Anna-BigPicture Atlassian Partner

Hello @Silvesta Ng Taking into account your requirements, BigPicture seems to be a good match for your needs. The Resources module provides essential information to manage resources both at project and portfolio levels but also can give an insight into resource utilization during a sprint. You can plan resources workload…

Hello @Jonathon Smith The Scope Definition section gives many possibilities to adjust the scope of your Program perfectly. One of the ways is narrowing down the scope by JQL Filter by, e.g., entering the JQL: issuekey != issueAkey. If you have more tasks you want to exclude from the scope of your Program, you can create…

Hello @Sofia Quintero Please, look at the article from the SoftwarePlant blog - BigPicture, Jira Align, Advanced Roadmaps (Portfolio), or Aha! – which one to choose? Then if you have more questions regarding BigPicture - just let me know. Best, Anna

Hi @Martin Härri, Thank you for your message. We have received your request and now working on it. You can expect us to respond to you soon with further information or additional questions. Best, Anna - SoftwarePlant Support 

Hello, We are aware that the feature described in the ticket ONE-16167 is important in everyday project management activities. That's why we decided to accelerate its development. Please be informed that it's already in the analysis phase. We plan to introduce it in 1Q 2021. You can follow work progress in the feature…

Hello @Dennis Schulte I am glad that you found a reason for your issue. We added an orange dot next to the Quick Filter icon for quick identification is there any filter enabled. If you want to know more about our plugin and its key features, feel free to join our webinar. BR, Anna

Hello @Espen Sandall You are welcome! Just let me know in this thread if you have any problem with BigGantt after reinstalling it. Best, Anna

Hi @Espen Sandall BigGantt connects to databases through Jira. So if Jira works properly, our plugin will work properly as well. You can disable BigGantt before migration to ensure that nothing interferes with the process and enables it afterward. Best, Anna Softwareplant

Hello @Ansar Rezaei I am really happy that you find my answer useful. There is no ETA for this feature yet. There are many requests in our backlog, and some of them do have a very high priority at the moment. However, I recommend following the request status and its Customer Rank. Best, Anna SoftwarePlant Support

Hello @Martin Härri The most probable reason for the warning displayed is a change in the Team field configuration. I need more information to diagnose your problem properly and introduce a solution. Please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-340364 in the title of your…

Hello @Yanbo Wu Integration with multiple Jira instances is not yet supported. However, there are works currently underway on the integration of BigPicture on a multiplatform level. We estimate to get it delivered in 2021. Please see our blog for more details. If you have further questions, just let me know. Best Anna

Hello @Roger Goldsbrough I am sorry for the inconvenience caused. Indeed, SoftwarePlant support is available from Monday to Friday. I am sure that today you will be contacted. Meanwhile, please tell me if the problem re-occurs after fixing the integrity checker error? Please go to Jira Administration >> Manage Apps >>…

Hello @Charlie Misonne To activate synchronization between Board and Gantt, you must enable Task Period alignment. Here you have 2 options available so that you can adjust task alignment to your actual business needs. Both settings are recommended for agile and non-agile teams who want to use BigPicture as a Roadmap tool…

Hello @Carlos García-Gáfaro We’re aware of this bug, and we’re working on a fix right now. You can expect the fix in the next bugfix release. However, if you need more detailed information regarding this bug, please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-336869 in the title of…

Hello @Mike Buening, I am glad to hear that you decided to try BgPicture. Indeed the tool was designed to help to build a Resource Plan based on resource availability. Please be informed that we are continuously working on BP improvement. In the latest version, BigPicture 8, we introduced new functionality, Workload…

Hi @Shanhan Bonham Please have a look at tracking possibilities in BigPicture. Please note that our tool can display Jira custom fields (Story point included) and aggregate their value both on the parent/epic and Project level. See my image below. Moreover, you can track children's statuses displaying aggregated data in…

Hi @shawneelambert Could you please specify your requirements regarding the tool? I would be happy to answer does BigPicture meet your expectation and to what extent it can support your work. Best regards, Anna SoftwarePlant Support

Hi @Ansar Rezaei , Expected progress in BigPicture 8 does not work at the moment. We are sorry for the inconvenience. However, we are continuously working on BigPicture improvement, and we are aware that our clients need this functionality. We plan to add a new feature: Expected Progress displayed in the column as a…

Hello @dbrandt , Would you please be able to confirm if you still face problems with loading? If so, please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-338125 in the title of your request. We will investigate your case individually. Best regards, Anna SoftwarePlant Support

Hi @Brenton Button, I will present an example box configuration that may help manage your case. You can create a basic task (visible only in BigPicture) and set its end date to your hard deadline release date. A basic task will also serve as a parent for your leads. Please apply the "Auto top-down" period mode to the basic…

Hi @thomas le corre I am happy that you started to work with BigPicture. The first step is to create a Program Box in the Overview module. Once it’s done, you will be redirected to the Gantt module with a link to Scope definition. When you click on “set automatic rules to define the scope,” you will be transferred to Scope…

Hello @With Jaganath , Just give me a sign are you interested in the BigPicture Project Management & PPM plugin to Jira. Then I can present to you which areas BigPicture could support. Anna SoftwarePlant Support

Hi @Antoine van de Cruyssen , As I mentioned in my previous message, the previous version restore is possible only with the Jira Server instance. For clients who are based on the Jira Cloud version, updates are done automatically, and there is no possibility of getting back to the previous version. Please confirm do your…

Hello @Egli Daniel The behavior you observe at your instance is particular, and this case must be further investigated individually by our Dev Team. Therefore I recommend you to contact the service desk directly: support@sofrwateplant.com and provide us more details like screenshots and log files. Best, Anna SoftwarePlant…

Hi @Yair Hougui , External links show dependencies between tasks within the scope of different Boxes. Unlike Internal Links they are not displayed as connectors, but as a chain icon next to the taskbar. However, you can display details like source and target task, dependency type, and mode, after clicking on a given…

Hi @Antoine van de Cruyssen We are very sorry for the inconvenience caused. We already have the feature request ticket in our backlog: ONE-28532. Please follow the ticket to be up to date with the functionality progress. Please note that it is best to open the link in the incognito tab of your browser. Moreover, I would…

Hi @PollyH At the moment you can synchronize subscope only via selected fields. However, we are in the continuous process of our plugin improvements. Your question is very interesting to us. Could you please provide us more details? We are interested which business process would support the functionality of defining…

Hi @Akli HAMRAOUI In the previous message, BigPicture was mentioned. Let me explain in a few words about the possibilities of tracking epics in our plugin. The Scope/Gantt module is a customizable task list. Using these modules, you can freely arrange columns, switch between views, and show aggregated values on a parent…

Hi @Akli HAMRAOUI In the previous message, the BigPicture plugin was mentioned. Let me explain in a few words about the possibilities of tracking epics in our tool. The Scope/Gantt module is a customizable task list. Using these modules, you can freely arrange columns, switch between views, and show aggregated values on a…

Hi @Egli Daniel The issue you experience is connected with the error that we already fixed. In the coming days, your instance will be upgraded to the latest bugfix version. However, if you want to fix this problem now, please contact SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-337466 in your…