Alexey_gudeo1 Rising Star

Thank you very much!

Thanks, @Andy Heinzer it is done now. The problem was indeed with Payment Details. 

Thanks for the reply. Yes, I managed to populate fields, but it looks ugly and the user can edit that field. I tried to hide that field, so only agent / Jira automation can read it, but upon hiding, I have to provide default value (which I cant, since marketing parameters are dynamic). Or there is another way to hide the…

Nope, still not working. Here is a full list of steps: Before starting, verified that only 2 apps installed (Jira CRM Integration and JIRA Toolkit Plugin). 1. Clicking your link and then clicking yellow button 'Try free' 2. Next, selecting a hosting type (cloud) 3. Selecting my project (I have only one) 4. Getting redirect…

My answer with steps and pictures disappeared? i cannot see it

Nope, still not working. Here is a full list of steps: Before starting, verified that only 2 apps installed (Jira CRM Integration and JIRA Toolkit Plugin). 1. Clicking your link and then clicking yellow button 'Try free' 2. Next, selecting a hosting type (cloud) 3. Selecting my project (I have only one) 4. Getting redirect…

How to access that description? {{issue.xxxxx.MY_CODE?}}

Thanks for the reply, but if i do that then 2 things happen: 1. I need to create 120 new custom fields, instead of 12 (which I reused in 8 forms). 2. automation does not work with fields like: {{issue.fields.This is a very long and important question I need to ask from you, so be so kind and answer it please!}}

Since this problem with different apps, I do not think this issue related to vendor. 

Greetings Angélica. Those Addons track only users, which are logged in JSD (i.e. created an issue and followed link from a mail to finalize their atlassian account). At that point, all tracking info is lost... I found also a way to add JS code to Announcement Banner but... i cant find it in JSD Cloud. There is only…

Thanks a lot, BTW where i can see whole list of available {{issue.fields.}}? In Custom Fields i see them with different names and probably not everything is there.

Found it in the administration module, incase someone will have the same problem you can edit and create new fields here: YOURCOMPANYNAME.atlassian.net/secure/admin/ViewCustomFields.jspa or ... Issues / Fields / Custom fields