Samie Delebo - Your Gal at Gliffy Atlassian Partner

This is probably a sin for someone working in tech, but I've never seen Star Wars.😅 I know a lot of the references, I know who a lot of the characters are, the general plot, the memes, etc... I just didn't get introduced to them as a kid and now only watch a couple movies a year, so just not something I've made it to yet!

I appreciate the feedback, @Fullthepoil :) 

With how many potato chips I consumed last night, that number might be 11.3 million for 2024!! I watched, wasn't particularly invested in either team, but found myself cheering more for the 49ers in OT. I liked that the game was close; in the past 10 or so years there have been some games where one team takes the lead and…

You rock, @Andy Gladstone ! Can't wait to catch you on the next one, fingers crossed! :) 

Of course! In general, I know that when a user requests functionality like a diagram with clickable links, their two most popular options are draw.io and Gliffy. I am under the impression that bringing your draw.io diagram into the draw.io app for Confluence—not as a PDF but as the actual diagram file—should allow your…

Hi Kathy! I'm not certain that that is possible. There are diagramming tools available via the Atlassian Marketplace that would allow you to build something similar natively within Confluence. (Required disclosure that I work for a vendor of one of these apps. :) ) Samie

Thanks so much @stuart.plummer , we really appreciate it! :) 

Hi @Jasna Stefanovic ! I'm Gliffy's product manager. The great news is that you will not lose access to any features as you move from Data Center to Cloud. Here's a high-level one-pager via our brandfolder about our primary features. We try to maintain strong feature parity between the two products, and we typically…

Hi Stuart! I think Dan provided a great answer above. However, I would also encourage you to open a support ticket with our team at support@gliffy.com. Sometimes these are Gliffy-side issues and sometimes they're Atlassian-side issues. Because our mermaid feature is quite new, I want to make sure we have a very close eye…

Of course!! Happy new year. :) 

Hi Roland! Sorry you're having a hard time with Gliffy. You can reach out to our support team by emailing support@gliffy.com for help. :) Samie

Hi @Jibranth Saldivar ! Editing my response, I missed that you were moving from Cloud to on prem. Most of the migrations we encounter are moving in the opposite direction! Please reach out to our support team at support@gliffy.com for help. :) 

Hi @Pavan ! Please reach out to our support team, support@gliffy.com, for help. :) 

In the past I've taken this week to set up my planner for the new year, only to stop using that planner around February! This year, I'm trying to do a mix of year-in-review style projects like a recap of major product feedback themes, administrative tasks like cleaning up my Jira Product Discover board and setting new…

Hi @Kate Hanna ! I'm not sure exactly what Walter did as a workaround; my assumption would be that he added a lane and just manually adjusted his shapes. I wanted to let you know the Gliffy team has this logged as a feature request. :) Thanks!

Yes!! So glad to hear it, Trish is awesome. :) I hope your migration goes smooothly!

Hi @Etienne Charlier ! Please reach out to support@gliffy.com so that they can help you with your migration-specific questions. Regarding the embedding feature, you can use the same functionality on Confluence Cloud. Here's our help doc on how to add an existing diagram to another Confluence page. (Tip: Check the "link to…

Thanks for the great response, Brant! :) @Rizwana_Firdaus , if you need help, you can reach out to support@gliffy.com.

Understood @Avin Deb ! Just a little context for you, we've been making some changes over here on the Gliffy side of things and have shifted some resources back to our on-prem products after focusing heavily on Cloud for some time. We just completed a major release for DC at the end of August. I'm totally open to a…

Hey @Logan ! Totally hear you, and I'd love more context on what you're looking for/your current experience so that I can make sure this is well-documented for the team. Would you be up for a quick call? My email is skaufman@perforce.com :) Let's get something set up!

Hi @Nachiketh Subramanya N ! I'm not sure if this is possible. I'd like to invite you to email our support team at support@gliffy.com. They may be able to provide some detail. :) 

Hi @Deepthi Sajja and @Summer Prisock ! I just learned that this is addressed in Gliffy version 10.1.2 Feel free to reach out to support@gliffy.com again if needed! Thanks, Samie

I'm sorry that didn't work. You should definitely email our support team! Thanks, Deepthi!

Sounds like an awesome day, @Jimmy Seddon ! And, happy belated birthday. :) The last week of August is always the Minnesota State Fair. Where I grew up, the state fair isn't so special, so I thought it was weird when I moved here and everyone made a big fuss about the fair. But then I went, I had a few cheese curds, some…

@Sayed Bares [ServiceRocket] ! Thanks so much for the help; this is a better answer than I would have given! :) @Deepthi Sajja you can also email our team directly at support@gliffy.com to open a ticket, if you'd prefer!

@Ray Cornwall !! Great use case!! I used Atlassian products (Confluence and Trello) through my MBA as well. The thing that actually helped me most was that Trello automations were either released or significantly improved during this time — can't really remember timing-wise. What I would do at the beginning of each…

Hi @Lennart Rheinwald ! I'm not sure if this would be a Gliffy thing or a Confluence thing, to be honest. Would you mind emailing our support team at support@gliffy.com so that we can get one of our technical experts looped in? :) Samie

Hi @Imad El Annasi ! You could import the slides individually as images. Here's Gliffy's documentation for how to do that. Are you trying to make each slide its own Gliffy diagram, or have all the slides together in one Gliffy diagram?

Thanks, @dmcleanbkin , it's super helpful to get that feedback catalogued. :) I appreciate it!

Hi @dmcleanbkin ! It sounds like you've done your homework on this, but just wanted to make sure you've been in touch with our team at support@gliffy.com as you plan for your migration. While it sounds like we don't have compatibility with BPE, I want to make sure we have this logged as a feature request and that your team…