Egor_abdi6j Atlassian Team

Hey Chris, Thanks for reaching out to Atlassian Community! I'm afraid that there's no possibility to trigger maintenance without a date, but what you can do is update the maintenance day to later, let's say a few months, add a note that the dates will be announced later (as an example) and then trigger a notification to…

Hey James, Johann, That is correct, we track all of our Statuspage tickets internally at the moment. We share the ticket reference in case you want to get updates for this specific ticket from our support team. The full link would be https://jira.atlassian.com/browse/STATUS-43 Thanks, Egor

Hello There, Thanks for reaching out to Atlassian Community. Could you please make sure that these users are also subscribed to your page? When you're on the Audience-Specific page, you can add users to groups and then allow these groups to see specific components. This will allow users in these groups to see incidents…

Hey Kenny, Thanks for reaching out to Atlassian Community. You can do that using our Private pages https://www.atlassian.com/software/statuspage/private-pages or Audience Specific pages - https://www.atlassian.com/software/statuspage/audience-specific-pages In that case, you will be required to authenticate to see the page…

Hey James, Thanks for reaching out to Atlassian Community! I'm afraid that it won't be possible to implement such a thing on a public page. Using our Audience-Specific page type, you can define what users can see based on their groups. Please see https://www.atlassian.com/software/statuspage/audience-specific-pages For the…

Hey Pierre-Nicolas, I can confirm that I opened a ticket for our Product team to review it at the next overhead meeting. If you could open a ticket for us using https://support.atlassian.com/contact/ and mention this community question, that would be awesome. I will link your newly created ticket with the mentioned feature…

Hey Pierre-Nicolas, Thanks for reaching out to Atlassian Community :) I've raised your question internally and I got a confirmation that we will take it forward in the next overhead meeting. Currently, there are no options are available on this URL. That would be a feature request. Please let me know if you got any other…

Hey Ed, Thanks for reaching out to Atlassian Community. I'm afraid that at the moment it's not possible to create an incident with a draft state, but we do have a feature request for that. I've gone ahead and added you to the following feature request here which would allow for incident drafts: STATUS-15 It is not…

Hey Carol, Thanks for reaching out to Atlassian Community! May I ask you please specify why you would need to restrict it to time intervals? Also, if you select the business hours and you want to get a notification 1 day before the schedule starts, then it will not match, since you mentioned that you do the rotations at…

Hey NedH, Thanks for reaching out to the Atlassian Community! Quarantined subscribers are a result of users either marking us as spam, being undeliverable in some way, or being bounced back to us by firewalls. If any of these things happen, we could end up quarantining a subscriber. What I would recommend is to have those…

Hey Ramakrishna, Thanks for reaching out to Atlassian Community! Please find the answers below: 1. I'm afraid that you won't be able to import Statuspage incidents history to your Outlook, Google or any other calendars. What you can do instead is to get all the data using our API. Please see the following topic to find out…

Hey Jamie, I'd still suggest you report this to our Security team, so you can have a proper answer to your question. It will help to raise awareness and investigate our team if the public Statuspage is affected by the mentioned vulnerability. Thanks, Egor

Hello Jamie, Thank you for contacting Atlassian Community! Since we utilize Bugcrowd (https://bugcrowd.com/statuspage) for security researchers and our bug bounty program, can you please report this bug directly through this tool? This submits the request directly to our security team, and they will work to get the matter…

Thanks Prasanth! 

Hey Nadia, Yes, that is correct, at the moment there's no way to automate that and it has to be done manually. A monthly shift would work here as well. Thanks, Egor

Hey RAMASAWMY, Thanks for reaching out to Atlassian community! I'm afraid that such custom rotation is not possible at the moment in Opsgenie. What you can do is add an override for your schedule. Please also see the following article on how to set up your schedule:…

Hey Prasanth, Thanks for the provided information. May I ask you please to open a ticket to us using the following link and also mention this post? https://support.atlassian.com/contact/ Best Regards, Egor

Hey Prasanth, Thanks for the provided information. May I ask you please to open a ticket to us using the following link and also mention this post? https://support.atlassian.com/contact/ Best Regards, Egor

Hey Prasanth, Thanks for reaching out to the Atlassian community! You should be able to see the subscribe button even on a trial page. Could you please ensure you're not using ad block extensions and check if you see the button using incognito mode or any other browsers? Please also share your page ID and a few screenshots…

Hey Shivaprasad, Thanks for reaching out to Atlassian Community! May I ask you please to elaborate a bit more about your situation and what are you trying to integrate? The idea is that at the moment there's no documentation on our side on how to integrate Opsgenie API with Cisco Webex. Having more info would help here.…

Hey Kelvin, Thanks for reaching out to Atlassian Community! I'm afraid that GitLab is not our customer and they are not using Statuspage. That's why their page cannot be added as a third-party component. What you can do is subscribe individually to their page to get updates. Please let me know if you got any other…

Hey Bart, Thanks for reaching out to Atlassian Community! I understand that it's frustrating that anyone having a subscriber's email address can modify their subscription. It's a known issue and we are currently investigating how to implement a feature that would trigger a confirmation email to subscribers once their…

Hey Simran, Thanks for reaching out to the Atlassian Community! You can add AWS Services to your page as your third-party components. Please see the following article to find out more - https://support.atlassian.com/statuspage/docs/add-a-third-party-component/ It's included in your Statuspage plan and you don't need to…

Hey Vishal, Thanks for reaching out to Atlassian Community! May I ask you please to follow the steps described here https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-nagios/ in order to integrate your Opsgenie account with Nagios? In case you're having difficulties, please do not hesitate to open a ticket…

Hey Rodica, Thanks for reaching out! I hope you're doing fantastic :) I just wanted to confirm, you said that you created an incident first and then subscribed using webhook. Could you please try to subscribe to your page using webhook and then create a new incident for that and see if it works? If it doesn't could you…

Hey @Shreshth Kaushik I'm afraid that these time frames for color are fixed and you cannot modify it. I understand it would be awesome to have the possibility to modify the default time frames, so I'll go ahead and open a new feature request for that. Thanks a lot for bringing this up to us :) Best Regards, Egor

Hey Frode, Egor here from the StausPage team. You can find the invoice by following these steps: 1. Click your avatar on the bottom left corner of any page. 2. Click Billing from the menu that appears. 3. Select the page you want to see the invoice. 4. Click Billing history. If you opened a ticket with us - could you…

Hey Ronaldo, We do have a ticket opened to our Product team to investigate the possibilities to integrate with Newrelic Synthetics. Once we have any progress on it - we'll send you a notification. Thank you, Egor

Hey Nomel, Egor here with the StatusPage team, thanks for reaching out! In case you still see the banner asking you to migrate your org - it means that you were not migrated yet. The deadline is the 1st of June, but we're migrating organizations in batches. Your organization can be migrated on the first day or after a few…

Hey GeorgeZ, Egor here with the StatusPage team, thanks for reaching out! 1. It's expected to have a Yellow, orange, red or black line in the notification. It's depending on the impact of the incident. If there's a minor impact - yellow color, if major - red, and so on. That would be a good feature request to have a green…