Tomislav Tobijas Community Champion

Hi @Theertha Sukesh , I was on vacation so just got back to this. Okay, you're using team-managed project here. Basically, the concept is the same - if you'd like to remove the field from that work item type, simply drag and drop it to the right side of the screen and click "Save changes". From the first image you've…

Hi @Altamash Heroli , I've just tested this approach and also tried using {{#increment}} and the value seems to update as expected. I'm not sure why you're not getting anything to be displayed in the email table. I'd check if that's possible to get via HTML rather than within automation (as mentioned earlier), but again,…

@Andrew Nyland , yeah, unfortunately, you can see things like these sometimes in the ecosystem. As Kieren pointed out, the best bet would be reaching out to Atlassian Support to see what they have to say about this (and if there are any 'fixes' that they can make related to your issue).

Hi @Ricky Strohmeier , Are you also using team-managed project/data import? If so, please see Andy's answer. Otherwise, we'd probably need some additional info about how you are trying to do the import, what field type is "Vorgangs ID" and such.

@Eva Ribeiro apologies, I just came back from vacation. Thanks for the screenshots. So, in the second image, you're saying there was option/work item type named "Notes" which you could add? If so, it must be removed from the work type scheme and that's why you don't see it. Now, as for the first screenshots, I'm not sure…

Hi @VINCENT DUPONT , I'm not sure about pushing new/updating comments from Confluence to Jira, but there's an open feature suggestion related to displaying all/latest comments on Jira items in Databases: CONFCLOUD-78770: Allow comments or latest comment in Jira issue as an option in Jira issue details field I'd also…

Hi @Alexander Herz , Is there any specific reason you're using custom code for value copying and not Jira automation? I mean, with automation, it's quite easy to get the desired result, and it will work for all/most field types. As for custom codes, I'd probably ask to maybe share what you've got so far (code itself) and…

Hi @Anandhi Arumugam _Cprime_ , I guess the question here would be, where are PDF certificates generated? If you're using some third-party system to generate the PDF, then I guess you could use REST API, which would attach that certificate to the ticket and then trigger some kind of automation that would send that…

Hi @Denise McDonald , Are you using Jira issues/work items macro? I'm not sure if they did any minor backend changes that would result in this UI change, but you should now be able to see the total number of items displayed in the filter. Should the query display only those 2 items, or should there be more? When you had '2…

Hi @Mike , I think I've recently discussed this with someone, just cannot find the thread now. I believe the only way to distinguish which email channel has raised this is by creating separate request types for each email address/accounts. *not a prettiest solution, I know... I've tried searching for open suggestions but…

I feel like whiteboards could be a cool way to 'get more marketers' onboard with Confluence. It's quite a cool content type which you can use to put all those thoughts in one place. I'll have to create a playlist of these videos and share it with the team once everything is out :)

Hi @Andrew Nyland , Are we talking about typography changes? I mean, can you maybe share any examples of before/now of what's changed? I know there were some changes announced back in January about fonts, icons, and such > read more here: Confluence is getting a visual refresh Now, this cannot be changed and is published…

Hi @datacore-bwelsh , Can you check if this is happening only to you or to other users? Also, have you tried using different browsers to check if the issue persists? Also, is this happening only when you add ORDER BY to a specific filter or in any advanced item search? I've tried recreating this in all scenarios all items…

Hi @Jacob Saunders , One thing worth mentioning straight away is that "issues" are being renamed to "work"/"work items" as we speak. You can read more about that here: It's here: 'Work' is the new collective term for all items you track in Jira As for history - Jira was initial built and used by software development teams…

Hi @Tessa Cools , Have you maybe tried copying an existing page and seeing if the copied version will still have issues in the editor? If it's the only page that's experiencing problems, I'd suggest reaching out to Atlassian Support and pointing out to them what's going on. Their support staff can see what's happening in…

Hi @Christy Kennedy , As far as I know, this isn't possible natively (or at least by using some workarounds). I've tried checking open feature requests related to your requirement, but couldn't find any. You could reach out to Atlassian Support and discuss it with them, and, probably, the support staff can create a new…

Hi @Vasudha.bhakri , If this has just started occurring, I'd suggest reaching out to Atlassian Support to see if maybe any backend changes were made. I'm guessing you're using Anchor link macro here? Also, is it not working for other users as well? Cheers, Tobi

@elfimag ah, got it. Thanks for clarifying! Unfortunately, there's no way to 'pin' those buttons/options to the top nav bar (at least not yet). Here are the newest official docs related to the new navigation: https://support.atlassian.com/navigation/resources/ I'd suggest reaching out to Atlassian Support and discussing…

@Eva Ribeiro hmm. Seems the screenshots you've mentioned are not here 👀 Can you try attaching those again?

Hi @Jason Dyke , I don't think there's a way to remove/hide this. I've tried checking if there are any open suggestions related to your question/requirement, but couldn't find any. I'd suggest reaching out to Atlassian Support and presenting this to them. They can probably create a new feature request if one already…

Hi @Jon Owens , I'm not sure why condition is not passing. Can you try using the following conditions - Work item fields condition > select "Organizations" and for condition select "contains any of". I've also used Assign work item action and it worked as expected. Cheers, Tobi

Hi @Mariano Gonzalez , Are you using Confluence native functionality - public links, or Marketplace app External Share for Confluence? (or maybe some other third-party app) If it's the latter, I would suggest reaching out to vendor directly (there should be 'Support' tab on the app listing) as they can usually help out…

Hi @Kim Loudon , I'm not sure if there were any backend changes recently related to CSV imports. I can see that available (system) fields for parent import are "Parent" and "Parent Link". I guess you could try adding the parent ID into 'parent' column in CSV and then map it to "Parent" field. I'll ask someone from…

Hi @Frank D , I'm not sure if there's any workaround to it, but there's an open feature suggestion related to your requirement: CONFCLOUD-76503: Provide option in Smartlinks (Embed and Card view) to view and configure Jira product discovery issue fields If you managed to find any workaround, it would be great if you could…

Hi @Raunak Maskay , Is there a question to this, or is it more of a statement? 😅 Finding a nice balance between the two can sometimes be hard (at least from my experience). It also depends on the environment, but in the end, it's about the company's readiness to adjust its processes and mentality to specific work…

Hi @Eva Ribeiro , Are we talking about Jira Calendar view here or something else? When you say "notes" what do you actually mean? Can you share maybe some screenshots so we get a better sense of what you're referring to? Cheers, Tobi

Hi @Aliaksei Vinahradau , Not a bad suggestion. I don't think there's an open feature request on JAC related to that. You can try reaching out to Atlassian Support with this request and they can probably create a new suggestion if one already doesn't exist. If they do so, please share the link here. Cheers, Tobi

Hi @Angie Allen , I don't think there's anything like that in the works (or even planned). Maybe try checking JAC to see if there are any related open suggestions based on your requirement. I guess the way to do so is to still tie goals to work items (e.g. Epic) and then add a specific "Team" to that Epic (or some other…

Hi @[deleted] , As far as I know, there's no option for this. Additionally, entries embedded on different pages will show all fields, which may seem unnecessary (especially if you're creating a new page from a view that has hidden fields). There's an open feature suggestion related to that: CONFCLOUD-81443: Apply view…

Hi @Akos Horvath , This will probably be a tricky one, and that's mostly because of those users you want to 'extract' and to whom you want to send the email. I've tested something similar for Page Properties macro so I would recommend checking that first > link. *basically, you'd need to play with page body content parsing…