Tomislav Tobijas Community Champion

Hey @Cindy Kohn , As this is a Marketplace app-related question, I'd maybe suggest reaching out to the app vendor directly. For ConfiForms specifically, you can find a list of support channels here. 👈 Alex from their team is also here on forums, so he might chime in, but it might be quicker to reach out to them via their…

Yes, this 👆 Managing these 'large entities' is much easier if you have/are using Assets. If that's possible, I would choose this over select fields in company-managed spaces. More info on Assets can be found here: Keep track of your organization's assets (with some neat examples as well) 📚

Hey @David Veit , Within the app, there are a couple of options when it comes to submodules. I think there are also repo-specific settings, like this: If you only want to change this for a specific repository: * Open the repository in Sourcetree. * Click on Settings (top right) > Advanced. * Ensure that any…

Hey @Marc-André Bouchard , You might want to take a look at this answer and the suggestions there. 👈 As for reports, I know some of our clients use these: * eazyBI for Confluence Reports, Charts, and Dashboards * Custom Charts for Confluence - Jira Dashboard Report | Tempo Now, for some serious business reporting, people…

Hey @Laurent Van der Velde , I agree that native tables are relatively limited... If you're looking for apps, some of these might be useful: * Table Filter, Charts & Spreadsheets for Confluence * Advanced Tables for Confluence Now, I'd maybe recommend reaching out to vendors with the list of your requirements for them to…

Hi @Oliver Eichenberger , Are you seeing any specific (error) message when trying to log in? 👀 Note that you can monitor Atlassian cloud status here: Atlassian Status > any incidents or outages should be displayed here. Additionally, you can check system health specifically for your instance and apps by following the…

Hi @JJ Gallant , You should be able to reach out to the billing team through here: Atlassian Support: Pricing, Billing & Licensing Apart from that, Brittany did create this article when it comes to reaching Loom support in general: Need help with your Loom account? Here’s how to contact Support (and get help faster) Due to…

I'm not a person who frequently goes to cafes or coffee shops. And that's mainly due to balkan mentality, which is to sit and drink coffee for hours... I was in a restaurant in Amsterdam yesterday with some friends from Croatia, and we noticed how everyone sits, dines, and leaves, while we were there for more than 3 hours…

@Praavin Raj Tamilvanen Quick check - did you try out v3.4.30 to see if the issue you've been experiencing has been fixed there? 👀

Hey @Mark Pliacnik , Yeah... Databases only support simple calculations as described here. We're mainly talking about sum, average, median, etc. 🔣 Potentially, you could replicate behavior in Jira. Team-managed spaces do support formatted fields, or you could also try JPD, which also has fields that support formulas.…

Hi @LEA又瑄 , Are you a Jira admin for your instance? If not, I'd recommend reaching out to them and seeing if they can troubleshoot what's going on. 👀 This is usually your IT department, who are also in charge of the Atlassian platform, or they can point you in the correct direction. 👈 Now, depending on the licensing tier…

Hi @Buy American , This could potentially happen if, for some reason, accounts were 'switched.' Have you checked which account you're logged into? If you haven't merged your previous/old Loom account and the Atlassian one, then that might be the reason. More on that here: Merge Atlassian and Loom accounts Another thing you…

Hey @Katherine Barako , Alex from Vertuna (vendor) might jump on here as well to provide some assistance, but you could also reach out to the product/vendor team directly via one of the following channels. 👈 Marketplace teams are usually quite responsive and helpful when it comes to their apps, so I would probably suggest…

Hey @John Small , When you say 'minimum time for an Epic' - are you referring to adding dates manually (either via work item itself or via timeline drag & drop functionality) or maybe referring to AI setting these start and due dates? 👀 I've just tried the timeline and using drag & drop method to set the value on the Epic,…

Oh, got it @Stefano De Santis Thanks for clarifying! This appears to be the current limitation. You can only connect one DB (per database entry field/column). There's an active feature request which you can track: CONFCLOUD-77815: Allow database view to connect to mutiple databases Not sure if there's any workaround you…

