Anna-BigPicture Atlassian Partner

@sujata Birajdar Step 1 - please click on "back up your Jira data." Once a backup is done, you can go to Step 2 - click "Confirm and run." The second operation will upgrade a database. Those 2 steps will complete the BigPicture upgrade. There is no necessity to perform any other operations :)

@Joachim Reinke Your permissions are ok. Are you a Scope Owner as well? We would like to investigate your case individually. Please provide more details (preferably supported by screenshots) so that I am able to shed more light on your doubts. Please raise a ticket via our Service Desk.

@Sujata birajdar A database upgrade is an indispensable part of every version upgrade. It's an update of the BigPicture database schemas in order to keep BigPicture data integrity. Without this action, our app will not work properly. However, before enabling a DB upgrade, make sure you have made a full Jira back up. 

Hi @Sujata birajdar I am Anna from BigPicture Support. I just have answered the question in this thread. Please follow the link. If you have further questions, please let me know. Best, Anna 

Hi @sujata Birajdar We are aware of this bug. Please be informed that it has already been fixed. We recommend upgrading your instance to the latest version available on the Marketplace - BigPicture 8.0.19. Important information - make sure you have a full backup before the upgrade. Best, Anna of SoftwarePlant

Hello @Rob Horan Please be informed that works on the article are underway, but the publishing can take up to 7-8 months. I need to consider that the White Paper we prepare may be at a too high level of generality with no references to your particular situation. Therefore I would like to encourage you to direct contact…

Hello @Cesar Barragan Let me shed more light on the logic behind synchronization. By default, our app requires two points on the timeline (in other words, two dates) to generate a taskbar and determine the start and endpoints. Those points in time are the task's 'Start date" and 'End date' and are stored as 'Start date'…

Hello Joachim, Could you please check if you have permissions in Jira to all projects that are not displayed?

Hello @Elaine Groenewald I hope you find BigPicture a useful tool. To display aggregated values for a Version/Release please check if you selected the type of aggregation (Sum or Sum without a parent). See my images as a reference. If you have further questions, I will gladly answer them. Best, Anna

Hello @Dmitry Nekrasov Please let me update you on Big Picture problems with JQL filters. We have already completed work on fixing the bug, and its current status is “Waiting for the release.” We plan to release the bugfix version in the first week of February. If you have further questions, I will gladly answer them.…

Hello @Petra Strobl Answering your basic question, yes, we plan to introduce the feature that will allow a user to create multiple baselines. At the moment, we don’t have ETA. However, you can follow the functionality development in the ticket ONE-23419. Please note that it is best to open it in the incognito tab of your…

Hello @Ed Pittenger In this case, we would like to investigate your case individually. If the problem still occurs, please provide more details (preferably supported by fine-grained logs and har file) so that we are able to investigate the issue further. Please remember to raise a ticket via our Service Desk for future…

Hello @Ed Pittenger , First of all, I am sorry for the inconvenience. By default, all data are saved. BigPicture remembers the last view, and view refresh should display the last column setup. Please have a look at my video, where you can see proper plugin behavior. Could you please shed some light on your issue? Which…

Hello @Support IVèS I am happy that you decided to give a try to BigPicture. I do hope that our plugin will make resources planning more efficient. I am deeply interested in your feedback. If you have a chance, please share it here or directly via our Service Desk. If you have any further questions, just let me know. Best,…

Hello @Elaine Groenewald According to my understanding, you want to exclude from Program scope tasks in "Done" status. Please use the JQL filter, which narrows down your scope by excluding solved tasks. JQL: statusCategory != Done However, if you want to keep the full project in BigPicture Program and occasionally filter…

Hello, Many plugins may offer process automation. One of them is BigPicture/BigGantt. If you have BigPicture, please let me know. I will help you to investigate if the described behavior is related to our addon's configuration. Best, Anna SoftwarePlant Support

Hello @Bjorg Olafs By default, BigPicture 8 displays recently set up Scope View and automatically collapse all subtasks. Would you please be able to confirm if you still face problems with your plugin? If yes, we would like to investigate your case individually. Please provide more details (like base URL, XHR) via our…

Congratulations everyone & all the best in 2021!

Hello @Mariya Please take a look at BigPicture/BigGantt. It may be the answer to your needs. Given the use of repeatable configurations (templates), BigPicture gives the possibility to set up any number of default Boxes (programs, projects, or projects phases) - flexible, high-level containers that come preconfigured,…

Hello @Lee Street Let me add just a few words about BigPicture Project Management & PPM. The tool can immensely increase your effectiveness and facilitate everyday work. You can use the plugin to prepare your project schedule, visualize dependencies, track the execution, and generate reports by aggregating your task data.…

Hello, BigPicture may influence Due Date fields, even if the power-up is disabled. To solve the issue, please go to Trello Setting and click "Revoke" in BigPicture section. See my image as a reference. Best, Anna SoftwarePlant

Hello @Rob Horan The two apps - BigPicture and Advanced Roadmap can be utilized together to get the maximum benefit out of Jira. Currently, we are working on White Paper that will take a closer look at how to configure Both apps such that they do not conflict with each other and address the limitation of such a solution. I…

Hello @Jeanette Tajcnar Indeed, scope of a Program in BigPicture/BigGantt can be base on any Jira filter. More information you will find in our documentation. Moreover, you can set up the task structure that fully reflects your needs. In case of further questions, please let me know. Best, Anna SoftwarePlant

Hello @Mitch Kulberg In BigPicture/BigGantt, you can automatically create a no-limited number of WBS levels. Task Structure can be created based on both build-in task attributes (e.g., Epic link, Component, Version, Sprint) as well as any links. Please le me know if you need more information. Best, Anna SoftwarePlant

Hello @Pierluigi BigGantt is a tool that may meet your expectations. It’s is very functional in supporting the monitoring and control of project progress. You can use it to prepare your project schedule, visualize dependencies, and track the execution. Issue statuses are displayed not only on a single task level but also…

Thank you, @Martin Härri Let me add a short summary for other users. The base on proper Team field synchronization between Jira and BigPicture/BigGantt is a mapping. You can set it up in Jira Administration >> Manage Apps >> BIgPicture Technical Configuration >> Modules >> Resources. Teams by default are mapped to Labels…

Hi @Jack Brickey Thank you. I am glad to hear that the app is appreciated :) 

Hello @Veronika Eder Exactly, let's start with checking your Tasks Configuration. Please go to Jira Administration >> Manage Apps >> BigPicture Technical configuration >> General and check if Start & End dates are synchronized properly. In your case, both should be synchronized with Jira custom field Start & End Date, as…

Hello @Sriram Baskaran Jack has mentioned BigGantt is one of the tools that can meet your expectations. From my side, I would like to add that BigGantt is a very effective plugin that supports monitoring and control of project progress. You can use it to prepare and visualize your project schedule or roadmap, track the…

Hello @durgaprasad kinthada Could you please precise the expected outcome, please? Then I can tell you if BigPicture can meet your expectations. Best, Anna