Abraham Musalem Atlassian Team

Perfect! 

Hey @Brian Katzen , Thanks for reaching out. This usually happens when there is a deactivated private page in your organization. When deactivated, there is a place where people can request access to access it. All we need to do is delete the page if it's not being used. Can you open a ticket with us at…

Hey Alexander, Thanks for reaching out. Unfortunately it doesn't look like the API supports changing this. The only things that can be changed in the API can be found here: * https://developer.statuspage.io/#operation/patchPagesPageId Hope this helps, -Abe

Hi @smans , Yeah you're going to have to write up some custom code to accomplish this since we don't have a way to do this in the UI. The only way is using custom code unfortunately. Maybe someone that is handy with HTML/CSS at your company can assist. You will also have to take into account how old your Statuspage site…

Hi @smans Abraham here with Statuspage support. Thanks for reaching out. You should be able to do that using custom CSS/HTML. I would take a look at this page to get a good starting point: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/ Hope this help! - Abraham 

Hey Yuske, Abraham here with Statuspage support. Thanks for reaching out. The time difference here might actually be a bug so thanks for bringing that up. Would you mind opening a ticket with us at https://support.atlassian.com/statuspage/ and report this time discrepancy in there? As far as the notification issue, it…

Hey Perry, Thanks for reaching out. The Manage API is limited to 60 requests per minute. The Status API is not rate limited. You can read more about the difference here: https://support.atlassian.com/statuspage/docs/what-are-the-different-apis-under-statuspage/ This is the same for all page types! Cheers, -Abe

Hey Fan, Abe here with Statuspage support. You are correct that a future maintenance is not included in the uptime calculation since it has not happened yet. The calculation is up to the current date. As far as seeing maintenances in the Uptime Calendar view, it is not currently possible but there is an open Feature…

Hey Dave, Abe with Statuspage support. Thanks for reaching out. We unfortunately do not support using top level domains as the custom domain for a page. Some companies have got it to work, but we can't really help you with the setup. Let me know if you have any other questions, 

Hi Travis, Abe with Statuspage support here. Thanks for reaching out. Currently, the only way to do this is using custom CSS/HTML. We don't provide exact code but we do have some examples of other customizations here: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/ Cheers, 

Hey there, Abe here with Statuspage support. Thanks for reaching out. The only way would be to use our API and create some sort of automation. Our API docs can be found here: https://developer.statuspage.io/ The easiest solution would be to have Kaltura and TurnItIn contact us to be added to the third-party components…

Hey Sumitha, Abraham here with Statuspage support. Thanks for reaching out. We have some integrations available on this page here: https://www.atlassian.com/software/statuspage/integrations If there are none in there that match what you want, we have our API available here which you can use to create your own…

Hey @Suryakant Gahlot , Abraham with Statuspage support. Thanks for reaching out. Unfortunately that is not currently possible but I can submit a feature request on your behalf if you'd like. Regards, 

Hey Johan Ågren, Abraham here with Statuspage support. Thanks for reaching out! Unfortunately this is not currently possible but I can submit a feature request on your behalf if you'd like. If my engineering team ever decides to prioritize this feature, we'll be sure to reach out. Regards,

Hey Adriano! Thanks for reaching out. Abraham here with Statuspage support. Unfortunately this can sometimes happen with certain cellphone carriers. It is usually caused by a transcoding issue. If this keeps happening, it might be best to contact your call phone provider. Let me know if I can help with anything else. 

Hey @Bulusu Venkatesh , You can see our custom HTML/CSS cheat sheet here: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/ Unfortunately helping with custom code is out of our support scope so If you have any developers on hand, it might be worth reaching out to them. Cheers, 

Hey Bulusu, Thanks for reaching out. Unfortunately there is no way to prevent the reload of the page. This is because the page automatically reloads to check for any status changes. I do apologize for the inconvenience. Let me know if you need anything else. 

Hey Robert, Thanks for reaching out! Are you talking about seeing incidents displayed on a separate, external website or seeing the incidents within Statuspage? If you are talking about seeing an incident on a different website, it could be possible that your Statuspage was using the Status Embed feature to show incidents…

Hey there, Thanks for reaching out. You should be able to change the text color using some CSS. Unfortunately troubleshooting custom code is out of our support scope, however, I would try to inspect the page to get the dropdown attribute and see if you can apply a color to the text using that. Cheers, 

Hey Kathleen, Thanks for reaching out! We can consolidate pages into one organization. Please submit a support ticket so we can take a look! Regards, Abraham M. Statuspage Support

Hey @mallappar , Thanks for reaching out. DL's are supported but not encouraged since they can cause some problems. * Users in the DL can hit unsubscribe, which will then unsubscribe the whole DL. * DL's can sometimes get blocked by our email provider if there are multiple bounces. Please reach out to us via a support…

Hello @Gurdip Sira , We do auto-renew one month out without any intervention needed from you end! Regards. 

Hey @Joshua Lee , Thanks for reaching out! They will need to reach out to us to get added to the third-party list since we have to do some configuration on our end! I would suggest you submit a ticket with them asking to get in touch with us so we can add them. Cheers! 

Hey @Priyadarshini R Kolwalkar Thanks for reaching out about this! Before configuring SAML single sign-on, you can create an Atlassian account that you can use to access your organization even if SAML has been mis-configured or down. This account: * must not use an email address from a domain you have verified for this…