Tomislav Tobijas Community Champion

Hey @pradeep.jayaraman , I've been testing Xray a bit so cannot say I'm an expert. I can give it a go and check this out as soon as I have some extra time. However, you can always reach vendor(s) directly. Each app listing usually has support tab where there's a link to the partner service desk. Vendors are usually quite…

Hi @John Conneely , Kudos for the details provided here! One question though - are you trying to add labels directly from the automation rule in Jira? Or, are you trying to add labels from the second automation rule in Confluence? Regarding each variant/path: * If trying to do everything in Jira, can you maybe add delay…

Hi @Dominik Schanz , Permissions to see projects and issues is usually configured via permission schemes (if we're talking about company-managed projects; see the difference between team-managed and company-managed projects here). It's the same for software and business projects. What we usually do (if talking about…

Hi @Dimitrios Kouroumichakis , You should be able to use any approvers field - whether system or custom one. If you would navigate to Settings > Issues > Custom fields and find the custom field you're using for selecting approver(s), check the field ID. Next, you can use that field ID to get the ID of user account once one…

Hi @Fengxun Cen (Jason) , Can you maybe provide a few more details on how are you currently creating Jira issues from Confluence (screenshots would also help)? Are you using native integration (e.g., highlight the text and create Jira issue from there; see screenshot below), maybe by using automation or something else?…

Hi @Giampiero Celluprica , I believe that this AI feature only fills out Summary and Description fields (for now). As far as I know, there's no configuration option to change that. You might want to take a look at open suggestions related to this feature. If there's no open one related to your requirement, you can probably…

Hi @Everart Araujo , If I got it right, you'd like to copy summary once the ticket is created and add it as a comment. Is there any other content you'd like to add apart from the summary? I'm asking just to clarify the use case behind this requirement. In any case, yes - it's possible to build something like that. In the…

Hi @pradeepr1 , Side question - does this user who needs to receive CSV have access to Jira and issues you're trying to export? If so, you could maybe just create Excel and use Jira Cloud for Excel app which you could simply configure (one time) and just hit refresh once you need new data (or configure it so it refreshes…

Hi @lfaust , For 'tabs' - are you using a specific Marketplace addon? I know this isn't supported natively so that's why I'm asking. If so, maybe you could reach out to the vendor directly. They usually have a support portal link if you navigate to app listing > Support tab. Cheers, Tobi

Yes! See you in Anaheim! 😄👋

@Łukasz Zasadziński seems so they are 'forcing' everyone to transition to a new experience. I've just tested it on my private instance (the new UI was rolled out a couple of days ago), and same as you - even if I disable this, it still 'stays' with the new UI. > even though it says that I'll be moved to a new experience in…

Like most of the folks here, we've started with a basic meeting notes template but have customized it to our requirements. Also, as I sometimes end up with PM-related activities, I've been exploring what else is out there more and more lately 👀

Hi @pradeep.jayaraman , Can you maybe share some additional details of how are the tests executed within your Jira site? Test management is usually implemented by Marketplace solutions such as Xray, Zephyr and similar apps. Basically, there's no out-of-the-box solution so 'searching for test cases' is missing a bit of…

Hi @Tiberiu Mozes , I'm guessing we're here talking about Atlassian Teams? Is this user you're trying to add already part of some team or are they not a member of any team at the moment? Also, do they have a license for at least one of the Atlassian products under that organization? As far as I can see there are no…

Welcome everyone! (and thank you!!) Looking forward to seeing all the great things you’ll bring to the community 😊

I've chatted with the Support team about this and they confirmed there's no way to 'pull' parent or child value directly (by using smart values). However, they've created a new suggestion: JSDCLOUD-16024: Need Forms Smart value to fetch Parent and Child value separately from FORMs Cascading fields 

Hi @Beth Woods , If you're going to move forward with this approach where you have Requester field in the form, you could simply add field key within the form (e.g., "requester") which can be used within automation conditions > smart values condition. If looking at the example above, you could compare values…

Hi @김재훈 _Jaehoon Kim_ , Do you wish to make a project 'public' or do you just wish to add specific external users to a project? If it's the latter, you would need to invite these users to your site and give them Jira license? After that (potentially before inviting), you would probably need to adjust permission schemes so…

Hi @Steven Janvrin , Yes, you can deactivate a used on a DC instance. I would recommend checking official docs: https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html However, this would apply if you have users in your local directory. If users are synced from IdP, then you would need…

Hi @Niko Papamichail , I've never experienced this issue in the cloud platform. I'd maybe suggest reaching out Atlassian Support and giving them access to your site to try to replicate the issue. Support team usually has access to more information/logs so they can probably debug this quickly. Cheers, Tobi

Hi @Tammy Duong , I would say there is no 'standardized' solution to this. Whenever searching for content, we try to use native filters or search syntax as much as possible. Also using labels or some specific keywords on the pages themselves can help a lot. There are also a few suggestions based on general search or macro…

@Łukasz Zasadziński yeah - this is the new UI. You might try to check if there's an option to switch back to the old experience (temporarily) - navigate to https://<SITENAME>.atlassian.net/jira/settings/personal/general > scroll down to Jira labs and toggle off New navigation.

Hi @Łukasz Zasadziński , Can you maybe share a screenshot of how it looks at the moment? The new Jira UI is gradually rolling out (mostly to beta customers at the moment) - https://www.atlassian.com/blog/announcements/the-new-jira so that might be the reason for this change. Cheers, Tobi

Hi @himani , What you're looking at is new Atlassian Organization with Confluence as the only product (Atlassian Home is included). If you've created this, it would mean you're Org admin as well. Anyway, to remove product subscriptions and delete organization: * Navigate to https://admin.atlassian.com/ * If you have access…

Hi @Damo , Can you share some additional info such as which field type is this field "Team"? Is this the system Team field or are we talking about something else? ❓Although, I'm wondering - are you trying to copy Team value from parent to newly created child, OR are you trying to copy value from newly created child to…

I've been using Confluence for quite a while now. However, I still didn't find the 'right template' when it comes to meeting notes. Last week I tried Loom AI for Meetings and as far as it goes, it's a promising feature. I still need to test it a bit more to find out if it can replace writing down notes completely 👀 *it…

Hi @Ramli Mothi Chandrababu , Can you maybe share some examples (screenshots) of this truncated part? Side note - have you considered using Confluence public links? Cheers, Tobi

Hi @bazhena.kurzova , When you talk about 'description for each stage,' are you talking about information about each status in the workflow? If so, we have a couple of projects where users have created Confluence page or Whiteboard and explained the process flow there. Cheers, Tobi

@Jürgen Wieser yeah - I see the pain point with this 1-by-1 approach. Especially as it was possible to 'bulk set' Epic for all issues in the table. I know there were some changes to this feature, including updates to UI part. I've asked the Atlassian Support team for assistance here > to review the question (should get…

@Joseph Muzzio Reversing the question a bit, can users access the QR code associated with the asset? Or is that JSM license only? Scanning the code redirects you to the asset view of that object. That being, said, all object details are only visible to JSM licensed users (specifically those who can access Assets schema and…