Egor_abdi6j Atlassian Team

Comments

  • Hey Ross, There was a white space in the link. Please try to use the following one - https://support.atlassian.com/statuspage/docs/update-personal-information-and-notifications/ I'm afraid that you cannot adjust notification preferences for other users and each affected person should follow the steps described in the…
    in Limiting notifications to only certain users Comment by Egor_abdi6j June 2021
  • Hi Aleksandra, Egor here with the StatusPage support team. Welcome to Atlassian Community! That's an amazing idea! We currently don't have this feature in place, but I'll be more than happy to pass this along to our product team to consider, perhaps we'll introduce this functionality in the future. 😄 Please let me know if…
    in Filter Components - close dropdown Comment by Egor_abdi6j June 2021
  • Hey Murali, Egor here with the StatusPage team, thanks for reaching out! Yes, it is possible to have more than one owner. If you migrated to an Atlassian org, then a team member (SP User) with SiteAdmin rights on admin.atlassian.com will have "Owner" rights. Please see the following article on how to set a site admin for…
    in can we have more than one owner Comment by Egor_abdi6j June 2021
  • Hi Ross, Egor here with the StatusPage support team, thanks for reaching out! It looks like your users are getting Long-running degraded component notifications. They are receiving these notifications as team members and not subscribers. You can turn off these reminders, please see the following page to find out how to…
    in Limiting notifications to only certain users Comment by Egor_abdi6j June 2021
  • Hi Suraksha, Glad I could help! Could you please open a ticket to our billing team using the following link? https://help.statuspage.io/help/contact-us-30 Thank you, Egor
    in Client would like to know if Status page is available for Data Centre Comment by Egor_abdi6j May 2021
  • Hey Nicolai, Thanks for reaching out :) There are two important items to keep in mind here: * We can only integrate with New Relic APM for metrics (we cannot pull metrics from New Relic Synthetics). * You will need to have an application configured inside of New Relic APM for us to pull data from. If there is no…
    in Statuspage not connecting with New Relic Comment by Egor_abdi6j May 2021
  • Hey Suraksha, Thanks for reaching out! StatusPage is a cloud-based app and not available for data centre :) Please let me know if you have any other questions. Best Regards, Egor
    in Client would like to know if Status page is available for Data Centre Comment by Egor_abdi6j May 2021
  • Hi There, In order to add re-add user you have to go to admin.atlassian.com -> Select your site -> Users -> Click on the three dots next to needed user -> Show product access and add StatusPage. That's it, this user will have access to your org. Please let me know if there's anything else I can help you with. Best Regards,…
    in How do re add user Comment by Egor_abdi6j March 2021
  • Hi Chris Egor here with the StatusPage team, thanks for reaching out! The 10 DNS Lookup limit for SPF records is a hard limitation of the spec itself, and one that we would not have any way to directly bypass or ignore. In order to address this error and ensure a valid SPF record, there are two primary options we suggest:…
    in Unable to Validate Records for DNS when adding custom email address to Status Page Notifications Comment by Egor_abdi6j January 2021
  • Hi Ian, Thanks for reaching out! The only options to remove subscribers are via the UI or via the API. You can write a script using the API to bulk remove the users for you. You can read more about the subscribers API here: https://developer.statuspage.io/#operation/postPagesPageIdSubscribersUnsubscribe Let me know if you…
    in Mass Removing Subscribers From Statuspage Comment by Egor_abdi6j September 2020
  • Hi Scatter, Egor here with the StatusPage, thanks for reaching out! May I ask you to specify, would you like to monitor your IP addresses using StatusPage? If yes, I'm afraid that it's currently not possible, as StatusPage is a 100% communication tool. We do have pre-existing integrations with monitoring tools like Pingdom…
    in Lifetime status of IP address Comment by Egor_abdi6j September 2020
  • Hi Suraksha, Thanks for reaching out! Egor here with the StatusPage team. May I ask you to open a support ticket using https://help.statuspage.io/help/contact-us-30 so we can properly address this? I wish you a wonderful day ahead! Best Regards, Egor
    in Standard Bank Comment by Egor_abdi6j September 2020
  • Hi Rohit, Thanks for reaching out! I found that your question was answered over the support ticket. In case there's anything else we can help - please let us know. Thank you, Egor
    in Unable to get notified by our domain Comment by Egor_abdi6j September 2020
  • Hi Nadia, Thanks for reaching out about this! At the moment there isn't support for custom fields within the product but we have created a feature request for our products team to review for possibly implementing sometime in the future. Could you please provide a use case that I could provide on the request in order to…
    in Create an incident Comment by Egor_abdi6j September 2020
  • Hi David, Thank you for reaching out. This is Egor here with the Statuspage support team. Uptime robot is not officially supported, but we have seen some customers successfully set up Uptime Robot with Email Automation (https://help.statuspage.io/help/getting-started-with-email-automation). That said, Uptime Robot sends…
    in Uptime Robot Comment by Egor_abdi6j September 2020
Avatar