Abraham Musalem Atlassian Team

Hey @Per Heideby , Thanks for reaching out. You are correct that we bill on a per-page basis. If you want to add another page, it will have you choose the tier that you want. Those user seats you get with the new page will collectively add to the total number of Statuspage seats. Hope this helps! - Abraham

Hey @Joe Pearson , Thanks for reaching out about this! It would be best if you open a ticket with our support team at support.atlassian.com so we can check out your account. Best, Abraham M. Opsgenie Support 

Hey @David Reinhardt , There is currently nothing on the roadmap for automation. Regarding testing the Status Embed, you can take out a trial page and do your testing there. That way, you don't have to worry about notifying your customers from your production page. Regards, Abraham 

Hey @Dirk Schaub , Thanks for reaching out to Community. Currently, it is not possible to edit the component name length. It is also not possible to customize an email is a way that would let you extend the name. There is a Feature Request for this that I've added you to. If it ever gets implemented, we'll be sure to reach…

Hey David, Thanks for reaching out to Community. It is not currently possible to edit the contents of emails sent out by Statuspage. There is an open feature request right now that would allow for more customization of emails which I've added you to. Regards, Abraham, Statuspage Support 

Hi @M Sreekanth , Thanks for reaching out to community. Please submit a ticket via support.atlassian.com so we can take a look. Best, Abraham, Statuspage Support 

Hi @Touqeerul Bari , Thanks for reaching out to Community. To set a logo in Statuspage, you'll have to go to "customize page and email" via the left navigation panel. In there, you'll see a place to upload your logos. The recommended size for your page logo is 630px x 420px and 96px x 96px for the Favicon. Hope this helps!…

Hey Diana, Thanks for reaching out to Community. You can do this by doing the following: * Inside of the dashboard, click on "Control" on the right pane. * Then, hit "dropdown" button. * In the "add dropdown control", set a name for the dropdown and pick your Data Source. * In the "Column" field, type in "URL", and scroll…

Hey @Rozh Surchi , Thanks for reaching out to Community. This indicates that something, usually a value, in your configuration is incorrect. Feel free to submit a ticket to support.atlassian.com so we can help you out. Cheers, Abraham, Statuspage Support 

Hi @Kunwar Vaibhav Singh , Thanks for reaching out! It depends if you are automating incident creation/component updates. If it's not automated, you have to manually go into Statuspage and initiate an incident then add the affected components. If you don't have incident automation and want to set it up, check out this link…

Happy to help Maria! 

Hi @María Ferreño Thanks for reaching out to community. Unfortunately, there is no way to do this. You would have to just recreate those templates inside the other pages. If you have any specific questions, feel free to submit a ticket via support.atlassian.com. Best, Abraham 

Hey All, Abraham here with Statuspage support. GA4 has now been implemented and is ready to be used inside of Statuspage. Please reach out via support.atlassian.com if you encounter any issues or have any questions. Best, Abraham, Statuspage Support

Hi Maksim, This is still under consideration by my product team as it's not a very popular request. However, this could always change. Feel free to check in in a few months to see if the status has been updated. Best, Abraham Statuspage Support 

Hi Nitin, Thanks for reaching out to Community. Is this in regards to Statuspage? Any more info you can provide would be great! Regards, Abraham, Statuspage support 

Hi Venkat, Thanks for reaching out. Please submit a support ticket via support.atlassian.com so we can help you out! Regards, Abraham, Statuspage support

Hi Dave, Thanks for reaching out about this. We can help you get this done! Just submit a support ticket via support.atlassian.com and we can get the process started. Make sure you include the origin Atlassian site URL and the destination Atlassian site URL. Best, Abraham Statuspage Support 

Hi Bart, Thanks for reaching out to the Statuspage community. I suggest you submit a support ticket via support.atlassian.com so the appropriate team can take a closer look. Regards, Abraham 

Hi Jake, Abraham here with Statuspage support. Unfortunately, there isn't a workaround for this, as Email automation is hardcoded for now. Since you are using Postman, your best bet is to use the API endpoints to automate instead of email. You can find the documentation here: https://developer.statuspage.io/#tag/incidents…

Hi @Alessandro Casella , Thanks for reaching out about this. We do have a feature request for this open right now: STATUS-96. My engineering team is gathering interest on it and might decide to implement it soon. Feel free to reach out via support.atlassian.com if you want more information. Best, - Abraham 

Hi @himanshu70 , Thanks for reaching out to community. It could be that we are sending the email, it might just not be reaching you. It could be that it's being rejected by your email server or something similar. It's best to submit a ticket via support.atlassian.com so we can look further into this! Could you make sure…

Hey @Vasiliy Sablin , No ETA as of yet. It is still gathering interest. Best, - Abraham

Hi @Vasiliy Sablin , Thanks for reaching out about this. Unfortunately this is not currently possible but there is an open feature request for for this. I've gone ahead and added you to it so if it ever gets completed, we'll do our best to reach out. I do apologize for the inconvenience. Let me know if you have any more…

Hey @Andrew Oswald , Thanks for reaching out! If the page is paid, you'll have to reach out to support via support.atlassian.com to get the page type changed. If you're on a trial, you'll just need to go to the billing tab, and change page types in there. You can follow this guide when you're on a trial: *…

Hi Vaibhav, Thanks for reaching out to community. Statuspage works off components and those components can be manually changed to reflect the state of whatever they are representing or they can be automated to change status based on certain conditions. You can read about this here: *…

Hey there, Thanks for reaching out to Statuspage support. From my understanding, our RECAPTCHA is a required cookie so there does not need to be a consent/opt-in notification. This was reviewed by our product and legal teams. If you do however have any more specific questions, feel free to submit a ticket via…

Hey Scott, Thanks for the feedback! I agree and will be sending this feedback back up to my product team. If you have any more questions or need anything else, don't hesitate to submit a ticket via support.atlassian.com. Hope you have a nice day, - Abraham

Hey there, Thanks for reaching out about this. Unfortunately we don't have much in terms of reporting. You can use Google Analytics to track page views which you can read about here: - https://www.atlassian.com/blog/statuspage/statuspage-tips-tricks-monitor-statuspage-traffic-google-analytics Let me know if you have any…

Hey Scott, Thanks for reaching out about this. You can actually use HTML formatting inside there so I would try doing that to force the layout in the post. Let me know how it goes, - Abraham 

Hey Logan, Abraham here from Statuspage Support, thanks for reaching out. While we don't have a specific way to do it, it should be possible using custom CSS/HTML. You can check out this knowledge article that gives you some good starting points: -…