Tomislav Tobijas Community Champion

@Rajan Dangol sure. You can use the following smart value: {{dateLastUpdated.format("dd/MM/yyyy")}} For more info, I would suggest taking a look at the following documentation: Automation smart values - date and time 

@Torsten Oelschlägel yeah - system pulls data from your account and checks whether you're product admin for the site you've entered. From the attached screenshot, I'm guessing you have specific people who are site and org admins and these people can raise request for linked site/product. If you're not product admin, can…

Hi @Deepak Rai , I can just agree with the following: Here are some approaches I’ve considered: - Using Jira automation rules to calculate and populate custom fields. - Utilizing Jira's native dashboard and gadgets for visual representation. and say that I'm doing something similar on my personal site for calculating…

Hi @Torsten Oelschlägel , Just an additional note on what Harshit mentioned - this is a public forum so you might take that into consideration when sharing information such as site name/URL and email(s). In any case, on top of reaching out to Atlassian Support, in case there are any service disruptions (looking globally),…

Hi @Rajan Dangol , Instead of using branch, you can try going with Lookup pages action. Although Lookup action in Confluence automation is a bit more limited than the one in Jira, you can still use "Last updated" criteria for this particular case. And then, in the Send email action, you can make a list of all pages that…

Hi @Gajanan Sasane , If not specifying an user, does the system send notification to a channel configured within the webhook? If nothing is landing there either, you might want to check the webhook or potentially internal network or app security policies (security/network team within the org would probably be the one you…

I've never had some new year decisions and goals I would set as the year starts. As I usually enjoy what I do (or at least I tend to), doing all those 'small steps' mostly brings me some kind of joy. And by doing so, every year I could take a look back and see all the progress I've made. That's probably the one: Enjoy the…

Welcome @Summaira Mir ! 🙂👋

Hi @Patrick Costello , Quick answer regarding the following: If the automation runs once a day, is it just one automation? Does it add up all the issues it transitioned and count them? or does it count for every issue it checks? (We have about 70K issues) Short answer is yes - even if your rule performs actions on multiple…

Hi @Rasa , I would suggest taking a look at the following official documentation for importing attribute values via CSV: CSV import Also, you might want to check the following question/discussion related to this topic: Updating attributes on existing objects in Insight using .CSV Cheers, Tobi

Hi @Nivedita R , I'm guessing this is a specific Marketplace app to which your question is related. I would suggest reaching out to vendor support team with this request as they can probably give you advanced assistance on the matter. Usually, Marketplace apps have 'Support tab' on their app listing from which you can find…

Hi @Yaniv Ben-Dror , When referring to: ...unfortunately, while searching (in Smart Value) under 'issue' , I can't find 'subtasks'... I'm guessing you're talking about Smart Values Help Panel? If so, I don't think this specific smart value is displayed there, but you can still use it. Additionally, you can maybe leave a…

Hi @Ashley , Unfortunately, this is expected when it comes to Excerpt macro. Here's one feature suggestion related to include excerpt not breaking when excerpt name changes: CONFCLOUD-79140: Respective 'Include Excerpt' should not break when the 'Excerpt' macro's name changes I would suggesting voting and commenting on…

Hi @Ben Whyte , I'm assuming "Platform Health" component is added to SVNEXT-4505 issue as well? If so, this would then be expected as Plans behave in a way that if you would add specific component to a parent, you would still be able to see all child issues even if they don't have this specific component. You could change…

@Michael Van Zyl I can't be much of assistance here as I haven't been using PayU. I'm not sure if this is the right place to get support related to your initial question/problem as it seems that this issue you're experiencing is on PayU side which is not maintained by Atlassian. I guess web search for answer, or…

@Mirek I agree that having options to 'simulate' the number of executions on a monthly basis would be valuable. It might even be worth exploring how AI (or Rovo) could assist here, perhaps by offering predictions on a daily or weekly basis 👀. (@Sherif Mansour, could this be something to consider adding to the backlog? 🙃)…

Hi @えぬ , I'm guessing we're here talking about your Atlassian account. The answer depends if this account is managed by organization or not. In any case, all steps can be found on the following support page (regarding cloud environments): Delete your Atlassian account Cheers, Tobi

Hi @Ratom , On cloud, you can use IP allowlisting for specific Atlassian products. Although, this feature is available only to Premium and Enterprise plans. I would say this is the most related thing to 'restricting cloud behind VPN'. Cheers, Tobi

@Nayana Dodamanne I would suggest reaching out to your Jira administrator to give you this information. For server/Data Center, there have been a lot of changes over the time so the answer may vary. Here's one example of how you can check Jira version: where can I find the Jira version that I am currently using? As for…

What I would like to do with JPD and Plans is to color-code the timeline bar by status. If this functionality could be accomplished on the JPD timeline-view, that would still be fine. @米岡裕矢 yeah, I don't think that's possible at the moment. You could use in-product "Give feedback" option or try posting this…

@Deepak Rai have you tried testing rule which would only create issue(s) in existing project with web request? Just to be sure if it works/doesn't work on existing project. For example, this works for me: { "fields": { "project": {"key":"{{project.key}}"}, "issuetype": {"name": "Task"}, "summary": "Task Summary" } } Also,…

@Nikola Perisic I've checked multiple sites (more than 5 different environments) and none have "Comments" system field. As @Hannes Obweger - JXL for Jira mentioned, there's "Comments" field related to JPD (stated as jira.polaris:formula) but filtering issues by that doesn't work. On the other hand, there's a "comment…

Hi @paespi , I'm not using Confluence mobile app that much, but I would say it all depends on the system version you're using. I've tried checking open bugs related to the app, but couldn't find anything related. I would suggest reaching out to the Support team with this as they can maybe provide some additional info and…

Hi @Deepak Rai , Are you trying to create project and issues within the same rule? From the screenshot above, first web request is trying to create a project and the second (immediately after) is trying to create issues within the project created by first web request? If so, I think the project creation is 'not that fast'…

Hi @Fabian Esposito , I don't think it's natively possible. I've tried searching for this particular feature request but only managed to find similar one(s). One alternative would be using Marketplace apps such as ScriptRunner (if talking about cloud, then check this) or maybe JXL. Alternative would be playing with REST…

Hi @Scott Wettstein , I've never tested this integration so probably won't be much of a help here (although we're doing research on this topic for one specific scenario). Anyway, I would recommend reaching out to Atlassian Support with this problem/question as this is the official app and they can provide some more…

Hi @Hayley Tuller , Unfortunately, currently it isn't possible to limit what's displayed in search results when trying to link content or existing pages. There are a couple of feature suggestions based on this topic; for example: CONFCLOUD-80052: Improve search functionality in page's link insertion window "Search or paste…

On additional note, here's a feature request for supporting JPD date fields in Jira Plans: JSWCLOUD-27206: Support JPD fields to advanced roadmap plan 

Hi @米岡裕矢 , Date fields are not currently supported in Jira Plans. While global fields were introduced relatively recently in Jira Product Discovery (JPD), they also do not support adding date field types from Jira fields to JPD. As a result, Jira custom date fields (which are supported in Plans) cannot be used in JPD…

Hi @Michael Van Zyl , Are you experiencing issues with payments for Atlassian products? I would suggest raising a request to Atlassian Support (use "Technical issues and bugs") related to payment issues. Cheers, Tobi