Velizar Borisov Community Champion

Yes. Setting a filter as a public, means anyone who is logged in Jira (has valid license) will be able to see the results from that filter. In addition, there's another level of permissions, which the filter will comply with and that is the project level. That means the user should have permissions to a project along with…

Hi @Trevor Overstreet , You are right in your assumption. Jira data is retrieved and stored in the page, but it is shown only if the user has valid Jira license. If it comes to issues, raised through the JSM portal, they can only see certain fields like Summary, Description and whichever they are supposed to fill in the…

Thanks @Hana Kučerová ! As usual you saved me a lot time researching !

Hello and welcome to the community! Deleting a user should be avoided for many reasons. In most of the cases when you delete an user the places, where it was added (e.g. creator of a page) it will appear just as "Deleted user". When you have several deleted users it would be quite difficult for you to track who is the…

Hi @Maria Petkova , My wild guess is that's a UI problem either of the browser or the plugin itself. For better support you can ask directly the plugin vendor - k15t if they're aware of this problem. For doing so, you can use their platform to raise a request: https://k15t.jira.com/servicedesk/customer/portal/3/group/6…

Hi @Alexander Garkov and welcome to the community! Depending on what do you intend to do after the export you can either: - Export the whole space by going to Space tools (space administration) > Content Tools > Export. Here you can select what file to generate XML, HTML or PDF. Just be aware that you need the correct…

Hi @Magdalena Zhisheva , This cannot be achieved out of the box with the native Confluence features. Despite that, you might consider a third party tool (from the Atlassian Marketplace) for that or any software for automating steps (e.g. Selenium) Hope that helps! Velizar

Hi @Jai Lohia and welcome to the community, By default, confluence spaces are opened and the information inside can be seen by any logged in user. If you have admin permissions in Confluence you can check the global permissions for the platform. Also you can check your space permissions so you can assure yourself if the…

Hi @LinziBee and welcome to the community! When you log in Confluence or when you go to your home page you can find 2 useful links: * Recently worked on * Recently visited You can use them to easily find the page you have worked on. Hope that helps! Velizar

Hi @Confluence/UHP Administrator and welcome to the Community! The article you found is more about adding a user directory for the Confluence, rather than installing an SSL certificate. However it is possible to install such a certificate. It can be issued by any of the authorities around the world and installed directly…

Hi @Bruno Nunes Sampaio and welcome to the Community! By default, when a new space is created it comes together with a default home page. Every other page created in this space is positioned under your default home page. Basically, when you deleted the page at the "Overview" link, you have deleted your root page for your…

Hello @Николай and welcome to the community! At the server side you can check for a file called confluence.cfg.xml. It contains the setup of the database and it is located your home directory. I would start debugging the problem from there. Check up if somehow the settings gone missing. Other important files and folders…

Hi Amadeu, Jira Service Management has different licensing model. Being part of the site-admin group means you have root permissions for the platform, but you'll need to be added as an agent in the project in order to work on the requests and see all their features. Please check the following documentation for more…

Hi @joosiang13 and welcome to the Community! Are you using Confluence cloud instance? In case your Confluence is still up, but you can't access it with your account I would suggest you contacting the Atlassian Support directly. Best regards, Velizar

Seems like your Score ticket, that you're creating with the automation rule, is at the same level as the sub-task ones, meaning it is logically under the Task/Story/Bug level. If that's the case you might need to check your creation action and see what is the value for "Parent Issue" . If you need the Score sub-task to be…

It might be the case that you don't have any issues at all that are satisfying the criteria about the due date. Can you try place the same JQL in the Advanced Issue Search , just like @Alex Koxaras -Relational- purposed? 

Hi Vladimir, Looks the query you are using is not retrieving any issues so that's the reason why nothing has been updated. When you use the JQL inside the Automation , you can use "Validate query" which is positioned just below the JQL window. It will just check if there are any issues returned by your search criteria,…

Joining the race with our recent ACE event, where our friends Kate and Chris from Appsvio had a presentation! Chapter name: Sofia ACE Event name: How Customer & Organization Management can boost your Support Teams in JSM Date: 11/22/2022 Event link: https://ace.atlassian.com/e/mzxp9y/ By the way, that was our most…

Hi Aleksander, I think you fell into the case described here. Hope that helps, Velizar

Hi Fiona, Usually that behavior appears when there are some misconfigurations of the first column of your board. You can check them in the the right part of your board screen (the three-dots icon) and click on Board settings. Hope that helps! Velizar

Hi Ravishankar and welcome to the community! As Dmitry already mentioned, it's not possible with a built in functionality. However, if you are able to alter the logic you are using you might consider automating the creation of a Confluence page when a Jira ticket is created. Check this article for more info. Hope that…

Can we participate as QAs of the tasty production :) 

Hi John, Deleting content should be your final instance as it might be difficult to get it back. However, if you still need a fresh start I can recommend you to put everything in a single space and then just delete it. Hope that helps!

Hi Игорь! That's actually an expected behavior and it is around since confluence was firstly introduced. The background of the problem is the cyrillic alphabet appears with a special symbol when translated into ASCII. Here's one request that's still "Under consideration" about fixing this one. Hope that helped! Cheers!

Hi Cameron! So glad to put the first one in here! Having most of the customers in the Cloud on one hand, and acquisitions made every day all around the world on the other, raises the question of having a cloud-to-cloud migration tool. Probably this is a one, that will be answered during the AMA event, but is there a plan…

Hi again! If you need exactly a pdf export, I'm afraid you will have to look for a script how to do this. This article might help you. There's now way to export all the spaces in a single pdf. However, you can use the back up settings to get all the data you have packed up in a single zip. Check this piece of documentation…

Hi Jamie, Do you use external user directory, such as Microsoft AD? It is possible the link between your Confluence instance and the user directory to need to be recreated.

That's amazing! Exactly what we needed! Thank you, Curt!

Hi Christian and welcome to the Community! How are those Areas presented in your confluence? Are those setup as different spaces or pages?

Hi Zach! Have tried zooming in and out to see if the rest part of the page will display? It looks like an UI issue to me.