Tomislav Tobijas Community Champion

Hi @김범년 , Are there potentially any page restrictions set on the draft page? Also, can you maybe share URL example (not necessarily site name or page ID)? Whenever sharing drafts, URLs are usually formatted smt like: https://<sitename>.atlassian.net/wiki/spaces/atltm/pages/edit-v2/<page-id>?draftShareId=<share-id> I guess…

Hi @Lance Li , On the cloud, this is basically a 'visualization' of parent/child relationship if we're looking at the top part of the issue stating Projects / <PROJECT-NAME> / Epic / Story. I believe this is not visible in the DC version (I haven't been using that platform for some time now), but it actually replicates…

Maybe @Tanguy Crusson or someone from JPD team can check this out 👀

I don't drive that long distances anymore - everything is under 3 hours and I also prefer not to eat while I'm driving. However, when we were kids, I remember my dad making us sandwiches for longer road trips. These were absolutely amazing (I guess they were pretty much the same compared to those we would eat at home, but…

TBO, I've never heard of it but the platform looks quite cool! Might give it a go and check if there are any courses related to my personal projects (aside from Atlassian ones 😄)

Hi @André Matzke , Quick check - is this appearing only on specific browsers or on all browsers? Have you tried incognito mode? Also, are other users experiencing this issue as well? We've been using new UI on a couple of sites but I cannot say I've seen this behaviour yet. If it's a site problem, you could probably reach…

Hi @Maéva , Just to confirm - you'd like to store multiple URLs in custom fields which is URL field type? So far, I think that's not supported and I couldn't find any open suggestions related to this. However, you could probably create a new rich text/paragraph field and use wiki style rendered where you could then add…

Hi @Shasheekant Patel , As far as I know, this isn't supported either on the cloud or on DC. Basically, as soon as you set the resolution, CSAT will be sent to the customers if you have it enabled. There's a feature suggestion (pretty much what you're looking for): JSDCLOUD-3986: Customize what status to send the JIRA…

@Claude glad to hear that. As for the following However now it seems like the normal Conf. users don't have access to the JSM? They should be contributors automatically. Why is that not the case? Do you mean they would need to raise tickets on this JSM site/help center, or do they need to work on tickets (be agents)? You…

I stumbled upon this last week and shared it with my colleagues who are preparing for one DC to Cloud migration. I didn't have time to go through the course but they said it contains some good info and that they'll use it for sure 🙌

Cheers for sharing the bug link! I've added my vote on whether it might help to get this resolved faster.

@ori gal guessing it's condition. As the first automation sets Fix version, once you change Sprint, Fix version is already filled out/not empty. You'd probably want to remove AND fixVersion IS EMPTY part, or adjust the JQL somehow so it fits your requirement :)

@ori gal as Sprint is actually a list, just try this: {{sprint.last.name}}

Hi @Stefano De Santis , In the project timeline that's not possible. However, if you would use Jira Plans (formerly Advanced Roadmaps) then the option to group issues by Components is possible. Configuring Timeline in the project is relatively limited as there's this 'more advanced' version of timelines/Jira Plans. Cheers,…

Hi @Ryan Park , This was 'redesigned' sometime in 2024 - official announcement here: Modernized Content Topper - Beautiful & Dynamic Titles As far as I know, you cannot configure this - it's always the same if you have header image > 2 rows: one for emoji and another for title. 👀 I'd suggest leaving maybe feedback there…

Hi @ori gal , Few questions: * Can you share the audit log for this rule? (last executed one should do) * Can you confirm if the rule creates new version (if one already doesn't exist)? * How did you configure 'Edit issue' action within the branch? I've just created pretty much the same rule where, for Fix versions, I've…

Hi @Fedia Mehdizadeh , Are you saying you would like for attachments to be automatically sent via email as files and not as links? If so, there's an open suggestion related to it: JSDCLOUD-4086: Add option to send email to customer with attachment as files and not links On the other hand, if customers cannot open…

Ah, got it now. Yeah - right-click on any database cell will open up this menu for commenting, and clearing value... so you won't be able to fix/correct spell the text. Please share the conclusion here once you discuss this with the support team.

@Kandeepan, Nivetha I'm probably not the right person to ask as I don't work for Atlassian 😅 I guess the product team needs to review it first (and to get this prioritized, it should probably get some more votes). I've just checked and there are almost 6500 open suggestions related to Jira Cloud so it might be a while 👀

Might be. If you/they find a solution or a root cause, feel free to share it here (in case someone else stumbles on a similar issue). And, good luck!

@Magdalena SPYRA have you checked your personal settings? Here you can modify which in-product notifications you're receiving (including the one for when you're assigned to a ticket/item).

Hmmm. I hadn't tested that many integrations for auto-creating pages from Jira to Confluence but this seems quite interesting. I'll try to test this out as soon as I find some extra time. TBO, I'll be quite surprised if 'adding labels' isn't supported via this integration. 🤔

@John Borth 'Edit issue' is a particular action within a particular rule. I've referenced it as it's a frequently used action but to 'debug' this, you would need to check which notifications you're in fact getting and then try to find the automation rule that is performing these actions. Only then you could check if…

Hi @Frank D , Once you click on this 'handle', the macro toolbar does appear under the macro. But yeah - I believe 'handle' hovering the text or some other content can be a bit tricky sometimes. I guess this is a question for the design team. I would suggest reaching out to Atlassian Support and discuss it more with them.…

Hi @John Borth , For some actions (e.g. Edit issue), you can turn off notifications that are sent to users by expanding 'More options' and then by unchecking 'Send email when the issue is updated.' Although, there are some open suggestions on the topic such as: AUTO-602: Option to suppress in-product / in-app notifications…

Hi @Kirsten Coppo , Spell checks are usually performed by browsers you're using to access Atlassian products. (or you can use something like Grammarly) From my knowledge, I don't think there are any plans for adding spell checks as part of the product portfolio; at least not for the near future). Cheers, Tobi

Hi @Sujatha Selvaraj , I haven't used importing option from Jira to Databases but I'm guessing some fields are not supported. There are some open suggestions related to database imports. However, if there's no one related to your requirement, you can reach out to Atlassian Support and discuss it with them. Usually, they…

Hi @Polly Tielebein , So, within the Directory in Admin Hub, you've granted to user Confluence User product role? And even with that, the user cannot access your Confluence Home > https://<SITENAME>.atlassian.net/wiki? Did they try to use incognito mode or a different browser? I've seen a couple of cases where users are…

@Beth Woods hmm. I've tested this on our sandbox instance and it was all good. Feel free to share screenshots or your automation and audit log so maybe we can find what's the issue here.

Hi @Magdalena SPYRA , In cloud, notifications are 'propagated' throughout all cloud products and sites. Basically, you'll see notifications whenever you log in to your account. Now, when talking about: ...ticket is submitted to me first time... do you mean that someone created a ticket and assigned it to you, or something…