Caroline R Atlassian Team

Hi, @Simran! Thank you for reaching out to Atlassian Community! Could you please confirm if you have specified a deployment environment in your YAML file? In case you have, would you be able to double-check whether the deployment name is listed in the Repository Settings > Deployments settings? In case you would like to…

Awesome, @Ivan Burch! Thanks for the confirmation! :) 

Hi, @Ivan Burch! Thank you for reaching out to Atlassian Community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to your address. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind…

Hi, @Folke Byfors. In case it hasn’t been resolved, I see you have access to a Premium workspace, so if the repository in question is under this workspace, you can open a ticket with us through the following link: * https://support.atlassian.com/contact/#/ In "What can we help you with?" select "Technical issues and bugs"…

Hi, @Admin CAP! Welcome to the community! I ran the GC against your repository and managed to reduce its size to 2.2 MB. To give you some context around the git GC process, Bitbucket triggers a garbage collection on the repository after each push, however aggressive GC is triggered by GIT once the unreachable/dangling…

Hi, @Guilherme Fernandes! Thank you for reaching out to Atlassian Community! Checking the Bitbucket account specified in the screenshot, I was able to see that this account is linked to a workspace that has been converted from a team account. Bitbucket removed the ability to log in using a team account, so that's the…

Hi, @Nathan Caldwell, I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead. Once the ticket is resolved, feel free to share…

Hi, @LM! Welcome to the community! Just to give you some context, if the workspace is under a free plan, you won’t be able to add more than 5 users. If you need to add more than 5 users to this workspace, you will need to upgrade the workspace plan to standard. You can access the link below to check the price of each plan…

Hi, @fletcher2014! Welcome to the community! I understand that when this new developer tries to clone a repository that belongs to you, Git is asking her to inform a password. In this case, I believe she is using HTTPS to clone, is that correct? Could you please share the message she is seeing when trying to clone the…

Hi, @Pogaku, Keerthi! Welcome to the community! By the screenshot you have shared with us, I understand you are using the Bitbucket server, is that correct? If that’s the case, I believe you have a hook enabled in this repository that requires a Jira issue key in your commit messages. Kind regards, Caroline

Hi, @Trần Thuỷ Tiên! Welcome to the community! Could you please confirm if you are referring to the Bitbucket cloud account that is linked to the email you used to create this question? Looking forward to hearing from you. Kind regards, Caroline

Hi, @leopold_assogba! Welcome to the community! The “Something went wrong" message usually comes with a 5xx response that shows a Sentry ID code. This code may give us some indication of what is causing this issue. In this case, could you please follow the next steps to find the Sentry ID, so I can further investigate this…

Hi, @josecarlosbcn! Welcome to the community! Could you please confirm if you are using your UI password while pushing the code to your repository or an app password? If you are not using an app password, could you please create a new app password as per the following document and try to push the code again? *…

You are more than welcome, Julien! I'm happy to help. Kind regards, Caroline 

Hi, @kriks! Welcome to the community! This is a new implementation made by the engineering team to our platform. From now on, all actions, including the ones that the author performs, will be notified. We understand that it may not be optimal for you and for that reason we raised a feature request asking for the ability to…

Hi, @Matthew Fraser! Welcome to the community! Recently, this command has been removed from our UI due to vulnerability reasons. We understand that this may impact the workflow of some developers, so we have already created a feature request to add the git checkout command to the UI again as you can check here: *…

Hi, @Julien Doyon! Thank you for reaching out to Atlassian Community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to your address. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind…

Hi, @Gajanan Sasane! Thank you for reaching out to Atlassian Community! Currently, it’s not possible to manage repositories access with Project Permissions, but I believe that by project, you mean repositories, is that correct? If that’s the case, in order to limit the visibility of the repositories under your workspace,…

Hi, @weightech! Welcome to the community! This limit is set to prevent abuse, requiring us to validate if it's an actual person with a real need for that. I went ahead and exempted your workspace, so you should be able to create more than 300 repositories now. Please let me know how it goes and feel free to share any…

Hi, Kamal! Bitbucket creates a temporary repository and creates a merge in the back end. This way we are able to show you what the final stage of the changes will look like once the merge is completed and if there are any conflicts. I hope this helps, but do let me know if you have any questions. Kind regards, Caroline 

Hi, @Zeineldin Elserfy! Welcome to the community! When cloning a repository, you can use either SSH or HTTPS methods. In case you would like to use SSH, I suggest you follow the process described in the following documentation to create an SSH key and add it to Bitbucket: *…

Hi, Lottan! Thanks for getting back to me. I was only able to reproduce this error when the branch did not exist either in the remote or in the local repository. In this case, I would like to ask you a few things: * Could you please confirm if the branch is created in the remote or in the local repository? * Could you…

Hi, @Martin Molzer! Thanks for getting back to me. Indeed, you will need to contact the admin of the repository you were invited to and ask them to invite you again, using the correct email. Regarding the academic plan, you don't need to worry as your old account is already under this plan, so nothing will change. Please…

Hi, Jeffery! Thanks for confirming that it worked! I'm glad to know that :) Kind regards, Caroline 

Hi, @Jeffery Joseph Faneuff! Thank you for reaching out to Atlassian Community! I have checked the workspace you mentioned and confirmed that this is under a free plan and there are 5 users in it, which is the limit for a free plan. By reviewing the invitations on this workspace, I understand you are trying to invite a…

You are welcome, Julian! Kind regards, Caroline 

Hi, @Julian Governale! Thank you for reaching out to Atlassian Community! Yes, a user who is added to a repository as an Admin will be able to add users outside of your workspace into this repository with direct access. They won’t be able to add users into a group as this is at the workspace level, but they will be able to…

Hi, @arun! Welcome to the community! I checked the workspaces you have access to and confirmed that there was one user who was invited 3 days ago and hasn’t accepted the invitation yet, so I believe this is the user you are referring to. Please let me know if that’s not the case. I performed an analysis on our logs and…

Hi, @kushasdosro! Welcome to the community! I performed an analysis on our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. This can occur when the system tries to send an email to the user and the account does not exist yet, is not activated, or it rejects the…

Hi, @Sumathi Pundit! Thank you for reaching out to Atlassian Community! I checked the internal ticket you opened and was able to confirm the emails that are blocked. I performed an analysis on our logs and confirmed that the emails had a block on the server that prevented emails from being sent to them. This can occur when…