GPay for me 😅 It took me some time to start 'trusting' mobile wallets (mainly coz my parents are sometimes people who think everyone will steal their money if they start using something like that lol), but not having to take out the wallet, the cards and all of that saved me so much time and reduced panicking at the cash…

Hi @Stephen Dabney , I believe you should be able to reach out to support via this channel: Atlassian Support: Pricing, Billing & Licensing You can try using "Your Account" or "Other" category for "How can we help you?" input 👀 Once you fill out everything, that should raise a request where the billing & licensing team…

To be honest, it's a bit sad that Atlassian does not provide full functionality for Databases. In my opinion, new features like Databases should always come with basic API calls for the most common use cases (here: simply editing a database) as well as automation actions. Agreed! I saw this as quite a highly requested…

Hi @lesa_miller , I think some of my colleagues did use this integration once, but the last one I did was strictly through API (Jira <> PBI). Anyway, as this app was acquired by Tempo, have you tried to reach out directly to them? You can find their support channels here. 👈 They are usually quite responsive when it comes…

Hi @kshridvipa7878 , It kinda depends how you're connecting these two. Assuming we're talking about native integration, one of the first steps is to perform authorization > meaning, that would need to be done by GitHub admin. Although... after reading the linked docs, it seems you don't necessarily need to be a GitHub…

Hi @Eğitim Hesabı , Cloud sites may experience some downtime due to the regular maintenance policy (maintenance window) for cloud apps. Now, if you suspect this might be a bigger issue (system problem), you could also monitor Atlassian Statuspage for any reported outages. 👀 Lastly, you can always reach out to Atlassian…

Hi @Marcos , Custom fields can support up to 10.000 options (or something around that number). This is a high threshold and I'd say it's not recommended to have that many options for a single custom field. Anyway, 55 options are definitely supported for single or multi-select fields. More on fields types can be found…

Hey @Thomas Löschner , Yeah... unfortunately, this isn't done automatically. 🫤 What you would need to do is, within that same automation that archives the pages, also create a 'call'/action that will actually update the database. Now, actions related to databases are not supported at the moment. For example, there's this…

Hi @Arpit autviz , Have you tried using Basic auth instead of Bearer? I have to see how we got this configured on our instance, but @Rebekka Heilmann _viadee_ created a great article series related to service accounts: 👇 * A Guide to Service Accounts in Atlassian Cloud - Part 1: What they are (for) * A Guide to Service…

Hi @Stefano De Santis , Question - Where are you performing this search? Is it in the main Confluence search bar or are you using or referring to something else? I mean, as you found out, you can reference other Confluence databases, but I'm not sure if it's enough 👀 I might have translated your requirement wrong, so if…

Hi @Akmaral Imankulova , Are you saying filters completely disappeared from your instance? Any chance your Jira admin checked Jira administration to see if they are still there? If you suspect that this is a system issue, your Jira admin should be able to reach out to Atlassian Support and check out with them. Potentially,…

Hey @Raluca Vicar , You can use a similar approach as I've described here. In case you cannot cancel/remove the subscription yourself, you can reach out to the billing support team, and they should be able to help out. 👀 Cheers, Tobi

Hmm, I'm currently OOO, but I did a quick check. You could try checking this as well: The parent relationship in Data Center often relies on the Parent field being present on the Edit Issue screen of the sub-task's field configuration. ...If the field is hidden or not associated with the screen, the API might ignore the…

@Brede Fladen the process is mainly to try out everything until one thing starts working 😅 As written in linked thread, you could try out some of the methods mentioned there, or something like the following: * Clear Existing Credentials: Even though you've removed accounts in Sourcetree, ensure you also navigate to the…

Hi @Jeffrey Bistrong , Instead of using the Send message action, can you try using Send Slack message via Webhook? As part of the configuration, you can select there for automation user to be the sender. 👀 As for the previous action, can you share 'Rule details' and/or check who the rule actor is? If it's set to an…