Tomislav Tobijas Community Champion

Hi @Ismail Abdelkefi , What payload exactly are you sending/using for sub-tasks and setting parent on them? Also, it might be worth knowing which Jira DC version you have. 👀 Have you tried something like this: { "fields": { "parent": { "key": "PROJ-123" } } } or alternatively: { "fields": { "parent": { "id": "10001" } } }…

Hi @Tony Allsopp , The answer should be yes (but might depend a bit) - generally, all plans where limitations exist are per person/per account. E.g., each user can record up to 25 videos. Cheers, Tobi

@Laura Martin did you manage to solve this?

Hi @Jane Michael , You should be able to sort this out by reaching out to support team here: Atlassian Support: Pricing, Billing & Licensing I believe you can select the following to request the cancellation of the Loom subscription. Cheers, Tobi

@Neil Walsh any chance you've figured this out? It would be cool to see the full/final list if you've managed to find all the permissions you need to get this to work 👀 I've been playing with Service accounts on cloud, and when I saw there are almost 500 scopes/options to select, it was quite interesting to find those that…

Hey @Baojian Zhang , I would definitelly recommend reaching out internally to your internal IT department/team for more information on that. 👈 Based on the name of the company, I strongly believe they have dedicated personnel who are working on MCP integration and troubleshooting 🙂 If they stumble upon an issue, I also…

Hey @Christopher Gordon , Have you tried reaching out to Appfire directly? You should be able to see a list of support channels here. 👈 Their team can definitelly answer this and, potentially, make some changes directly in their database (probably as a last resort). I think I've only tested this app once, so I can't say…

Hey @Phillip Horstmeier , First, which version of the Crowd are you using? I mean, it's possible, but it kind of depends on your directory structure and which IdP you are using (Microsoft AD or something else?). 👀 I think, for Base DN, if you have something like this: ou=domain1,dc=example,dc=com and…

@Anand Chug you'll probably have to use pagination for that (as you've noticed, there's an API limitation). It's explained here a bit: In all cases, we'll use the Search for issues using JQL (GET) API endpoint. Pagination for this endpoint now relies on the nextPageToken parameter instead of the…

Mega job @Andy Gladstone ! Congrats 👏🥳

@Johan Thureson are you using Bitbucket cloud or server? Those instructions I've put there were for the cloud app. Also, I did test this on Windows and not sure if it will work on Mac 🤔

This happens to me almost every time I change devices (and it once happened randomly). You need to play around with sessions, incognito windows, and browser profiles (if you use those). It can get quite frustrating at some point to simply log in... I just can't recall now what the last thing I did was to 'fix' this. 👀 I…

Hi @Admin Themis , I'd suggest reaching out to Atlassian Support here 👈 It should redirect you to the Loom itself and the widget you can use to submit the ticket. In case you cannot reach Loom support from there (due to auth issues), you can try using the following channel: Atlassian Support: Pricing, Billing & Licensing…

Hey @jayme mullaney , You can show/hide the sidebar by using the 'double arrows' button or by pressing "T" on your keyboard. Sidebar shownSidebar hidden If I've missed the point, can you please share more details about what exactly the problem is? Cheers, Tobi

@Arkadiusz Wroblewski The main thing I would separate here is who is calling the API versus who the request is being created for. On the JSM side, creating a request on behalf of a customer is possible with raiseOnBehalfOf, so the request can still be opened for a portal customer. But the account making that API call is…

Hey guys, Quick update - feature request related to this created: COMPASS-207: Additional data on compass components smartlinks. Cheers, Tobi

Hi @Johan Thureson , Can you try following these steps: https://community.atlassian.com/forums/Sourcetree-questions/Unsure-how-to-use-the-API-password-with-sourcetree/qaa-p/3184506#M46897? Cheers, Tobi

Quick update @Shimoo Sota - here's the bug report for this: COMPASS-204: Selecting “Other” when connecting criteria in a scorecard returns “Error loading connection options” and prevents completing the connection. However, I've played around with this today, and it seems like the issue might be fixed. 👀 I can select…

@Jenny Haas interesting... 👀 Thanks for the additional info. I'm glad it's working now :)

@Christy Kennedy did you get this sorted out? I'm asking as I've noticed some unusual behavior last week, as well, related to some other elements (might be related to the global incident/outage that Akradiusz mentioned), but it seems to be okay now. 👀

Hi @Andrius , I'll just say that we've noticed a similar issue when it comes to Azure DevOps connection/integration. This started last week and was, potentially, related to a specific global incident that was reported around the same time. Now, we're mainly testing DevOps integrations, so we didn't have a big impact, but…

Hi @Dev E , As Arkadiusz said, this will most likely 'resolve itself' within a couple of minutes (or potentially hours). What also might have caused this is a maintenance window, as each site can have a small window where data is unavailable due to regular maintenance updates. More on that here: Atlassian Maintenance…

Interesting... @강호진 👀 Seems like a system issue for sure. What happened to me is that the work item was linked to second/latest work item I've created, but not the first one, which I've obviously linked. 🤔 I'd recommend reaching out to Atlassian Support and reporting this 👈 Feel free to link this thread if they need more…

Hmm @Anand Chug indeed 👀 What happens if you double-click on "List" item/value? Usually, something like this would work (but this is more related to Power Query and how it handles things/results: When Excel returns the "List" for issues, you usually need to perform a few extra steps in the Power Query Editor: * Click on…

Hey @changsm - quick check: have you tried updating Sourcetree to v3.4.30 (latest) to see if this appears to be an issue there as well? I know that there have been some fixes in the meantime, so I'm hoping this was resolved with the updates they've released.

Short update/info (as posted in other thread) - here are a couple of related reported 'bugs' for this: * SRCTREE-8243: Icon broke with 4.2.17 * SRCTREE-8244: The new icon has a white background * SRCTREE-8249: The mac app icon has white background Based on the number of reports, I hope this will be fixed soon. 🤞…

Hi @Rosemarie Kneis , On top of what Archana posted, it might look a bit different if you're on role-based access model (which is pretty similar to what Jira has) Anyway, the linked article explains how to 'map permissions' and which ones are used in the new permission system. Cheers, Tobi

One more thing you could use is to restore the previous version of the whiteboard > this essentially can create a new copy of the whiteboard (of that specific version) and will make it 'an active one' Not the friendliest UI, but well... 🫤 Also, there's this feature request CONFCLOUD-77808: Provide the possibility to set a…

Hey @Jenny Haas - quick question: are we here talking about complex whiteboard and objects? I believe whiteboards do have a limitation (around 10k objects), and if you're close to that number, doing a 'bulk move' could potentially fail. 👀 Also, have you tried moving them one by one to see if the crash will still happen? In…

Hi @Christian Holton , To add on what Arkadiusz said, you can go through official docs such as this one: Getting started with the Atlassian Rovo MCP Server As stated in the docs: * Data access respects Jira, Compass, and Confluence user permissions. * ... * Actual capabilities vary, depending on your permission level and…