Robert Wen_Cprime_ Community Champion

I think having that innovative mindset is a muscle. You need that time and space for exploration to nurture the continuous learning needed, just as you need regular exercise to grow muscle. The realization that innovation requires that time and space to grow is just starting, with some early adopters in some pockets. This…

Hello, @ Jean Pierre Saunier ! Welcome to the Atlassian Community! Have you tried the workaround specified on this Jira issue? https://jira.atlassian.com/browse/JRASERVER-72084?error=login_required&error_description=Login+required&state=8bc9a893-6627-43c2-bc01-72f7b2426a0f

How are you estimating effort on your user stories? T-shirt size? Story points? Ideal days/hours?

Hello @Cheng Peng If your JSM project is a company-managed project, can you see if the Create Issues permission is set for your Jira Software users?

Hi @Scott McDonald Yes, I believe that's what's going on. Because you're adding the user to the Jira user directory (which is a separate directory than LDAP), when you deactivate that user, it won't disappear from the Jira user directory. You'll need to add users on a jira-users group managed by LDAP and remove the…

I don't know what your relationships are with your Jira Project Admins, so I'm not going to say one way or the other about this :)

This is true of Statuspage and Opsgenie. The word from Atlassian to keep these as SaaS is that if there are problems with your on-prem network/private cloud, those same problems could affect the ability to notify or work on resuming normal operation.

Hi @Athas Mark ! I feel you, I truly empathize with you. I can understand that the initial intention was to allow project configuration to those experienced and allow a measure of autonomy. But on those instances where you have to move team-managed projects to something more standardized, the Jira admins are left holding…

Hello @Kunal Sambharwal ! Welcome to the Atlassian Community! The link you provided is an internal link that we can't see. Can you show a screenshot? Based on the error message, you probably moved to a version of Jira that doesn't support your database. You may have to back out of the Jira upgrade, upgrade your database to…

The guidance line doesn't really do predictions based on progress. It's a linear progression taking into account the sprint's calendar (hence, the flat line on the weekends).

This appears to be a problem when migrating Structure to Cloud. Did you make sure you have Structure installed in your Cloud site?

So, did the scope change happen like this? 1. Moved a story out of the sprint and into the backlog 2. Then moved an equally-sized story into the sprint from the backlog. If so, that would explain the dip in the middle.

Unfortunately, the Insight API works with only the Server/Data Center version of Jira Service Management.

Because I've been waiting for this with bated breath as well, I can say "not yet".

If the sub-tasks are performed by different teams, as opposed to teams that are cross-functional and self-organized, you will still have problems delivering value. Working in an Agile mindset assumes that the team will work together to deliver the value captured in user stories. Having different teams introduces handoffs…

Hello, @Jaime Basco ! Welcome to the Atlassian Community! As detailed in this Community question, Jira Cloud only allows for a single Priority scheme. There is an Enhancement Request under consideration: https://community.atlassian.com/t5/Jira-questions/How-do-you-change-Priority-Scheme-in-Jira-Cloud/qaq-p/1313541

Hi @Christopher Walker I'm going to direct you to a previously asked Community question that asks the same thing. Basically, you will have to jump to 7.0 before you go to the current version (8.20). https://community.atlassian.com/t5/Jira-Software-questions/Upgrade-to-Jira-v8-9-1-from-v6-3-15/qaq-p/1411742

I've seen momentary dips like that when a Jira issue has been marked as "Done" erroneously, and then put back into its original state. Did anything like that happen?

This is a feature, not a bug. The straight, diagonal line is the "ideal" burndown. The red line is your actual burndown.

Welcome, @Celine Penaredondo ! @Jimmy Seddon is correct. Start with Atlassian University. Some of the free courses are a good intro to the features. After that, when you have some experience, dip your toe into the Jira Project Admin certifications. Good luck!

Yes! I was thinking of Extra Life, thank you! I have a childhood friend who participates in Extra Life every year to say "thank you" to the Children's Hospital that helped his son when he was an infant.

Hello, my name is Robert; but feel free to call me Bob. When I'm not geeking out on Atlassian, I geek out by teaching SAFe (Scaled Agile Framework) courses on the weekends!

24-hour charity event? Is it Second Life, @Jimmy Seddon ?

Buying additional licenses shouldn't go through Atlassian Support. You can directly purchase on the online cart. The FAQ page offers more details. https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts If you do want more of a personalized approach, you can purchase licensing through an Atlassian Partner…

I. LOVE. WIP. LIMITS. They really help my team get focused. In my Scrum Master days of yore, I'd set up WIP Limits with the team and put it on the Working Agreement. My job would be to see if they were effective or needed to be lowered, based on looking at the Cumulative Flow Diagram to examine bottlenecks. Adjusting WIP…

Let me answer your question with some questions. So what kicks off this process? Are you assigned a Jira issue to do the development work? If so, use the ID of that Jira issue in your commit message. If you don't know, talk to your project manager/tech lead/scrum master for starters.

Hello @Casey Moeslein ! Welcome to the Atlassian Community! Your commit message should start with the ID of the Jira issue. So, if you were using the git command line: git commit -m "JIRA-123 This is what a Jira ID looks like"

Hello, @Thomas Mao ! Welcome to the Atlassian Community! Did you set up the integration between GitHub and Jira? Detailed instructions are here: https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-github/

Hello @Dawei Qian ! Welcome to the Atlassian Community! You do not need a separate license to "@-mention" users. You do need to make sure that you're a member of a group that has the global Browse Users and Groups permission.

Hello, @zhaoyongming ! Welcome to the Atlassian Community! The simplest way of changing a Server instance of Jira Software to a Data Center instance of Jira Software is to change the license by adding your Data Center license. The installation packages are identical.