Tomislav Tobijas Community Champion

Hi @LAL , On top of what everyone else said, updating product request settings is only available for Enterprise plans. There are some 'hot' discussions about this pretty much everywhere in the community, but I would suggest taking a look at the following (closed) feature suggestion: ID-7697: Prevent managed users from…

Hey @Jacob Faller , Could you maybe share some screenshots regarding this issue together with these examples of Epics that are 'wrongly grouped'? This (images/screenshots) could help a bit further whenever troubleshooting the issue someone is experiencing. Cheers, Tobi

Hi @Marvin , I would suggest reaching out to Atlassian Support with this question. I'm guessing all of your accounts (emails) are using a domain that is no longer in use (which would include organization admins as well)? Again, I've seen people reaching out to Atlassian to sort these kinds of things so that would be my…

Hi @Michelle Retzlaff , Is this question related to Trello? I'm asking as it landed in Jira Service Management product group. If it's Trello-related, I can move this question to a designated community group. For Trello, I'm not sure if disabling in-product notifications is possible as it is for Jira if you navigate…

Hi @Abdul Subhani Shaik , Can you maybe share which type field "T-Under decision analysis" is? Is it a text field, data field or something else? Also, what field is this customfield_10623? Also, I would suggest using Log action within the rule to see what this smart value you've used is actually returning. Something like…

@Marcel Biller my colleagues could probably relate with you about the dark theme 😄 I've been playing with a light theme and noticed that in Linked issues you actually have a 'filled' status color and pretty much everywhere else (e.g. using smart links in comments), only the border color of the status is displayed. I agree…

Hi @Marcel Biller , Are you referring to the new UI and changes related to statuses that came with that or some updates on the current UI? Also, have you been using a light or dark theme? I'm personally using a dark theme with a new UI on our main site and so far I can say it looks all alright. Cheers, Tobi

I'm missing two JSM-related ACAs: * ITSM with Jira Service Management Foundations * Jira Service Management Agent Essentials so my goal is to get these this spring or summer 🤓 I actually quite love going out to the terrace, bringing my laptop and a cup of coffee, and going through University courses while I prep. for the…

Hi @Nathan Baxter , From what I could gather here it's that you'd like to have one 'source' where you would like to maintain all your objects, and then you would like just to display one 'attribute' of any object within a Confluence page (e.g. IP address of one router, let's say)? Am I following this right? If so, I've…

[EDIT: my bad; I just saw that this is a bit older post; behavior might have changed a bit since then - as stated below this doesn't seem the be the case anymore] Hmmm @Zachary Wilcox , I've just checked this on one site I created just this Monday and here's how it looks for me. I don't remember having this group…

Hi @John Lee Hopkins , To confirm, is Timothy a user of the Confluence site? Are we talking about space permissions within a particular space? Also, can you share if you're on Free or some of the paid plans? I'm asking because on Free plan you cannot configure space permissions and you would have to upgrade your plan to do…

Hi @KOBAYASHI HIROKAZU _JALDX HPI_ , As got from the error message, it appears that this system user doesn't have appropriate permissions. Just to confirm - are we talking about team-managed or company-managed project? If talking about company-managed, navigate to Project settings > Permissions and check if Project Role…

@Amal C hmm. And this appears only on linked issues and not anywhere else (e.g. Assignee field, comments...?) I've checked on a couple of instances and it seems to be working fine. I was thinking that maybe profile photo visibility is set to Only your for some users (if you would navigate…

@qonrobert hmm. I've just tested it on a couple of issues with one integration to Free Slack instance and it seems to be working fine. Whenever there's a comment on an issue that contains the string 'QA' and the issue is updated or a comment is updated or created, a notification arrives in the designated Slack channel. No…

Hey @Pamela Gustavson , Apologies for leaving this in the cold. The laptop went to a service and alongside that, all 'open' questions too. I've just got it back so I'm seeing some things just went under the radar from my side. 😕 Have you managed to find a solution? If not, you could potentially reach out to Atlassian…

Hi @Rune Rasmussen , From my experience, I can say I'm more in favor of using fixed width. I've explored using both, but somehow, I prefer fixed width more. When going full width, a page can easily feel overcrowded with the content - especially if you're using a couple of columns in a layout. I'm maybe thinking of trying…

Hi @qonrobert , Did this only stop working for this particular project or the whole integration with Slack is not working (talking about Jira project > Slack channel notifications)? 👀 If you remove the existing connection and re-add it again, can you check if it's working then? 🤔 Cheers, Tobi

Hi @Amal C , Are we talking about the profile image of the Assignee in the Linked issues section? If so, is this something that was working okay before? Is only one or multiple users experiencing this? Also, are linked issues from other Jira (software or business) projects, or just from other JSM projects? Cheers, Tobi

Hey @David Meatte , I can say I understand your point of view. As @Italo Lobato mentioned, the Support team raised a new feature request related to your question/request and the best way to express your concerns would be to comment on a mentioned ticket together with the reasoning of those (and I can see you already…

Hi @Cristina.Malasinca , You could check where each guest has access to by navigating to Confluence administration / Settings > Security > Global permissions and selecting Guests tab. Basically, this would be the URL: https://<sitename>.atlassian.net/wiki/admin/permissions/global?tab=external where you can just replace…

From what I'm getting here @René Sodemann, you're trying to connect external source with Confluence Database itself? Is it like one time thing or you're just trying to migrate items from one source to another? If you're trying to 'sync' data into Confluence Database, you might want to check Confluence REST API for that…

Hey @Xuanming , As @Valerie Knapp said - this functionality depends on the Resolution field. Here's the official docs related to it: Best practices on using the "Resolution" field There are many native functionalities in Jira that depend on the "Resolution" field. Some of them are (and they are not restricted to): - Issues…

This threw me back in time a bit - I just remembered how much I loved chilling on my backyard swing, listening to music, and coming up with cool ideas (I’ve always enjoyed building things). As you grow up, I guess it becomes harder and harder to find time for yourself, especially as you're surrounded with numerous sources…

Hi @Jesper Lindberg , Just to check - are we talking about Team Calendars in Confluence? Cheers, Tobi

Hi @Evgenii Gushchin , Based on my knowledge, you cannot 'restrict' searchable users based on the security levels. I've tried searching for any open suggestions on the topic, but couldn't find any related to your question. You could reach out to Atlassian Support and discuss this further with them, and they could,…

Hi @Rasa , Quick addition to what Ste said, here's a feature suggestion related to this request/requirement: JRACLOUD-69298: Allow fields to be hidden/edited when certain group or users views a ticket i.e field-level security (although, as can be seen from the latest update, this is not being considered at the moment).…

Hi @varatha , I don't use ConfiForms so cannot help much here but I would suggest reaching out to the vendor directly via their support portal/form with this question as they can probably provide some better assistance on the matter. Cheers, Tobi

Hey @David Meatte , Each user could navigate to Profile > Personal settings > Email > Summary reports and disable that. (although, I believe this would be not sufficient in your case) As far as I know, there's no site-wide option to disable this. I've contacted Atlassian Support to confirm and will give you an update here…

Hi @Barbier , I'm not an expert in French so I hope you don't mind me switching to English. Regarding the issue - can you access this page via a web browser (whether on a desktop, mobile or any other device)? Also, do the pages have any restrictions? Is there an error message when accessing a page on a mobile device? Or…

I can absolutely relate to this journey, having spent a couple of years as part of a startup and witnessing its ups and downs. Startups often bring together amazing people, and I couldn’t agree more that open communication is a 'must' for navigating challenges effectively. 🤝 I also admire the point about leadership—not…