robert.nadon Specialist

Right using groups instead of roles is a solution; however in cloud I still have to add them to the project outside of the permission scheme in the people section, regardless of permission scheme. In DC and server that would be the solution. Plus that solution does not have anything to do with the project category, I would…

Yes that is the way we run our server. We have a corporate cloud Confluence, and both a cloud and an on prem Jira (currently server moving to DC) they both connect to the same confluence through the application links no problem. Create Issue from Confluence give a select list to choose the Jira you want the issue created…

I did it. In cloud use the rest API to get the fields. This URL will work: https://{YOURSITEHERE}.atlassian.net/rest/api/3/fieldconfiguration/{FIELD-CONFIG-ID/fields?maxResults=2000 Now replace the {CAP} items with your specific values. To get the field config ID just go to the field configuration and look at the URL the…

I have to do this for cloud and will see if I can get back with a good answer. I know it has been a while but better late than never :-) So far two windows side by side is the best I could find as well but there has to be a better answer. For me a field configuration on matters if a field is hidden or required so that is…

I agree with the article and second that kindness should be really shown all aspect of life. Sometimes as an Atlassian admin we get blamed for the occurrence and it can be difficult not to redirect the blame back to the user, especially if it is just a mere lack of understanding on their part. However, it is our job and…

Any thoughts on how to get a quick analysis of the complexity of a system? I voted for the above.

@Bridget the article we are writing has two authors is there anyway to put two names on it?

With a JQL search find all Issues that have a related to label issueFunction in linkedIssuesOf(project = CHLD1) and project = PRNT then bulk add a label Then do the same for the other projects. The tricky part is to create a JQL to find all issues. This would help: https://jira.atlassian.com/browse/JRASERVER-23244 Also…

Right that is what I used to see now I see this:

Have you checked your global permission for "Browse Users". That is 99% chance the issue. If you are an site administrator for Jira type gg then global permissions, or go into COG -> system -> Global permissions.

ALso the Ctrl C Ctrl V is for windows platforms for Mac it is I believe it is command c and command v.

It is not under table options, it is to the right of the edit. And do not select everything in the table. Simply click inside the table and look for the arrow at the top right.

Hi Barb, You can revile the <- -> resize button at the top right of the table while in edit mode. This will toggle between a wider - normal width table. If you do not see that maybe you could show a picture of what you do see? I copy and paste by selecting the table and on windows CTRL-C CTRL-V again while in edit mode. If…

I still can from within the issue. I cannot from the list/queue of issues. But if I click the issue and go into the issue I can click on it and get a dropdown

It is usually a permission problem. Do you set it to have the reporter be the email sender? If so does your boss have permission to create an incident? Is he a customer?

Is one of them a Next Gen and the other a regular project? My Next-Gen do not show issues while my regular ones do. Which template was used to create each project?

Right it has a unique favicon, as does Jira and Confluence. However, each of those tools has an admin section called "look and feel" whereby you can customize you favicon, header, and sidebar. Where as OpsGenie does not :-( Neither does Bitbucket from what I can tell. I just want to know if there is a way to customize my…

Hi Aggeliki, Depending on your logging level of your various packages (they can be Error, Warn, Log, Debug, etc (https://confluence.atlassian.com/jirakb/change-logging-levels-in-jira-server-629178605.html) You can get a whole bunch of warnings and errors. I have upgraded many different systems from Jira 4 all the way to…

They have a LOT written on that. Here is a place to start: https://www.atlassian.com/software/jira/agile-at-scale/portfolio-and-align IMHO the basis is this. If your company is a large enterprise that does scaled agile, like SAFe, and therefore has several teams and organizations that all need to be coordinated and…

Click on Checklist from the Program room in the top right. Looks like this Select the checklist you are interested in, it will appear at the bottom of the screen. Then edit the checklist. When editing you will see "Delete Checklist"

* We use cloud both internally as a tool for issues, as well as external customers. Furthermore we advise and consult customers on JSM bast practices and general JSM administration * Existing * It would depend on the material covered but if I had to choose I would choose 21-30 * Self paced, but with a way to ask questions…

I have a similar question. How do we add the "Create Major Incident" to an issue if it is not there. Is there any documentation on this? I found this Working with Major Incidents documentation but that did not state what to do if Linked Major incidents was not an option. So on the standard partner demo environment there is…

If your company needs help with a migration to cloud or DC, please let me know as we can help.

WOW. I thought the world new about this, in my communities that is the only conversations. It was a big announcement from atlassian https://www.atlassian.com/migration/journey-to-cloud Next year no new licenses, then product EOLs in 2024. Only cloud and DC going forward.

Yes but then it says that UTF8mb4 is unsupported. It doesn't really matter anymore as server is going away and MySQL is not supported in DC.

Thank you both, problem solved.

Thank you I actually am the Sys admin and always forget about turning things on in the administration portion! That fixed it. I truly appreciate the help.

Automatically. If you want to control the updates you should use Server or Data Center.

issue.getAssignee() Should work

Ooops my mistake. I can, I was one someone else's board that I had access to but obviously did not have all the rights as copy board was not there. It was when I went to my board.