Anna-BigPicture Atlassian Partner

Great notes! Thanks @G subramanyam 

Hi @Sandra Carrillo BigPicture retrieves Tempo data from 5 areas: Workload Schemes, Holiday Schemes, Teams, Team members, Skills, and Resources. Considering the fact that the internal issues do not update Tempo Holiday Schemes, vacations generated in this way won't be synchronized with BigPicture. As internal issues are…

Hi @María López At the moment it's not possible. However, we are continuously working on BigPicture enhancement, and we are aware that this functionality is beneficial for our clients. Therefore, it's already on our Roadmap. At the moment, we don’t have ETA. However, I enclose the link to the feature request ticket so you…

Hi @joehardin Please be informed that all our development work related to the BigPicture Trello platform has been temporarily withheld. It does not mean that we gave up on the development of our Power-Up! We are intensively working on tasks that will enable us to enrich BigPicture with additional functionalities. This year…

Hi @Shahid Muhammad You can find detailed instructions on the BigPicture wiki page. Here is the link: Import from a file. Let me know if you have additional questions.

Hi @Saqib Dar Does the problem still occur? This article may be helpful regarding Start & End Dates synchronization: BigPicture tutorial - Dates synchronization. Please tag me if you have further questions.

Hi @kishore chava As @Fabian Lim mentioned, BigPicture can support you in managing cross-project boards. The Board Module in BigPicture is a powerful tool to visualize and highlight new feature delivery dates and cross-team dependencies. The Board Module is very helpful during planning sessions as it can show capacities…

Hi @Rikhard The answer is yes. BigGantt enables creating templates with a predefined tasks set. A template is based on Basic Tasks, which can be converted into Jira issues in just a few clicks once a plan goes live. So you can transform your sketch plans into the actual ones in a flash. On our wiki page, you will find…

Hi @Semih Hotan Due to inline editing, you can change Start and End Date directly in BigPicture/BigGantt. Changes will be reflected in Jira immediately.

Hi @[deleted] Links between tasks from different projects are displayed in a pop-up window when you hover your cursor over a given epic. See my image as an example. Please remember to map soft links in the App Configuration, more details you can find here.

Hi @María López There is the possibility to display BigPicture gadgets on Confluence; however, this option is available only on server hosting.

Hi @[deleted] Just go to a given Program in BigGantt >> Configuration >> Tasks >> Scope definition and remove a Jira project from Automatic rules or simply delete the entire BigGantt program (Overview module >> tool icon >> delete).

Hi @[deleted] Please, raise a ticket via our Service Desk, providing us with more details (like the base URL). This will allow our product specialists and developers to investigate your instance individually BigPicture Team will gladly help you to resolve the problem.

Hi @[deleted] Do you struggle with any issues? Maybe I could help. Regarding your question: you can disconnect your projects by removing them from the BigGantt programs' scope.

Hi @Praveen Bigpicture should not interfere in any way with Jira instance performance. Therefore we would like to investigate your case individually. Please get in touch with our Support Team via our Service Desk, sharing more details. BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and…

Hi @Sandra Carrillo Please be informed that the issue was fixed in BigPicture 8.4.7, which is already available on the Marketplace. Let me know if you have more questions.

Hi @Henning Steinhorst Thank you for sharing the information! I am glad to hear that problem was resolved!

Hi @Krishna Raghavarapu You can use Kanban Mode to group your projects; see my image as a reference. Please be informed that functionality that will allow creating custom statuses for columns is already on our list details you can find here. Please note that its the best to open it in an incognito window of your browser.

Hi @Dawid Ankowski If you consider using a plugin - BigPicture/ BigGantt may be a good match. The apps allow to create automatic rules for a no-limited number of WBS levels. Task Structure can be created based on both build-in task attributes (e.g., Epic link, Component, Version, Sprint) as well as Jira links. Please let…

Hi @shona Please check our documentation to ensure you have installed and configured everything correctly. If yes, please reach out to our Technical Team to investigate your case individually.

Hi @Sandra Carrillo Please be informed that the issue was caused by the error, which was already identified and fixed. Currently, the fix is waiting for release.

@Dave Mathijs & @Heloisa Tiscoski Thank you very much for your kind words!

Hi @Ansar Rezaei Please get in touch with our Support Team via our Service Desk so our Dev Team can investigate this case individually.

Hi @nadia.albayati The other option is to install a plugin like BigGantt. The tool provides easy visualization on a timeline for every WBS element (epics, initiatives, stories, tasks, sub-tasks). Moreover, BigGantt supports project management in every phase, helps to plan, manage and track the projects. You can measure the…

Hi @Coco S Chaussée If you consider using a plugin - BigPicture may be a good match (this tool was inspired by the SAFe framework). In BigPicture, you can create automatic rules for a no-limited number of WBS levels. Task Structure can be created based on both build-in task attributes (e.g., Epic link, Component, Version,…

Hi @Kulgaurav Indeed, to pause an ongoing task during resource unavailability, you should use Resource Manager (which also works with Tempo integration). Please bear in mind that these changes may be reflected with delay. Moreover, a resource can self-report an absence in My Profile >> Manage Absences (check here). This…

Hi @Alexis Ramacciotti Please be informed that changes in scenario mode do not generate any events or changes to Jira. When you create a scenario, changes to your tasks will only be synchronized with Jira after merging.

Hi @fuessldo The export option is available to any user with BigTemplate properly installed. What version of BigPicture and BigTemplate you are use currently using? If it's the latest version - 8.4, plugins are compatible and the issue still occurs, please get in touch with our Support Team via our Service Desk, sharing…

@Piotr Wąsiewicz, the plugin behavior you described is not standard; therefore, please reach out to BigPicture Technical Support via our Service Desk, providing more details. BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and provide a solution.

@Atlassian 29495, the situation you described requires further investigation by our technical team. Therefore, please raise a ticket via our Service Desk. Regarding Jira support logs - please get in touch with your Jira Administrator.