feature request here which would allow for incident drafts: STATUS-15 It is not currently public, but if my product team ever decides to implement it, we will make sure to reach out. Reagards, -Abraham, Statuspage Support 

Hey Randy, Thanks for reaching out to community. Abe here with Statuspage support. You should be able to achieve this by using something similar to this code snippet which moves the components section above the incidents section. YOu will need to put this in the footer: <script>…

Hey @DeAnna Swearingen , Abraham here with Statuspage support. Happy to help! You should be able to edit the uptime showcase of a component by following these steps. If you are still having issues, feel free to open a ticket at support.atlassian.com so we can take a deeper look! Cheers, - Abraham 

Hey Thomas, Thanks for reaching out. For Site Admins, you can remove the site-admins group from Statuspage. To give users access, you will need to add them to the statuspage-users and statuspage-administrators groups. You can find a guide here:…

Hey Muhammad, Abraham with Statuspage support, thanks for reaching out to community. One option would be to use the custom status embed: * https://support.atlassian.com/statuspage/docs/build-your-own-status-embed/ This might allow you to build a custom view using our API. Cheers, - Abraham 

Hey there, Thanks for reaching out to Atlassian Community. This is Abe with Statuspage support. We unfortunately don't have the ability to make a "draft" but we do have a feature called "incident templates" which I think can achieve the same thing. You can read about it here: *…

Hi Walter, Thanks for reaching out about this. Abe here with Statuspage support. Unfortunately this is not currently possible but there is an open feature request which I've gone ahead and added you to. If it ever gets implemented, we'll do our best to reach out. Let me know if you have any questions, 

Hey CD, Abraham here with Statuspage support. Thanks for reaching out. Page type changes reside with our billing team since it is a billing change. If you can share the ticket number with me, I can see if I can get it expedited. The page change itself is very quick. Cheers, - Abraham 

Hey there, Abe here with Statuspage support. Thanks for reaching out. There is currently an open feature request to add additional reminder options, so that a customer could send multiple reminders at different intervals. There is currently no ETA on this unfortunately but my product team is gathering more feedback on this…

Hey Leo, Thanks for reaching out. Abraham here with Statuspage support. We offer the ability to automate components using email. See here for details: https://support.atlassian.com/statuspage/docs/get-started-with-email-automation/ We however do not support creating incidents using email. Cheers, -Abraham, SP support

Hey @MadhuChakravrarthi , Abraham here with Statuspage support. Thanks for reaching out. It is expected that it would return a list of unsubscribed users. If you have any particular issues, it might be best if you submit a support ticket at support.atlassian.com so we can take a look. Cheers, - Abraham, SP Support 

Hey @Junzhong Loo , Thanks for reaching out. It might be better if you submit a support ticket to support.atlassian.com so we can take a look since we'll need to ask for some more spesific info. You can mention that you want to talk to me, Abraham, in the ticket. Cheers, - Abraham, Statuspage support 

Hey John, Abraham here with Statuspage support. Are you wanting to know what Statuspage is built on in the back-end? Or what the API is built on? Cheers, 

Hey David, Thanks for reaching out. Statuspage does not currently drop/collect any cookies on devices so there is no need to opt-in or out of any. If in the future we were to implement any cookies, we will definitely be adding an opt-in/opt-out prompt. Let me know if you have any questions, - Abraham, Statuspage support 

Hey Takkuri, Abe with SP support. You can get started with customizations by looking at this page: * https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/ In order to use custom code, ,you'll need to set up a custom…

Hey Anuj, Thanks for reaching out. Abe with SP support. Unfortunately this is not possible through SP. You'll have to do this via Paged Duty or some sort of monitoring software such as OpsGenie or PagerDuty. Cheers, 

Hey @Daniel Michaels , Thanks for reaching out. Abe with Statuspage support. Unfortunately there is no way to do this via email. You'll have to either use the API or the UI in Statuspage admin console to create an maintenance. Cheers, 

Hey Joseph, Thanks for reaching out. Unfortunately https://admin.microsoft.com is not affiliated with Statuspage or Atalssian. It might be worth reaching out to their support for ways to get this done. Cheers, 

Hey Richard, Thanks for reaching out. Unfortunately there is no way to do this currently. We do have an open feature request for this and I've gone ahead and added you to it. If it ever gets completed, we'll do our best to reach out! I do apologize for the inconvenience. Regards- Abe, SP support 

Hey @Meenakshi Razdan , Thanks for reaching out. If you have more than 2 admins and only have Free pages, you will not be able to add more Free pages or convert a Trial page to a Free plan. You will need to reduce the number of admins on Statuspage to 2. If you are still having issues after doing this, please feel free to…

Hey Joshua, Thanks for reaching out. When you say "component view" are you wanting it to show as a component? Metrics will show up under any components on the page. Cheers, Abe, SP support

Hey Ben, Abe here with Statuspage support. That is a good use case for Audience-Spesific. Users will only see components/components groups they are assigned. In your case, making one component site X and another component site Y. If site Y is down, only users with access to the component that corresponds to site Y will see…

Hey there, Thanks for reaching out. You can create as many pages as you want within your Statusapge account. There isn't really a limit but you can start to see performance issues with more than 100 pages on the same account. Cheers, Abe