Marc -Devoteam- Community Champion

Hi @Sofia Maridaki This seems a permission issue. check in users and roles if you have the project admin role or the permission scheme, if you have set groups on permissions in the scheme.

Hi @Jakeer No security levels can't be set on organisations, the can only be set to the same options available on a permission level in a permission scheme.

Hi @Jon McBee Yes there is a way. Auto scheduling is done on basis of Story points, issue ranking, any dependencies and release dates if any. You can achieve your goal in stages as below: 1. Do auto scheduling once and accept changes. It will do auto scheduling based on story points and Ranking in this first round. 2. Now…

Hi @Jakeer This is not related to security level. Security Level is based on agents able to see issue beased on their level of security set on the Issue Security Scheme. Customer access based on organisation is based on the customer permission level set in the project. If the customer is a member of both organisations,…

Hi @Shawn C Welcome to the community. There is no multi-excerpt. The solution provided by @Robert Reiner [smartics] is an option you can implement. Otherwise you do need a 3rd party app.

Hi @Pavan If you use AD, you should reset the PW in AD for that user. Otherwise check the Confluence logs on what happens when the user tries to log on.

Hi @Stefan Tanner Yes this can be done. In the rule in the description field, add the smart value: {{issue.description}} This will keep the original description.

Hi @Chandrashekhar Kavi This can only be done if you would create a custom field year and fill it with information. This is the gadget can only use Jira fields as axis options. Otherwise you would require an app from the marketplace on reporting that offers such functionality in its dashboard gadgets. You could look at…

Hi @Chandrashekhar Kavi I now would reach out to Atlassian Support. They might see a discrepancy on your instance, as all else seems fine.

Hi @Jonathan Costello You could use a custom field and the automation rules to count the links with: {{issue.issueLinks.size|0}} The rule could be triggered as you wish, but probably by a scheduler or link changes. Then use a filter to sort by the custom field. Still I wonder the reporting need, as for me the problem with…

Hi @Jaya This link is showing all security advisories and realted issues. This security advisory is related to you and yes you are impacted and will need to mitigate. Also at the end of the page you will find the minimum requirements where you would need to upgrade to Jira Service Management Data Center and ServerUpgrade…

Hi @Jakeer No you can't hide queues, they are an integral part of the JSM project. If you use security levels, what would be the reason, if the agens selects the other queue, it will show no issues, as they are not visible for that agent.

Hi @Muhammad Hassaan Welcome to the community. Here is the KB article from Atlassian how to connect github cloud with Jira cloud. I hope this helps you on your journey.

Hi @Stefan Tanner Did you remove the {{}} brackets, they are required?

Hi @Minmin.Zhang Welcome to the community. Deleting is not an option for me, as a best practice. Done issues or even cancelled issues have value based on the content, you might have fixed or declined topics and historical issues will give you contents why and how. Its also useful for audit trails on topics dealt with or…

Hi @Mariia Rustamova See the manual you provided. The text you want to specify on the telegram message needs to be specified in the Custom data field in the Send Web Request action. Smart values for Jira description is: {{issue.description}} Name, depends on what you want top show, I usually use:…

Hi @KAZUHIRO KOIKE What are the issue type specified for the request types on the portal (see request type) Then go to the workflows in your project, get the related issue type workflow and edit the workflow and loo at the transitions incoming on the Completed status

You already know where to be in Jira. Project Settings” -> “Automation” -> choose "Create Rule" follow the above image to create the rule. See this documentation

Hi @Tim.Parkes I can still see and set links as cards, even on my free Confluence Cloud. It might be something with your instance. Do all your user experience this, if so I suggested that you raise an issue at Atlassian Support . As it might be an issue on your instance. If no other user experience the issue, you could try…

Hi @박성민(학해) Where would you like to display this information, as dashboard, queues in the JSM project? The JQL keyword to be used is "Customer Request Type"

Hi @Tim.Parkes Welcome to the community Are "normal" smart links to other locations still usable as an inline card? If so, it might be something related to Figma, then raise a request at Figma and/or Atlassian

Hi @Sudhier Nannan Welcome to the community. This is indeed a non-existing feature. Do also know that this feature at least will surely not come on Jira server, as Jira server licenses and support will end on the 15th of February 2024 You are able to raise this as a suggestion via the Atlassian Jira

Hi @Jacob Smith I see this is a JSM project, notifications in the notification scheme apply to agents on the project. This content is not adjustable. I expect you are referring to the notifications sent to the customers, this can be found in the Customer Notifications setting in the project

Hi @Carmen Blázquez Jiménez Welcome to the community. See in your comment on Company Managed projects, you are on Atlassian Cloud AS you are on Cloud you have Jira Automation where you can accomplish this request with, or buy an App from the Atlassian Marketplace to extend the options you can do with workflows. Create 2…

Hi @Mariia Rustamova Welcome to the community. You will need to create an automation rule in Jira this rulle needs a trigger and optional a condition before the action (send web request)

Hi @Stefan Salzl I would raise a request at Atlassian Support. At least I can't find or know about more detailed information related the Confluence DB.

Hi @Sandesh TM Could you please share more information of your current rule? Screenshots on the configuration would help the community, to help getting to the issue of your request.

Hi @박성민(학해) You could create a scheduled automation rule that deletes issues after a certain amount of time after closure.

Hi @KAZUHIRO KOIKE I can provide you with some feedback. Your settings are ok. The Mark as done screen is related to the workflow used on the issue type. So check the transition or transitions to the "Completed" status As you allow anyone to create an issue on the portal the "Send conformation email" field will become…

Hi @Mabel Claye Welcome to the community. Any user required to create , view or edit needs a license in Jira software. Annual payment gives you a 2 month discount.m, so you pay 10 months for a yearly subscription