Tomislav Tobijas Community Champion

Hi @Anthony Rita , I haven't worked that much with ConfiForms, so I guess the best bet, if no one answers here, would be to reach out to the vendor - Ventuna directly: ConfiForms - Data Forms & Workflows for Confluence / Support Vendors are usually quite helpful regarding troubleshooting or use case questions that end…

Hi @Jane Nguyen , I'm not sure if that possible, but maybe agents could navigate to Confluence (even if they don't have Confluence license) and try to use AI features when searching for content? 🤔 *screenshot is taken from an account that only has JSM customer product access (so I guess it could work for agents); I haven't…

@Mohit Jain as for OneDrive, you can check it out here: https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/#Import-OneDrive-documents

Hi @Elaine Cawthorne , The usage assignment should be based on the rule scope. As per official docs there's this: * ... * Rules scoped to multiple projects will be assigned to the product that has the highest monthly limit * E.g. Let’s say you’ve signed up to Premium plans for Jira and Jira Service Management.. And let’s…

Hi @Tom Xu , You would need to reach out to Atlassian Support and explain your situation there. Usually, they can assist you with login issues. Good luck! Cheers, Tobi

Hi @Mohit Jain , I'm afraid you won't be able to get the desired result with just native product/app functionalities. For now, you can only import content via Google Docs, Word or OneDrive (again, only .docx files). As listed in the docs, you'll probably have to turn to some Marketplace solutions, or you could try to…

Hi @Jonathan Glatz , You're on the right trail when it comes to copying/moving data. Just to clarify - when we talk about https://x.atlassian.net/ and https://y.atlassian.net/ > these are called sites or instances. Each site then contains set of Confluence spaces. Now, if you've already imported spaces via CSV, sometimes…

Hi @Denise McDonald , So, I've just tested this (by using Jira legacy macro) and it seems it's now displaying a total number of items/issues in the search query. Although I think I've tested this a couple of days ago and that it didn't display that info. Can you maybe check again and see if you're still experiencing this…

@Ricky Strohmeier I'd probably recommend reaching out to Atlassian Support for this one. Mostly because, as you said, it all worked before and now it isn't, and you haven't made any config. changes. I know this whole importing experience is in the works and I believe some improvements are being made, so it's possible that…

Hi @Graeme Wright , As far as I know, dynamic filtering isn't possible in Databases. There might be some relevant open suggestions on the topic. You can always reach out to Atlassian Support and ask them to raise a specific request (or update the existing one) based on your requirement. Cheers, Tobi

Hi @Namrita Anchan , Have you been using native or some custom gadget for visualizing information about the mentioned test cases/cycles? A lot of Marketplace vendors/apps have their own gadgets so it might be worth reaching out directly to their dev teams if you're using those. One thing worth mentioning is that Atlassian…

Hi @Pranav Arora , Have you managed to resolve this? Note that you'll need an open portal to use widgets. On the other hand, it really depends on what service/platform you're using for creating your webpage. I've only been implementing widgets on WiX sites and it worked as expected. Cheers, Tobi

Hi @HelpDesk Studioboost , I think this is currently under development > JSDCLOUD-13236: Virtual Agent for Jira Service Management as chat widget on external webpage You could potentially confirm this by reaching out to Atlassian Support. As for a workaround, apart from using intents (which you've already tried), I don't…

Wow! This looks quite promising to be honest :) We've been struggling with Jira Dashboards for a while now and have mostly redirected clients to Marketplace apps (if they are willing to pay for something like that), but this might be quite a decent thing if you don't have Atlassian Analytics. I'm keen to see development…

@Eva Ribeiro if that's completely native functionality, then I would recommend checking the official Cloud Roadmap and Admin Hub for recent releases on your site(s) - navigate to admin.atlassian.com > Products > Product updates. There you can (maybe) find release notes for this update you're seeing. Hardly Atlassian makes…

@Jason Green I'm not so much into combining Confluence with search engines such as Google. Anyway, I know for one option within "Security and privacy" which you might want to check, and that is "Hide external links from search engine". I'm not sure if that's selected by default or not. So, if you would navigate…

Yeah... For the Assets view (list), I doubt you'll manage to display that info. As for reporting (e.g. if you'd use third-party apps or REST API), you can probably just pull the referenced object and find the data you're looking for. I'd recommend discussing this with the support team, as maybe they have some additional…

Hi @Edy Eggenberger , I haven't experienced this (I don't have any playground instance which has so many restricted pages 😅) Have you tried accessing this via a different browser? Also, are other users also experiencing this? There's one reported bug which is related to changing the space key, which might result in this…

Hi @Joshua , Are we talking about some native functionality* for milestones or are you using some Marketplace app? *I know there have been some initiatives to develop this native functionality within Jira Plans, I'm just not sure in which phase it's in Can you maybe share some screenshots so we know what you are referring…

Hi @Marat Popov , You mean like adding a new field to the form, which would then be visible in the already submitted form(s)? As far as I know, nothing like that isn't possible. You would need to attach a new form and this one would have those new fields you've added via the form editor. Cheers, Tobi

Hi @Dd , Function now() doesn't accept relative offsets such as "-3h". You could maybe use something like updated >= -3h (it kind of depends on the use case/requirement and what you're trying to achieve). Or you could use something like startOfDay() instead. 👀 Cheers, Tobi

Ah got it. Thanks for explaining. If you would navigate to Project settings > Notifications > Customer notifications and check Public comment added notification > is option "Exclude person who cause the action" selected? I've just tested this and it seems that if I reply (via email) to a system notification I won't get…

Hi @Bianca Lasalandra , This is a fairly new feature > see Announcement: Get notified when email requests fail As far as I know, there isn't an option to disable this. There are a couple of feature requests related to disabling/customizing this notification: * JSDCLOUD-16507: Disable notifications for failed email requests…

Hi @Trevor Sheridan , Where would you like to display this information? In the Assets list view, Confluence, JSM Portal or somewhere else? The additional question would be, what's the use case/requirement here? I don't recall seeing someone needing this and I'm not sure if it's possible 🤔 Cheers, Tobi

Hi @Anna Nguyen , Just to confirm - is there an issue with this behavior or do you like to create something as described? The thing with this is that if you have an email channel enabled, you can set reply-to address for your service project. Basically, the process would be the following: * The ticket status is changed *…

Hi @Verena Gisler , I guess having an option/button to share Company Hub directly from the page would be nice. I tried checking open suggestions related to your question but I couldn't find one related to your question. You could discuss this with Atlassian Support. Support staff can open a new suggestion based on your…

Hi @Bo Yang , Regarding this you can release/ check in/ checkout files, it is quite good on documents managment Do you know if you've used any third-party/Marketplace addon or just a native attachments macro? Also, when you say "release/check in" files, what exactly does that mean? Native attachments macro is…

Hi @이돈건_파낙토스qc_사원 , As far as I know, there isn't an option to hide this information. I've also tried checking open suggestions but couldn't find anything. You could try reaching out to Atlassian Support to see if they have any additional insights. Cheers, Tobi

Hi @Lene Riis Jeppesen , I'm not sure if there are even any plans to make links/dependencies visible within Whiteboards. (I'd suggest trying to search JAC for open feature requests) But, you could maybe simply embed Jira Plan dependencies view/report + with that, you have some additional features such as filtering,…

Hi @Samarth Sharma , We're talking about pull requests here, right? I don't think you'll natively manage to get this; but yes - the idea is to use workflow conditions/validators to restrict changing statuses. People usually use apps such as JWME and/or ScriptRunner to achieve this > see the following thread. As for…