Samie Delebo - Your Gal at Gliffy Atlassian Partner

I don't think you're missing anything — I think this is just a great feature request! Aside from the options I shared above, I don't think there is another way to resize your diagram. But, being able to have the Gliffy macro dynamically scale as though it's an image on the page is a great idea. I appreciate you elaborating…

Darn! Really appreciate the update. I had just pinged them too because I wanted to know the solution — for my own education and to be helpful here if it comes up again. I'm sorry there's not a faster solution and I hope this is resolved quickly for you!

Hi Sven! A few ideas for you to check into before you reach out to our support team... First, is the diagram shown on this page built and stored on this page? Or is it copied from another page? If it's a copied diagram from another page, I believe that page needs to have public permissions as well. You may also find some…

Darn, I'm sorry Trish couldn't help! This is the community center for Atlassian, so it's other Atlassian users trying to help you problem-solve. To file formal support ticket with Atlassian, you'll need to create a request here: https://support.atlassian.com/ Good luck!

Hi Gregory! I love the dynamic layers feature too, and I think this is an awesome idea! Unfortunately, I don't think it can be done right now, so I'm passing your feedback along to our product team. I think meantime, I think you could accomplish this by using your existing diagram as a template for new diagrams on each…

Hi Davin! I think I see what you're asking and I'm passing your feedback along to our Product team. It looks like you're using Gliffy on Server because of the tags you used — I'm using Cloud every day, so I'm not certain if this will help, but it may be a good workaround for some of your diagrams in the meantime. When you…

Hi Bruce! So sorry for the delay — I'm hoping someone has been able to help you since this post. You mention that you contacted the vendor — our support team's email is support@gliffy.com. Can you please confirm if that is who you reached out to? Thank you! Samie

I'm sorry for the trouble, Henrik! I did chuckle at "maybe I should point out that the diagram has a name." :) I would really appreciate it if you could reach out to support@gliffy.com with all these specifics so that they can investigate this with our engineering team. In the meantime, I wonder if you could look at the…

Hi Rody! I'm so sorry you're having trouble. Would you please reach out to support@gliffy.com for this case? They'll be able to help you dig in to the issue. Please include your current server vision, SEN, and any details or screenshots that you can. Thanks so much!

Hi Marcus! You can achieve this Gliffy Diagrams for Confluence (Disclaimer: I work for them!). You're able to add links to other Confluence pages (like in the screenshot I'm attaching), attachments, other content on the page, or external websites (called "web link" in the screenshot). You can add links to text within a…

Wowowow! Being able to update statuses without having to jump into page editing mode would be a big time saver for me.

Some awesome apps in here!! Congrats to all these teams for putting in the work to meet the new standard. :) 

That's correct — it's all created and stored within Confluence. You don't need to log into anything extra or save files in multiple places. :)

Hi Debbie! I think both apps, even though they're "diagramming," would work great for this. In Gliffy, you can drag an image from your desktop into the editor. (Pro tip: you can put that image on its own layer and lock the layer so you don't accidentally move it around. I think that's what you're looking for?) Then, you…

Hi Daniel! Gliffy or another diagramming app couldn't automatically do this for you, but if the purpose is to make navigating between these pages easier, could you make a visual site map (or even in ERD, if you'd like) with links to the pages, them embed that on each page? If that sounds like what you're looking for, I can…

HI faizals! I'm also going to ask you to reach out to the support team as well by contacting support@gliffy.com. They'll be able to help you troubleshoot!

Hi Sean! This can be done with Gliffy. :) Here's where you can read up on our Dynamic Layers feature: https://help.gliffy.com/confluence/Content/GliffyCommon/Dynamic-layers.htm Example 1 is a decision tree just like you're describing. Samie

Well, Evgeny, I may have spoken too soon! Your question sparked a lively discussion on our slack channel about possible applications for using the REST API. It seems like it may be possible to pull your diagrams via the API, but we haven't tried it ourselves yet. I'm curious to hear if anyone else responds to your question…

Hi Evgeny! I checked with the team because I wasn't certain, but it's not possible to get a Gliffy diagram via an API (including REST). If you have further questions you can reach out to the support team at support@gliffy.com! Thanks, Samie

Hi Emanuel! Sorry this feature is giving you a hard time. I'm not sure what you should be doing differently. Would you mind emailing support@gliffy.com with your Confluence version and Gliffy version? Thanks! Samie

Hi Maria! One way that you could improve how quickly the page loads would be by having the diagram macros stored on a different page, then using the embed function to create a link to share the diagram on your current page. So you'd essentially need create a new page and move your Gliffy macros to it, then embed those…

Hi Ross! It looks like you're on Confluence server (based on the tags). I know our support team had some questions about scrolling recently, but I can't remember if it was for server/what version of Gliffy it was for. Would you mind sending them an email (support@gliffy.com) with your version numbers and the same details…

Hi Ieva! I took a look — it looks like you're covering a lot of the topics I imagine are important to Atlassian users right now! I think you're selecting really good things to write about. :) What's your goal? If you want to increase organic traffic to these pages, it looks like you could do some work to identify keywords…

I was so excited to see this podcast pop up in my queue! :)

I agree that giving the framework a big boost via champions and people who influence (not necessarily the leaders) would be a better way to "plant its seeds." :) Changing culture is soooo hard, and you can't just hire the right people to bring it. I've worked on projects where I feel like #2 is the problem... I am based in…

If the weather on my repeated day was unremarkable and relatively pleasant, I think I could go over a week without noticing. 😉 We're talking 20-something and partly cloudy. Now that I have work + school going full swing, I don't get much non-work time or a real weekend to break things up. But, if you stuck me on a loop…

Number 2 is going to make my poor, tired scrolling thumb so much happier 😉

Hi Eva! I'm coming at this from a different angle as I wrap up my MBA this year (finally!) and just thinking about change management in general. First, a question for you: do you think that a scrum team or a team working with Agile requires a specific or specialized solution? My gut says that this team being "stuck" is the…

No problem @Thomas Wohlwend :) I'm not able to replicate this problem, but the "playground" they give me for all things server is version 7.8.3. (Just FYI, the same sort of thing happened for me where I had to publish the page, click into, and then click out of the diagram to get the links to show up. The icons also don't…

Hey @Thomas Wohlwend ! I'm taking a look at this right now... When you say "as recommended in the documentation" are you referring to this page? https://help.gliffy.com/confluence/Content/GliffyCommon/Linking-shapes.htm A few quick qs: - Are you on cloud or server? - Are you trying to add the link to a subtopic or child…