Caroline R Atlassian Team

Hi, @MarcGuerreroMolero! Welcome to the community! Could you please share with us how you are making the connection? Also, have you whitelisted the Pipeline IPs? * Pipeline IP list * Atlassian IP ranges Looking forward to hearing from you. Kind regards, Caroline 

Hi, @kamal.mohammed! Welcome to the community! No, this is not possible. Just to give you some context about the reason that this is not possible, a commit contains the description of elements such as the author of the commit, the content of the commit (the list of files + directories that make up this commit), the…

Hi, @Lottan Horev! Welcome to the community! First of all, I would like to confirm that recently, the git checkout command has been removed from our UI due to vulnerability reasons. We understand that this may impact the workflow for some developers, so we have already created a feature request to add the git checkout…

Hi, @Augusto Amaral Pereira! Thank you for reaching out to Atlassian Community! Recently, this command has been removed from our UI due to vulnerability reasons. We understand that this may impact the workflow of some developers, so we have already created a feature request to add the git checkout command to the UI again…

Hi, @Martin Molzer! Welcome to the community! Yes, it’s possible. We currently don’t have a process to exactly merge accounts, but we do have a workaround for that. This is what we could do: * As the second account that was created by mistake is empty (it doesn’t own any repositories), we can remove this account from…

Hi, @dhiman.das! Thank you for reaching out to Atlassian Community! Currently, we don’t return usernames or emails with that endpoint. For usernames, we removed them from the API to comply with GDPR: * https://developer.atlassian.com/cloud/bitbucket/bitbucket-api-changes-gdpr/ And for visibility of emails of team members,…

Hi, @Hao-Wei Tu! No, you don't need to do anything yet. Another support engineer will contact you to work on this case through that ticket. Kind regards, Caroline 

Hi, @Vik! Thank you for reaching out to Atlassian Community! Could you please confirm which pointer is spinning for endless time? We do have an open bug related to enabling pipelines in a repository and you might be being affected by this. You can check the bug here: * https://jira.atlassian.com/browse/BCLOUD-20669 If…

Hi, @Hao-Wei Tu. Thanks for proving the additional information to us. In this case, we will need to access the repository to further investigate this issue. I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an…

Hi, @xguntis. I have created the following feature request: * https://jira.atlassian.com/browse/BCLOUD-21438 I would suggest that you add your vote there (by selecting the Vote for this issue link) as the number of votes helps the development team and product managers better understand the demand for new features. You are…

Hi, @Jonathan B! Welcome to the community! Could you please check the value of $BITBUCKET_TAG directly in the YML file instead of printing from the Makefile? That will help us to take out the makefile related issues outside. You can use the following YML: tags: '*.*.*': - step: script: - echo $BITBUCKET_TAG Thank you.…

Hi, @Chatree Kunjai. Thanks for getting back to us. It's a bit hard to say what happened without accessing the build in question, so I have created an internal ticket for you using the email of your community account. You should have received an email with a link to the support ticket. Just in case you haven't received it,…

Hi, @DavidK! Thank you for reaching out to Atlassian Community! Could you please provide us with more details about dbt, so we can confirm this for you? You can share the URL to the service, use cases, workflow, etc. so, we could investigate and discuss this case. Thank you. Kind regards, Caroline 

Hi, Josh! Thanks for the confirmation, I'm glad to know that! Kind regards, Caroline 

Hi, @xguntis. I’m glad to know everything is working as expected now. About your suggestions to add the ability to search the users by email, you can either create a Feature request if you’d like that or let me know if you want me to open it for you. Kind regards, Caroline 

Hi, @Josh Anderson! Welcome to the community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to your address. In this case, I removed your email from this suppression list. Could you please confirm if you are receiving the notifications now? Kind regards,…

Hi, @Mubarak Adekunle! Welcome to the community! We announced in June that we are phasing out the use of user login passwords for REST APIs and git over HTTPS. We recently announced the first phase of this, where any user with an Atlassian account created on or after UTC 00:00 on 13 September 2021 must use a Bitbucket…

Hi, @Josh Beauregard! Thank you for reaching out to Atlassian Community! Currently, this option is not available in the UI, but we from the support team can remove the fork relationship between the repositories. In order to do that, would you feel comfortable sharing the repository name here? You can mask this with *** in…

Hi, @Einstein Toolkit! Thanks for the update, I'm glad to know you were able to signup :) Kind regards, Caroline 

Hi, @Roland Haas! Thanks for testing this and writing back to us. I reviewed this account and could see that this Atlassian account was still associated with an old Bitbucket team account which was blocking you from creating a new Bitbucket account. I have now removed the Atlassian account from your old account. Could you…

Hi, @Einstein Toolkit! Welcome to the community! I checked the code you shared with us and it says that this ID already exists. So I believe the problem is that the username you chose is already being used by another user on Bitbucket Cloud. Just to give you some context around this subject, usernames must be unique for…

Hi, replykate38@hotmail.fr! Welcome to the community! Checking your Bitbucket account, I can see that this account is linked to a workspace that has been converted from a team account. Bitbucket has removed the ability to log in using a team account so that's the reason you are not being able to log in/link this account.…

Hi, @[deleted]! Welcome to the community! I confirmed there was no blocker on your address that could be causing a problem to receive our emails. I have sent you a password reset and an invitation to one of my repositories and confirmed on our logs that these emails left our servers. Could you please confirm if you…

Hi, @xguntis! Thank you for reaching out to Atlassian Community! I understand that when you click on the dropdown, the user you need to add doesn’t show up. Could you please confirm if you tried to write their name to search for this user? The reason I’m asking this is that the dropdown may not show all the users, but it…

Hi, @Hao-Wei Tu. Thank you for the additional information. I couldn’t reproduce this behavior on a personal repository, in this case, this may be a repo-specific issue, possibly a bug from our side, or a browser-related problem. So, in order to understand this, would it be possible for you to confirm to us: * Which browser…

Hi, @Dusan Schiffel! Thank you for reaching out to Atlassian Community! The best option in this case is to use HTTPS with the password built into the clone command: git clone https://$username:$apppassword@bitbucket.org/<workspace>/<repo>/ As you are using Pipelines, you can set $username and $apppassword as secured…

Hi, @Hao-Wei Tu! Welcome to the community! In order to further investigate this case, could you please confirm if other users are seeing the same issue? Please feel free to share any additional information. Kind regards, Caroline

Hi, @wojtek-mentor! Welcome to the community! I can definitely help you with your issue too 🙂 I just would like to ask if you could please create a new question for your issue, providing details on the errors you see. We generally encourage users to create a new question for their issue instead of posting on someone else's…

Hi, @Muhammad Saleem! Welcome to the community! Could you please confirm where exactly you are seeing the word master in Bitbucket UI? You can share a screenshot if you want (hiding any private information). Thank you! Please feel free to share any additional information regarding this case. Kind regards, Caroline

Hi, @Rahul S. I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead. Once the ticket is resolved, feel free to share the…