Tomislav Tobijas Community Champion

Ah yes - now I see. I have had to play around for a bit to see how different sites behave and can you link those somehow to get knowledge base integration running. A note before we begin, how it's usually implemented is that all products are under the same site/same domain. I'm not sure why it was implemented that way in…

No worries Sara! Here's one article I would suggest looking at as it describes the differences between Cloud and DC: How do you know if you are on Confluence Cloud or Server/Data Center? Although this thing with URL isn't necessarily true as since 2023/2024, you can also use custom domains on the cloud. So, I would suggest…

Hi @Arthur Barrella , Apart from configuring KB (as you've mentioned you already did) you'll have to set up an open portal for the project where you've linked this knowledge base. You can check out official docs here: Set up and manage portal access Basically, you need to navigate to Project settings > Access > Customer…

Ooo love it!! I've seen the recap for Loom but didn't know there's also the same thing for Confluence 😄 I got a recap for one site we're managing just a couple of hours ago but I'm still waiting to get the one for our 'main site' 👀

Hi @Moix Jacques , We're talking about JSM cloud right? I know Atlassian changed this sometime in December but I'm not sure if there official announcement related to that. If we're talking about cloud, unfortunately, you cannot modify this and 'return it to previous state' (as far as I know). Cheers, Tobi

@Claude it's a bit hard to debug this while not seeing the whole picture, but I can try. First question - from where di you activate new JSM product? Did you go through product landing pages such as https://www.atlassian.com/software/jira/service-management and selected Get it free, or have you used admin.atlassian.com >…

@Claude you could probably get some information from product switcher (top left as you said) as well, but I would suggest reaching out to your Org admin just to confirm. The whole setup could highly be impacted on how the organization itself operates, plus, as said, if you're using Enterprise products or not. Here's one…

@Sara De Jesus sorry for the delayed response can you maybe just share information about hosting type? Are we talking about Confluence cloud or Data Center (DC)? It feels like this is DC but I would just like to confirm. In case it's DC, can you share which version you're using? Cheers, Tobi 

Interesting solution @Rindert Slee. 👀 I can't say that I had this particular scenario/request so my answer is what came on top of my mind. I'm glad you manage to sort it out! And yes - as @Bill Sheboy said, I forgot to mention that these shortcuts and dragging cards this way on a board affects issue ranking (if you ever do…

As I'm afraid of heights, jumping out of an airplane is not an option 😨 I'm also not a fan of flying but I did fly a couple of times here, within Europe. HOWEVER, this years goal is to get on a transatlantic flight and attend Team in LA, so we'll see how that will go (although I haven't yet bought the ticket 😅)

Hi @Claude , Can you maybe check admin.atlassian.com > Billing and see if your existing Confluence is listed there? Is it possible that your Jira and Confluence are under two different organizations? Also, are you potentially using Atlassian Enterprise? Like, is any of your current products on Enterprise plan? To circle a…

Hi @Chakir Loutfi , I'm assuming we're talking about residence of data for particular products you're using within Atlassian Cloud? Anyway, here are some materials and resources on the topic: * Manage where your data is hosted with data residency * Understand data residency As stated in the support docs, if you would…

Hi @visby8em , Can you try using math expression directly in the field within Edit issue action (I'm assuming you're using this one?), and not necessarily advanced edit part of the action? For example, if the third field is also number type (where you're summing previous two values), automation could look something like in…

👏👏 on the 15th anniversary Sherif! Great updates! I've been using 'Improve Issue Description' for a month or so, and it works great 💪 It was just what I needed to prepare one demo last week.

Wooo 🥳🥳🙌 Congrats @Jimmy Seddon !! And good luck with the Agile & DevOps journey :)

Hah, interesting. 👀 Not sure why or how, but I'm glad it worked in the end 😄 Cheers for sharing!

Welcome @Daniel Gardner ! 👋🙌

Nice one everyone! 🙌🙌

As a huge fan of Lego (and Star Wars), I can just say hello and welcome!

In about 30 minutes from now, I will be completing my next Atlassian Certification! So @Jimmy Seddon , how did it go? Are we celebrating? 😄

Hi @Sara De Jesus , I'm not sure if we're talking about Confluence cloud or DC. As for cloud, once you add PPT attachment to a page, it is usually rendered and previewed as a (smaller) card. Once you add PPT as an attachment on current or any other page, you could use Office PowerPoint macro to embed the presentation into…

Hi @Rindert Slee , When you're dragging an issue to a different column, you should be able to chose the position of it by using these horizontal lines. 👉 However, if you got many tasks in a column and you would like to move it quickly from top to bottom for example (or vice versa) by using these shortcuts: * s + t - move…

Ah got it. I've never had this particular requirement so I could say this is a valuable insight. Thanks guys! As for filtering content, I've managed to find a suggestion related to 'saving filters/advanced search', so this might be something that could help in these scenarios (but again, it needs to get developed first):…

Interesting - I was not aware that you could place a link in the Home page. Although, Confluence Home was changed a couple of times in the past year or so. Anyway, Smart Links in the space navigation/page tree should be okay as they should be visible to everyone, although the display of the content depends on the…

Hi @Rhys Gottwald , I've never used Space Sync but I'm guessing if you could use Confluence search (quick and advanced) to just filter out spaces you'd like. For example, just to display results from master space(s). I'm not sure what's the use case, but would just embedding (or inserting) an existing page into new/other…

Hi @Barb Newkirk , As Rajarshi said, you would still need to be space admin to delete or archive a space. Here are some docs related to assigning space admin permissions: * Assign space permissions Additionally, as a product admin you could recover missing permissions for spaces you wish to delete or archive by following…

Hi @mibo , I'm guessing we're talking about Marketplace app from Stiltsoft when you're referring to Table Toolbox? I personally didn't use it much but if so, I would suggest reaching out to vendor directly via their support portal to see if they can assist you with this issue. Cheers, Tobi

Hi @Gerben Heinen , Firstly I was thinking Rovo but it would seem that results from prompting it would not be as expected; see Find similar issues already completed to assist estimation I would maybe suggest checking out the following community group - Atlassian Intelligence & Rovo in case someone has stumbled on a similar…

Hmm, I'm not sure if you'll be able to get that with native JQL queries and functions @Craig Gall . You could take a look at this reply from Trudy. For getting parents, you would usually use parent or parentEpic functions. However, these require specific keys for parents and I'm guessing you don't want that. Also, as you…

Hi @Robert C , Would you mind sharing a screenshot of where exactly you've used this link? I'm guessing we're talking about shortcut on a Confluence space (or somehow Home directory?) which would redirect you to Jira. Cheers, Tobi