Egor_abdi6j Atlassian Team

Hey Andrea, Thanks for reaching out to Atlassian Community! Opsgenie doesn’t have a built-in dashboard to show alerts from multiple teams in one view. However, there are a couple of ways you can manage this. The first way is to use the Alerts tab in Opsgenie. This tab shows all alerts from all teams. You can use filters to…

Hey Nan, It's in the "Future Consideration" state at the moment. I'm afraid that there's still no ETA that I can share with you. I will add a comment to the product team mentioning that we have more users affected by this. Best Regards, Egor

Hey Maty, There's no OpenSearch integration with Opsgenie. In case you can integration OpenSearch using Opsgenie API, then you can use Opsgenie API integration for that. Best Regards, Egor

Hey Maty, Thanks for the screenshot. It looks like you're on the Essentials or Free plans. Could you then head to Teams >> Select your team >> Integrations from the left bar and see if you can create a new integration from there? Best Regards, Egor

Hey Maty, Could you share a screenshot of what do you see? Also, could you make sure that you're a global Opsgenie admin and not team admin? Best Regards, Egor

Hey Maty, Thanks for reaching out to Atlassian Community! To create a new API Integration, you have to make sure that you're admin or owner of the instance. Then, please go to Settings >> Integrations >> Add integration >> Search for the API Integration. There you should see a new API Key. Do not forget to save the…

Hey Sanchit, Thanks for considering Atlassian Statuspage! I'd be happy to answer your questions: * Subscribers: * Subscribers are individuals who sign up to receive notifications about the status of your services. They get updates via email, SMS, or webhook when incidents, maintenance, or other changes are posted on your…

Hey Kalle, Thanks for reaching out to Atlassian Community! Currently, Opsgenie does not offer a direct feature to export filtered incidents as a CSV or Excel file. This limitation has been noted by users seeking to generate detailed reports for auditing and analysis purposes. We do have a feature request opened here…

Hey Suraj, Thanks for reaching out to Atlassian Community! Statuspage currently does not provide a direct option to "cancel" a maintenance notification. The only available action is to delete the scheduled maintenance event entirely. This can be a bit limiting if you simply want to communicate that maintenance is no longer…

Hey Jeff, Thanks for reaching out! If you turn off all subscriber notification functions except for the component subscriptions, only users who have explicitly subscribed to specific components will receive notifications about incidents and updates related to those components. General subscribers who were receiving all…

Hey There, Thanks for reaching out! Color Customization Availability: The "Colors" customization feature shown under "Customize status page and email" is generally available on higher-tier Statuspage plans, such as Business and Enterprise. Basic or lower-tier plans might have limited customization options. Date Display…

Hey There, Thanks for reaching out! To set your Statuspage to "Degraded Performance" based on a specific PagerDuty alert, you'll need to configure an automation or integration that triggers this status change when the alert is received. Ensure that all integration details are set up correctly and that permissions allow for…

Hey John, Thanks for reaching out to Atlassian Community! The error message "Yikes! It looks like the input you provided is invalid" typically indicates that there might be a format or compatibility issue with the webhook URL or the data being entered. Here are some quick tips to help troubleshoot this: * Webhook URL…

Hey Pierre, Thanks for reaching out to Atlassian Community! The component subscription feature in Statuspage is designed to let users subscribe to specific components and receive notifications when incidents affect those components. However, there can be certain limitations or issues based on the specific configuration or…

Hello There, Thanks for reaching out to Atlassian Community! To monitor outages detected by Dynatrace and show them on your Statuspage, you can set up an integration between the two systems. Here’s how you can do it: First, set up alerts in Dynatrace. In Dynatrace, you can set up alerts to trigger when there’s an outage or…

Hey Will, Thanks for reaching out to Atlassian Community! The login prompt for Twilio when accessing the recording link is likely because Opsgenie used to manage authentication for you. Now that you're using your own Twilio account, you'll need to add API credentials for proper access. You could try: * Adding your Twilio…

Hey Kash, Thanks for reaching out to Atlassian Community! Yes, Statuspage does allow customers to subscribe to updates for specific components or component groups. To enable this: * Go to your Manage Page section on Statuspage. * Under Page Settings, look for the Subscriptions settings. * You can enable Component…

Hey Humberto, Sorry, it's the https://jira.atlassian.com/browse/OPSGENIE-1139 Thanks a lot for noticing it. Best Regards, Egor

Hey Dara, Thanks for reaching out to Atlassian Community! At the moment, it’s not possible to customize the pre-populated message in Statuspage based on both the incident template and the incident status (investigating, identified, monitoring, resolved). The incident templates allow you to customize the message for a…

Hey Humberto, Thanks for reaching out to Atlassian Community! Currently, there's no way to configure bank holidays within Opsgenie's business hours configuration. However, we have created a feature request to suggest adding this capability. You can track it here: https://jira.atlassian.com/browse/OPSGENIE-1120 I encourage…

Hello There, Thanks for reaching out to Atlassian Community! It seems like your current on-call process could benefit from improved automation and efficiency in communicating with key stakeholders. Opsgenie offers features that might help address these needs: * Multi-Channel Notifications: You can create an incident and…

Hey Yohan, Thanks for reaching out to Atlassian Community! It looks like there's already a feature request for adding the ability to easily see if an alert has a note in Opsgenie: OPSGENIE-1120. Please feel free to vote for this issue, start watching it to get updates, and add any relevant comments that might help improve…

Hey Dianey, Thanks for reaching out to Atlassian Community! It looks like you're nearly there with your payload, but you're having trouble updating the status of individual components. Here's a suggestion: * Use component_ids to identify the components you want to affect. * Use components to specify the status of the…

Hey Sandra, Thanks for reaching out to Atlassian Community. To upgrade your Statuspage account and include additional Admin users, the cost will depend on the specific plan you're currently using. Each plan has a limit on the number of team members, and adding more may require moving to a higher-tier plan. For exact…

Hey Ravinder, Thanks for reaching out to Atlassian Community! Currently, if you use an API key from a team integration to create an alert, the responder will indeed be automatically set to the owner team of that integration, as documented. Unfortunately, there's no way to directly override this behavior to specify…

Hey Johnson, Thanks for more details! I added your comment to the mentioned ticket. Best Regards, Egor

Hey Johnson, Thank you for reaching out and for providing detailed insight into your needs. I've gone ahead and submitted a feature request (reference: STATUS-878) for the development of API endpoints that would allow you to edit incident start times and component downtimes, similar to what you can currently do via the Web…

Hi There, Currently, Statuspage does not offer built-in SLA reporting functionality. The platform is designed to communicate status updates, incidents, and maintenance to users, but it doesn't include features to track or report on service level agreements (SLAs). However, you can explore integrating Statuspage with other…

Hello there and thanks for reaching out to Atlassian Community! The subscriber limit in Statuspage is dependent on the plan you're using. The 13 of 100 you’re seeing likely corresponds to the subscriber cap of your current plan. Different Statuspage plans have varying limits on the number of subscribers. For example, on…

Hey Ullas, Thanks for reaching out to Atlassian Community. It looks like you are trying to use an API key that was generated in Key Management, but to perform actions with Opsgenie API, you need an API key created through an API integration specifically. Here's what you need to do: * Go to Integrations in your Opsgenie…