Robert Wen_Cprime_ Community Champion

Hello @Ryan ! Welcome to the Atlassian Community! The JQL snippet you're looking for is the following. issueLinkType = "is resolved by" This one is going to ignore the project and Epic Link limitations. If you want this to apply with project and Epic Link limitations, you'd append and add an AND, but that's going to limit…

Cloud products generally are not affected because as a SaaS product, Atlassian takes care of the fixes when a CVE emerges.

I think this is perfect for @Alex Ortiz !

Hello @Barbara Lay ! Welcome to the Atlassian Community! Details about Atlassian pricing for nonprofits are in the following FAQ. There is also a link to apply. https://www.atlassian.com/licensing/purchase-licensing#do-nonprofits-receive-special-pricing

That's my hypothesis. Normally anyone that's CC'ed on an email request would be added as a watcher/collaborator and able to reply and have their reply added as an external comment. The group email address is added, but since it doesn't decompose to its individual members, anytime someone in the group replies, JSM sees that…

I used Confluence for my first book, SAFe for DevOps Practitioners. I kept copies of chapter outlines, but the most earth-shattering use was I created some of the illustrations in the book from Gliffy. You can use my name

@Andrey Ivanov , are you talking about a group email alias? Because JSM doesn't expand the alias.

Hello @Krystle Webster - IPOM ! Welcome to the Atlassian Community! JSM is licensed by agents, that is, whoever is responsible for transitioning support tickets in JSM occupies a license. Customers don't need a license to create ticket through the portal or email. Anyone with an existing Jira license could view support…

Hello @Christine Lamonde ! Welcome to the Atlassian Community! Without viewing a screenshot of your Jira project, I can guess that maybe you're set up as a Kanban project. That would prevent you from seeing a Backlog entry on the sidebar. You also may be missing some project-based permissions (schedule Issues comes to…

Thanks. Good luck!

Hello @James Wiltshire ! Welcome to the Atlassian Community! According to the system requirements for Bitbucket 7.0, 2.43 might be "too new". Looks like support only goes to 2.25 https://confluence.atlassian.com/bitbucketserver070/supported-platforms-996644997.html

You could downgrade from the 30-day trial to the free plan. Here's documentation. https://intercom.help/atlas-by-atlassian/en/articles/6634928-plan-upgrades-and-downgrades-explained

hello @Margarita ! Because Atlas is a Cloud application, it will continuously get updates as they are ready to be deployed.

Hello @Ravuri, SuryaBhagavan (Contractor) ! Welcome to the Atlassian Community! Currently, you can only have one non-production instance of a Premium product. There are EAP (Early Access Programs) that allow for more than one, but I believe it's closed. The last I heard that multiple sandboxes would be released is Q4 of…

Take a look at this documentation https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html But it probably won't accept your version of Jira. You're going to have to upgrade it to a newer version. Because Server was EOL'd, you may have to make it a Data Center instance by installing a trial Data…

Hello @Arvind Swarnkar What you're looking at is Jira Cloud Migration Assistant (JCMA). According to the documentation, it is pre-installed on Jira 8.14 and later, but can be installed as an Atlassian Marketplace app on Jira 7.6.…

Hello @Prem Kumar S It's actually within the Customers Menu. Once you selected Customers from the JSM project sidebar, you should see two buttons at the top right corner More details are here. https://support.atlassian.com/jira-service-management-cloud/docs/add-an-organization-to-a-service-project/

Basically. You can be removed after migrating the project over to their organization.

Hello @Eric Scheberl ! Welcome to the Atlassian Community! It can be done with the Cloud-to-Cloud Migration tool, but the people doing the migration of the project to the new Organization have to be Organization Admins of both organizations.

Hi @Cathy If I understand your question, if you map teams as Organizations in JSM, is there a way to collect Organizations into "team of teams" or departments? Normally you can't group Organizations to higher level entities. One approach I am thinking of is a custom field (Department) that is set by automation depending…

I'm hoping a trip to the Git manual will help. https://git-scm.com/book/en/v2/Git-Basics-Recording-Changes-to-the-Repository

I speak for the North Phoenicians (101 and Cave Creek exit)! As much as I love the East Valley, sometimes I don't want to get on the 101 (have you seen how crazy the drivers are, lately?) for an in-person meeting. What's nice about helping organize these things, is that I can propose locations for some (don't worry, East…

Thanks @Summer Hogan , for reminding me. We have @Mark Cruth on The Jira Life today and I need to drop a reminder to him about that!

@Michael Holian , so nice to hear from you. So, what topics would interest you? I'm OK with casting a wide net and seeing if we can find a speaker(s) to match your interests.

Hello @JSWizards Development ! Welcome to the Atlassian Community! You won't get the hierarchy that you want now, out-of-the-box. You'll probably get closer when Atlassian allows Epics to be renamed to anything else. I think you'll have better luck working with a Marketplace app like Structure.

Hi @therealjimrichards ! I'm not following your third paragraph. The way Git works is that changes are cumulative. The next commit should be made up of all of the changes from previous commits and whatever new things you have added and staged. Thus, when merging from your feature branch to master, it'll use the most recent…

Hello @Relja Mihajlović ! Welcome to the Atlassian Community! So what happened is that as soon as you added the 11th user to your Jira Software product, you immediately went into a 14-day trial for Jira Software Standard. After the 14 days, if you don't reduce your users to 10 and switch back to the Free plan, it will…

Hello @Pierre-Olivier Fortin ! Welcome to the Atlassian Community! I think you're going to have to follow up and apply for the classroom licensing. The application link follows: https://www.atlassian.com/solutions/survey/academic-license-request#/

Hello @Thang Nguyen ! Welcome to the Atlassian Community! For a single project, use the Timeline view to get essentially a Gantt chart-esque view. For cross-project or multiple projects, use Advanced Roadmaps.

Isabel (the dog)has a new "frenemy" . Meet Purah!