Tomislav Tobijas Community Champion

@Tim Davis I've tested import this morning and it was working fine (as @Mohamed El-Berbawy also mentioned). However, I've reached out to the Support team and they should be looking at it as we speak. I suspect they might be creating new Bug on the JAC if they manage to replicate the issue. I'll share any updates as soon as…

...would Jira Service Management allow for the form to be shared with the wider company? @Lindsay Brook-Hartop, sure. Within JSM, there are portals and request types that can be configured and restricted if needed. With JSM, you could configure open portal (which would mean anyone on the Internet could submit a request),…

Hi @Lindsay Brook-Hartop , Currently there's no native way to share Jira forms publicly. Here's a feature request related to it: JWMCLOUD-744: Allow the sharing of forms publicly What I've seen customers do is create some kind of web form on domains they own and then use REST API to create Jira issues once that form is…

Hi @Scott Richmond , Smart buttons currently support only template flows which are visible in the right panel once you add this macro to a page. There's an open feature suggestion for connecting existing automation rules to smart buttons: CONFCLOUD-79704: Ability to set Custom Confluence Automation Rules to Smart Buttons…

Hi @Sam Chaalal , There seems to be an open issue for JWM (now business projects) related to List issue view and logging out/in: JWMCLOUD-772: The columns in the List View of JWM are reset to default after user logs out and closes the browser (there's also this suggestion) I'm not using List view that often so I didn't…

Woah! True description of detailed step-by-step guide 😀 There are some really cool examples and insights here. Thanks for sharing @Peter Matkovski !

Hi @Kerstin.Hares , If you're using external email address (your mailbox) I guess you could create automated response via mail handler you're using. 💡 When it comes to Atlassian emails, we usually do not disable email requests (when it comes to deprecating this functionality) but rather leave it running and create…

@Olga Pick glad to hear that. If you manage to find the root cause/solution I believe other community members would be grateful if you would share it here so that whenever stumbles on the same issue can debug it more easily. 🙂

@thumuluru.shreya thanks! As for logging values for custom fields, I was thinking of adding two Log actions. * Add Log action for Severity and Occurrence fields. * Run the rule on one issue that has Severity and Occurrence field values. * Navigate to the rule Audit log (see screenshot below) and expand the last execution…

Hi @Demolag , I would suggest reaching out directly to the vendor with this question. I believe this is a request form you can use: Support Request Form We didn't collaborate with Vertuna but, usually, Marketplace vendors are quite helpful and have decent response times to submitted questions or issues. Cheers, Tobi

@thumuluru.shreya can you confirm those are correct IDs for severity and occurrence custom fields? Also, as you stated, these fields are single select custom fields? 👉 I would suggest creating additional log actions for both {{issue.customfield_10324}} and {{issue.customfield_10325}} to see if you're getting correct values…

@Saira you would need to select specific space in order to use 'Parent' option/dropdown. 💡 Suggestion would be, probably, to create separate automation rules per space and within each rule you could then select current space and specific parent page. Cheers, Tobi

Hi @Mohamed El-Berbawy , I've managed to replicate issue on our sites. Although there's no open bug related to this, I've reached out to the Support team to take a look at it. I'll forward any info as soon as I get it. Cheers, Tobi

@thumuluru.shreya can you share some screenshots of automation rule and actions you're using (together with smart values and expressions within the rule)? Additionally, I would suggest using Log action to check out smart values, calculations, outputs and any other values you can get within the automation rule to debug…

Hey @Andy Gladstone , if "Atlassian Partners" aren't ostracized from this, I would like to take March 3rd 🙂

A bit late to the party but happy new year everyone! 🎉 Btw, in most of our cities there are no official fireworks: Fireworks are not used out of consideration for pets and fellow citizens for whom they are a source of stress and trauma. Environmental protection arguments have also been added to the list of reasons against…

@Colleen Gotling sweet and salty combo?! I'm a huge fan of those but never tried milkshake fries. 👀

I think I only drink milkshakes when I go to McDonald's. Milkshakes aren't really a big thing here, but during these winter days, hot chocolate 🍫 is definitely a favorite. At local coffeehouses, it’s usually served with a straw as a standard. I personally prefer mine without whipped cream, but sometimes I go for it—just to…

Hi @Luca Hins , From the end-user perspective I believe you cannot 'delete' old URL as it's used for redirection purposes. Although, it's not clearly stated how long old URL is used, I would say it's there as long as the original site exists. You could reach out to Atlassian Support regarding this question and,…

Hi @Brian Taylor , I'm guessing we're talking about mentions within text that's placed directly on the whiteboard? As you can mention users within whiteboard comments. Anyway, there doesn't seem to be open suggestion for it (JAC search query) but you can reach out to Atlassian Support to do additional scan of open feature…

Hi @Christina Hafele , Unfortunately, this customizing QR codes isn't something that supported yet. There's an feature suggestion on this topic: JSDCLOUD-10975: Customize Assets QR codes / print label tags (I would suggest voting on it and leaving comment related to your requirement as, that way, it might get developed…

Hi @Cecilia Hahn , To my knowledge, this isn't something that's supported within Confluence (yet). Although, It's interesting to see that Notion has something like that. From tests I've performed, users can select the content and then copy&paste it manually, but I'm guessing that isn't something that's viable enough. 🤔…

Hi @thumuluru.shreya , One way you could do this is by using Lookup table actions for 'mapping' select list options with specific (number) values. For example, create two lookup tables for each select list field (one for Severity and one for Occurrence): And then, assuming 'output' field is a number type field, you can use…

Ah, right. I'm not sure if that's possible within the issue view. I've managed to copy details from multiple issues by using List view. For example, > if you would select an Epic and child issues below it, and click on Copy to clipboard you could get a table within Teams once you copy/paste that content. Potentially, there…

@Eric Roetenberg based on the screenshots you've provided, I'm afraid you'll have to 'hardcode' project key (at least I can't think of any smarter way) or name within issue summary. As per official documentation: The issue smart values are used to access information related to the rule’s active issue, which is the issue…

Hi @Jeffray Hsieh , To quickly add on what Alex said, here's an open feature request related to your question: CONFCLOUD-58943: Create pages with templates in Confluence mobile Cheers, Tobi

Just to add on what Alex said, naming of the navigation pages is slight different on original and centralized user management (depends which one you're on), so here's an official docs on how to delete customer accounts: Delete portal-only customers Cheers, Tobi

Hi @René Politiek , From the look of it (and I'm kinda guessing here), it would seem that there's a template page containing 'blank' name. Although, I'm not sure how that happened as you cannot save the template without defining a template name. Can you maybe check your space and global templates to see if any is missing a…

Hi @Eric Roetenberg , Happy new 2025! 🎉 When referencing to automation rules, it's usually easier to 'debug' issues and problems people are experiencing if there's an example and/or screenshots of automation rules together with appropriate components (maybe together with rule audit log). Additionally, I think we would need…

@Jessica Gerken If you reach out to Atlassian (directly) I would definitely emphasize importance of data storage location(s); mostly when referring to user data. Here's a feature request related to this topic: CLOUD-11077: Data residency controls - user account information (recommendation is to leave a vote and drop a…